Featured Reviews


Frequently mentioned in reviews: hotel (33) staff (12) Avignon (11) room (9) city (7) large (7) great (7) location (7) nice (7) rooms (7)
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  • 5/5 Mary M. 7 months ago on Google
    Hotel d’Europe is a most wonderful hotel to stay when in Avignon. This converted 16th century mansion house is the most fitting place to retreat to after exploring Avignon as is the shaded courtyard bar area. The hotel is ideally located just a few minutes walk from the Place des Papes and Place de l’Horlige and next to the city walls so you can easily step outside to stroll the banks of the Rhone. Our room was absolutely luxurious. It was large and very comfortable with full mini bar, tea and coffee making facilities, a fully stocked bathroom and lovely linens and towels. The breakfast was lovely and all the staff were very friendly and helpful. I would highly recommend this hotel if you were ever staying in Avignon.
    1 person found this review helpful 👍

  • 5/5 nogara c. 8 months ago on Google
    An elegant boutique hotel located in Avignon, former home of French aristocracy. Surrounded by 4.3 kilometers of a large stone fortress known as ramparts. The city center nearby is filled with shops and restaurants. You can only be delighted by the ambiance of this hotel and the surrounding city.
    1 person found this review helpful 👍

  • 5/5 Doris H. 1 year ago on Google
    Outstanding hotel, great location, large room, large closet space, great shampoo and conditioner. There always seemed to be a nice fragrance in the air throughout the town. Very nice rustic town with plenty of shops.
    1 person found this review helpful 👍

  • 5/5 V P. 9 months ago on Google
    Fantastic charming hotel, with a building that dates 400 years, inside of the Avignon old town, near the Northwest part of the wall, within walking distance to the Papal Palace as well as the famous Pont to nowhere. Excellent service. Spacious rooms (we had the prestige, with large bedroom area, lots of windows, and a nice little sitting / living area, and spacious bathroom). Room is nice and quiet, as it is on the inside part of the courtyard, and stays cool during the scorching heat of the Avignon summer. Inside of the hotel looks like a museum, with statues, chandeliers, and wall art including French tapestry and paintings. What a gem of a hotel. I wish I lived here full time. Highly recommend. Will return.

  • 4/5 rodrigo l. 7 months ago on Google
    Wonderful experience, great character hotel, very charming courtyard. Frustrated with the internet that was essentially useless

  • 5/5 Jeff P. 8 months ago on Google
    Classic experience. Breakfast in the garden was so relaxing. Staff was amazing!

  • 5/5 KW P. 5 months ago on Google
    Too class hotel with room amenities, hotel lounge and great lication in the old city and the Papal Palais.

  • 4/5 Mosum S. 7 months ago on Google
    Charming hotel but rooms are dated. Service was nice but no one went out of their way to make you feel welcome. Wouldn’t consider it a five star hotel but historic and best in area.

  • 5/5 Virgile H. 1 year ago on Google
    Great Hotel in the city center with ideal placement. With a Michelin star restaurant, the hotel follows a similar level of quality including well designed Provençal bedrooms and very attentive staff. WiFi is also good enough to work.

  • 5/5 Alex Putnik - P. 11 months ago on Google
    Situered on prime location in close to Avignon's top attractions. Elegant decor

  • 5/5 Kevin 10 months ago on Google
    Beautiful old boutique hotel! Great location and very friendly staff.

  • 5/5 Will C. 11 months ago on Google
    Fantastic, comfortable hotel , with great service and inside the old town walls. Highly recommended

  • 5/5 Carilyn G. 10 months ago on Google
    Stayed here in May. Staff warm & friendly. Morning breakfast had amazing selection of good.

  • 5/5 Nathan T. 1 year ago on Google
    Quiet, elegant and comfortable. Convenient location. Helpful staff. Definitely recommend making a reservation at the Fountain restaurant. An excellent option for staying in Avignon.

  • 5/5 Ian U. 1 year ago on Google
    Best black pudding in Avignon, suites only 1100 Euro a night too. 🌙

