Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Margarita G. 5 years ago on Google
    The worst ibis we've been at. Bad service, bad smell and too expensive. We booked online. The add said: XL bed and XL shower. When we arrived, it was a normal bed, not even queen size. Same for the shower. When we went to reception to ask if it was a mistake, he told us that is was everything ok. All the rooms were same size as our, and that he didn't understand what XL means. The room also smelled bad, especially the bathroom. That is definitely not what you expect when paying 120€ per one night. Since we were going to stay there for one night, we calmed down and asked him for directions to get to Avignon by bus. He gave us the timetable at the photo, and wrote down "hotel" at our stop, "Le pontet centre". So we went to the city to enjoy a delightful evening at the Festival Avignon (That's the only thing we truly recommend). Later, at 00.00 am we decided to go back to the hotel just to realize the stop he told us to go down was 3,5 km away from the hotel. We had to walk a lot to get to the hotel crossing poorly illuminated roads and narrow tracks, with fast cars around. It was dangerous. Next morning, we told all mentioned to the lady at reception, who kindly apologised for everything. She used a marker to tell us which was the correct stop...7 stops away from the one he wrote! Warning: no elevator and a low quality breakfast buffet. Summarizing, NEVER EVER going back again.

  • 1/5 Sandra S. 2 years ago on Google
    Great hotels just around the corner,, DO NOT COME HERE. Waited in the dank lobby for an hour trying to get desk clerk to work with Expedia to acknowledge my reservation. Clerk kept hanging up on Expedia. Had to cancel reservation. Still have not gotten refund.

  • 1/5 Sandra S. 2 years ago on Google
    Run away! There are great hotels same price right next door! Spent an hour freezing in their dank lobby trying to get the clerk to accept my reservation, she repeatedly hung up on Expedia as they tried to work with her. She kept ignoring me even when I begged her to try to deal with Expedia and I could even hear them saying my name with every call. Still haven't gotten my money back after I canceled the reservation. I went next door to Terre de provence, a beautiful hotel with excellent service, a restaurant instead of a candy vending machine, bright and great rooms.

  • 4/5 Al P. 7 years ago on Google
    Yes, 4 stars. It is a bit above a standard ibis budget. Especially the service people are nice and polite. Breakfast was OK - i liked the croissants. Room was clean and spacious.

  • 5/5 Chris N. 7 years ago on Google
    Very good for a budget hotel. Clean room, friendly and hospitible managers. Nice modern reception area. Free wifi. Would stay here again. Touring cyclist, 2016.

  • 1/5 Lars K. 6 months ago on Google
    Stayed there for one night on the way back home from Spain in '21 . Now booked for 1 night to go back home again , after booking i saw that i made a mistake with the dates , so contacted them via Booking.com to change the date , on their site there were plenty of rooms left , so they could easely change my booking ,even if they charged me something . They just would not change it , so because we don't have a cancelation insurrance , they took our money and did nothing . This was the LAST time in an IBIS Hotel !


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