Featured Reviews


Frequently mentioned in reviews: hotel (16) staff (11) breakfast (9) room (8) good (8) clean (7) location (7) rooms (6) Avignon (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Don B. 1 year ago on Google
    Management blames “inexperienced staff” for letting me leave after 2 nights when it was 80F (25C) outside and in room because the advertised air conditioning is not turned on until summer. She reversed herself and told me I had to pay for the 3rd night (it was after checkout time, but she had already agreed NOT to charge me, after checkout time had long passed). I stayed at a nearby hotel that DID have air conditioning (although she had claimed that none of them did) and she called the hotel to warn them that I walked out without paying (although she went ahead and charged me on my visa for 3 nights) The she wrote, “We hope that we could solve this issue without contacting police…” Management said it was too late to clean the room for new guests, although I checked and there were plenty of rooms available. Nice try!
    1 person found this review helpful 👍

  • 5/5 world h. 4 months ago on Google
    The room was clean and spacious. Also, the hotel staff are friendly and attentive. They left a good impression of Avignon.
    1 person found this review helpful 👍

  • 5/5 Radu S. 2 years ago on Google
    Very nice property in the heart of Avignon, clean, comfortable beds and memory foam pillows for a very good sleep, delicious breakfast with variety of choices, good coffee and great customer service. Perfect place to stay when visiting this beautiful historical French town.

  • 5/5 Ally M. 2 years ago on Google
    Honestly don’t understand the bad reviews. Super easy going hotel, in an excellent location. The staff is nice, rooms are comfortable and clean. I would stay here and recommend!

  • 5/5 Stephanie C. 5 years ago on Google
    This is a GREAT location. While you're right in the center of all the action, the rooms are situated so you don't hear any of the noise if you're trying to get some rest. The staff are largely fluent in English and super friendly. I was also pleasantly surprised at the price of breakfast considering what you get. They offer the typical French breakfast pastries, but also eggs, bacon, sausages - the works. The dining space is also in a cute, quiet little nook, which is another plus. Would definitely stay in the future.

  • 4/5 Madora M. 6 years ago on Google
    I was very hesitant about this place since the price was so low. However I was pleasantly surprised. The rooms - while dated and a bit tired - were clean and a good size. The staff were friendly. My one complaint is that the window did not close properly so it was rather cold on that side of the room. Considering the location (and a non closing window) it was pretty quiet at night. We were on the 5th floor which had a nice view.

  • 4/5 Juan M. 4 years ago on Google
    I stayed in Sept 16-18, 2019 with my wife, the reservation was under her last name Balcacer. It was a good experience, location was perfect and service was as expected. The only inconvenience was the distance from the parking lot. Will recommend for young couples looking for a place to sleep and be close to many attractions in Avignon.

  • 5/5 Susan S. 4 years ago on Google
    We stayed in the Kyriad here and Tours. They are both amazing!! The staff is friendly, the breakfast is delicious and had lots of variety, and the beds and pillows are fabulous!! I'd love to stay only at Kyriad hotels!!

  • 4/5 Bob T. 6 years ago on Google
    Nice hotel right next to the Palace. It was a little interesting to get to my room... I had to go to the top floor, outside, then down a spiral staircase to get to my room. A bit interesting but not too bad. The upside was the view! Right out my window was the palace!

  • 5/5 Emmanuel G. 1 year ago on Google
    Great location, in the very centre but Avignon is a quiet city. The rooms are a bit austere but very practical (plenty of storage space) and perfectly clean. Good bed. Friendly staff. Very good value for money. If the weather is good then I would not recommend the breakfast, as the breakfast room is a bit poky and you can easily have continental for less money sitting somewhere on a fine terrace.

  • 3/5 Deb D. 1 year ago on Google
    Great location, nice rooms. Old hotel, on the noisy side. If you are a light sleeper, bring ear plugs.

  • 5/5 David S. 8 months ago on Google
    We stayed for three nights in July during the Avignon Theatre Festival. We had a 2nd floor room that had windows facing the square and was down the hall from the breakfast area - and most amazingly the soundproofing was awesome. Literally, you could open the window and hear the street performers and crowds and then close the window and enjoy the quiet. On top of that the staff were friendly and very helpful. Oh, and the breakfast, their frozen yogurt machine plus breakfast pastries were great. Our first visit to a Kyriad location - but certainly not our last!

  • 1/5 Pierre L. 9 months ago on Google
    We have made this booking on 5-8 May 23 , upon checking the hotel , we found out that that the aircon is not working and was told that the aircon will only be fixed on 9 may 2023 , That means that we will have no Aircon for the next 3 days we are staying in Hotel Kyriad Avignon which is not acceptable , that temperature in the day went up as high as 26-28 degree ,we ask the hotel staff and told him that we will check out and ask Expedia for a refund, Expedia told us that the hotel does not want to provide the refund which is unacceptable as the hotel didn't even provide the basic necessity for the guest which is to provide an basic air conditioning I deeply disappointed by the hotel service and waiting for the hotel to revert to me on the refund to be provided ,This is my reference number 72480510353885

  • 1/5 wayne l. 7 months ago on Google
    To continue my review in my stay in May, there is no notice to say that the aircon will be shut off in May due to Energy saving policy, The hotel stuff says the aircon broke down and it will only be repaired 3 days later after we checked out. We told Expedia on this and they said the hotel refused to made the refund. This is a irresponsible hotel!

  • 1/5 Hussan S. 7 months ago on Google
    The worst staff ever. AC broke down and they informed us it would take 3 days to fix even though the temperature was in the late 20's! So we decided to check out but they wouldn't issue a refund!

  • 5/5 Rami D. 4 months ago on Google
    A cosy hotel in the city center of Avigon. Rooms are super clean, staff were good


Call +33 4 90 82 21 45 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()