  • 4/5 W H. 1 year ago on Google
    According to the hotel by-line, the hotel came into existence in 1799. It blows me away that I get to experience part of this history while enjoying the modern amenities the hotel has implemented. The bed was extremely comfortable, the sheets/towels/robes were luxurious, the AC in the room was quiet as I'm averse to noise while trying to get a good night sleep, the bathroom was large & roomy. Even though I was on the second floor, I couldn't hear anything from upper floors. It is conveniently located with a short walk to the main commercial area & the wall/bridge. I basically walked everywhere while my friend rented a bicycle from a nearby place (the hotel should be able to point you where) to discover more. My friend & I stayed in rooms 201 & 211. 201 is sun dappled, has a view to a street and a modest bathroom. 211 has more of a courtyard view with a large bathroom with separate bathtub & shower. Tips: You have to leave the room key with the frontdesk as it's on a heavy bell. Book early and be specific about your preferences. Each room is different & as this was founded in 1799 & modernized, there may be a few quirks (for example, it required two steps to unlock the room door). No fault of the hotel, there are some eateries directly across that played loud music in the evening. Try avoiding the rooms facing that direction. Suggestions: Some of the frontdesk people seemed inexperienced & can seem a little overwhelmed if there were some questions/requests OR a larger group at the same time. One sign of this was that either none of them will respond or all of them will try to respond at the same time & talk to each other while ignoring the guest who asked the question/request. Some of them seem to be taking directions from the porters which was unusual. A taxi was ordered for us to take us to the train station but direction was given to take us to the wrong station. Luckily, we discovered it in time & had to scramble into another taxi. The breakfast staff also seemed a bit overwhelmed. They seemed taken aback & flustered when we asked for hot water (come on, we're Americans but surely a lot of the Brits ask for hot water for tea, haha). For omelette, there was only a choice of cheese or ham. No basic vegetables such as mushroom, onion, bell peppers. I'm going to chalk all this up to the pandemic & challenge in staffing with experienced staff.

  • 4/5 Andrew J. 1 year ago on Google
    Endearing, classical and refined hotel with pleasant smiling staff who try very hard. The only drawback are the very noisy cafes nearby, playing loud music until after midnight -- not sure why this anti-social and selfish behaviour is allowed in what is clearly a residential part of the walled city. The staff are apologetic ... but what can they do? A challenge for those rooms at the front of the hotel.

  • 4/5 Rémy-Christophe S. 3 years ago on Google
    I only tried the Michelin star restaurant. The food was good and tasteful. As you might expect from this kind of establishment. On the other end, the service was what I would describe as brutal. The waitress was fast, describing the food quickly, without any fanciness. Not even a « thank you » or « you’re welcome ». When she presented the dessert the just said « la pêche melba ». Nothing to make the dish enjoyable. I understand the recipe is a secret, but it does prevent to make the hosts dream with a nice description. I truly hope the service will improve as the food deserves it.

  • 3/5 Philou G. 3 years ago on Google
    The location is great but this hotel needs to step up. This is a 5 star but stuck in the 1990s. The court yard is beautiful but the breakfast is way too simple; the hotel is old and the attitude of the staff is classic French arrogant ( I am French by the way) and out of place for such a hotel. When we arrived the reception person was questioning us, wondering what we were doing here, probably because we are 20 years younger than the average guest. The worst was the Michelin Star restaurant. The food was really great but they service ruined the whole experience because it was non-existing. No smile, no wine recommendation, no attention to our glasses, no nothing. For such a restaurant this is unacceptable.

  • 5/5 Brok M. 4 years ago on Google
    What a gem! The location is fantastic right at the entrance to the old city of Avignon so if you have a car you pull right into their driveway and within seconds they park your car which is a BIG convenience. The hotel staff is very attentive and helpful and the courtyard is filled with flowers and tables which is so pleasant. The rooms were well appointed, and quite charming. I would definitely stay here again if I have the opportunity.

  • 5/5 Jeff K. 4 years ago on Google
    We had such an enjoyable experience! The staff was super friendly and helpful. Nice relaxing shaded courtyard to enjoy your coffee or an aperitif. Rooms were well appointed, bathrooms very modern. Great location, gateway to Avignon.

  • 4/5 Jonathan L. 2 years ago on Google
    A very nice hotel with an amazing staff! That being said, it is more of a 4 Stars hotel than a 5 one. The renovations are quite average, and the comfort level in the room, especially bathroom is not of a proper 5 stars hotel. I think I've overpaid my stay, but it was in the heights of the season.

  • 5/5 Gene S. 1 year ago on Google
    Small 5-star hotel. Beautiful outdoor dining area with fountain. Julia Child stayed here!

  • 5/5 Nikki D. 2 years ago on Google
    We spent our 50th wedding anniversary in France. We absolutely loved the Hotel de Europe in Avignon. The service and accommodations were 5+ stars. We loved Federich, a lovely lady, who I think was the dining room manager. The rooms are absolutely beautiful—like a mansion should be. The patio was loaded with magnolia and olive trees and the wisteria was in full bloom. The gentleman at the front desk was so helpful, and when we asked for a taxi when leaving to head back to Paris—a red Tesla was waiting. This hotel is magical and full of energy. Thank you for making our stay so lovely.


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