2/5 Nina L. 7 months ago on Google
I
have
to
say
that
it’s
not
really
a
perfect
stay
at
this
hotel.
We
were
delightful
that
we
got
a
room
on
the
rooftop
and
it
seems
to
be
nice
at
the
first
glance.
After
we
checkin
the
room
and
ready
for
our
exploring
in
Avignon,
we
found
the
door
can’t
be
locked
successfully.
We
requested
the
lady
in
the
reception
for
help
and
she
couldn’t
make
it
as
well.
Therefore,
she
told
us
that
she
will
close
the
rooftop
bar
and
only
the
guests
on
the
rooftop
can
access.
She
assures
us
it
will
be
fixed
tomorrow.
In
the
second
day
morning,
we
told
the
reception
again
and
the
other
lady
assured
us
that
it
will
be
fixed
or
they
will
help
us
changing
the
room.
When
we
came
back
on
the
second
day
afternoon,
the
door
still
NOT
FIXED.
It
just
stuck
inside
the
door
side
hole.
The
third
lady
tried
to
help
us
and
seems
that
we
have
to
make
a
huge
force
from
the
inside
to
close
the
room.
However,
we
can’t
close
the
door
from
outside.
The
lady
explained
it
the
problem
of
humidity.
Though
the
hotel
staff
were
all
nice
in
helping
us,
I
still
want
to
point
out
that
the
following
issues:
1.
The
security
issue:
We
are
two
female
travellers
and
the
security
is
always
our
first
concern.
Sleeping
in
a
room
without
lock,
though
they
assure
it’s
safe
in
town,
we
still
felt
worried
at
night
and
can’t
have
a
good
sleep.
It
not
only
endanger
our
belongings
but
also
our
lives.
Should
the
hotel
put
our
lives
in
the
first
concerns?
The
lady
closed
the
bar
for
us
might
be
safe
for
certain
hours,
but
it’s
never
told
whether
there
will
be
other
things
happened.
2.
It
is
said
the
door
is
fixed.
However,
the
fixer
might
only
use
his
force
to
push
back
the
door.
It’s
not
really
fixed.
Only
looks
like
it’s
fixed
but
not.
Hope
the
hotel
can
take
a
more
progressive
action
to
solve
this
problem.
3.
Last
but
not
the
least,
there
is
no
compensation
after
all
this.
We
spent
our
money
and
time
here
but
didn’t
get
a
equal
payback.
That’s
really
a
disappointment!