Very DISAPPOINTED!! Scheduled an apt online, only available date was a Saturday 2 weeks away and when the day came around they called to reschedule me which would be 4 days later. At my apt i was turned away because I didn’t have an insurance card even after telling them i was willing to pay out of pocket for my visit. They had me fill papers and wait back in line. Then said it had been 25 mins passed my apt time... Keep in mind i showed up early as well, the desk assistants were just busy “logging” in patients who didn’t have an apt (i over heard)

Honestly the best place for transgender care in the city. clinica sierra vista is the only competition in town and they're horrible. And kaiser permanente only takes kaiser insurance. Unlike the other alternative in town, they listen to your concerns, try to help you along the way and the wait for an appointment is much much shorter. It's also just so much easier to actually speak with your doctor in general. My endro at clinica sierra vista would be gone for days or longer, leaving me stuck if I needed a refill or prescription change or something. And don't even get me started on how the scheduling at planned parenthood is so much more flexible.

Worst place to be called PPH. They will deny you every chance they get. All I needed was birth control. Denied. Said to come in a month!! Denied basic health care eventhough they say they are "open to serve". Ladies and gents please file a grievance report on them. Visit the planned parenthood website. Call or mail in the form. They deny you care and they cannot do that. This place is definitely misogynistic, prejudice, and against female care/support. Report them every chance you can. Get these people working there, out of that facility, and place people who want to serve those in need.

When they were at their old location the staff was much more attentive. I personally do not mind sitting in the waiting room for a long period of time because my boss doesn't mind my missing work too often. However, the waiting does verge on unacceptable, especially when you have made an appointment. The people on staff have never been rude to me, but only a few of them have been helpful.

I always have such a good experience at Planned Parenthood they’ve done a lot of me in the past two years I’ve been going. They make me feel so comfortable and welcomed every time. I’ll forever be thankful for the staff and service!

They kept moving me from room to room. I had a phone appointment before hand to “speed up the process” once I got here yet my appointment was at 5PM and it’s 7PM and I still haven’t been seen. I asked for an ETA and they just asked me if I want to reschedule after waiting for two hours.

I literally just called for my who's at another clinic that is out of stock of something she needed. I was treated very poorly by the receptionist. I will never recommend an woman Goin here for birth control services. I have never been treated more disrespectfully in my life for asking if they have something in stocks for birth control services. Go to FPA women's helth they have much better patient services and are willing to do everything in their power to make sure you receive the care you need!

Great staff, went in for a PS lady at the desk was very nice and everything was quick, I had my appointment @12:00 went in @12:15/20 I had a male nurse and he was very nice, the doctor as well... thank you planned parenthood! I think the lesson here even with bad reviews one has to try for themselves!’ If I give out good energy I’ll receive it back! ( for my own experience) thank you.

The new staff are nothing compared to the previous staff. They are judgemental and dismissive when you ask a question. This is not what Planned Parenthood stands for. I won't be receiving services from this specific location anymore.

I will always support Planned ParentHood. They have always taken care of my health. Wait times aren’t crazy long. Doctors and staff seem to care. They are discreet and informative. I always make sure to donate on my way out.

i was scheduled for an implant, and they couldn't give it to me due to a "scheduling error". we decide on the depo shot instead, and they give me a card saying to come back on sep. 17th for my nexplanon implant. i called today (8/25) to see when my appointment was, only to be told i didn't have one scheduled and that i was supposed to CALL on sep. 17th to schedule my implant, even though i was told otherwise by the clinician. they then tell me that there are no appointments available for an implant and that id have to call back another day to try again. absolutely horrible service

First time visit was yesterday and the staff was super nice and amazing !!! i will be returning back if needed. I highly recommend this place!

Every time I visit PPH I always have a great experience! Depending on what you are coming here for, you might be here for awhile but it’s because they want to make sure you are in good health and understand your visit for the day. It’s never a dull moment with the assistants or the doctor, they make my visits welcoming each time!

I went in for birth control. Im a transgender female non conforming skillet leaf. They did not give me tampons and called me ma'am my pronouns are mai/cok. Anyway my boyfriend bought me the tampons and plan b. Dont come here for a pregnancy test ladies they will be mean.

A lil bit of a wait but everyone was so nice and helpful i will so go again i loved it thanks 🙏👍 and love the floor in there

I always come here for my care...✨the best!!!♥️♥️♥️♥️