1/5 Mike F. 5 months ago on Google
BEWARE:
Honestly
I
wanted
to
like
this
place
so
much
because
there
were
a
few
staff
members
who
were
absolutely
sweet,
the
lady
at
the
front
desk
when
we
went
was
amazing.
However
that’s
about
where
the
good
ends.
My
daughter
was
supposed
to
have
1-2
teeth
removed
and
a
few
fillings
and
caps.
The
surgeon
came
out
quickly
and
didn’t
even
really
go
over
a
plan
just
said
she
would
let
us
know
when
she
got
x-rays.
That
was
the
last
I
heard
from
her.
She
never
came
out
and
went
over
the
plan,
we
were
never
explained
fully
the
plan
or
anything.
The
only
person
who
spoke
to
us
was
the
lady
at
the
front
desk
who
came
out
and
told
us
her
1-2
teeth
suddenly
jumped
to
6
removals
and
4
root
canals.
We
weren’t
told
or
shown
which
teeth
would
be
removed
or
anything.
We
were
just
told
to
sign
a
treatment
plan
and
it
just
had
numbers
and
such.
Nothing
actually
explained
to
us
as
parents
who
have
zero
knowledge
of
dental
medical
in
detail
the
plan.
Which
I
felt
the
surgeon
should
have
came
out
and
went
over
with
us.
It
was
absolutely
traumatic
when
my
baby
was
brought
to
me
with
all
of
her
front
teeth
completely
GONE
and
a
swollen
spot
on
her
lip
and
a
red
mark
on
her
face
(which
looked
like
a
burn
that
then
blistered
by
the
end
of
the
day).
She
woke
up
screaming
and
jerking
and
crying.
It
was
absolutely
horrific.
I
asked
how
bad
she
was
hurting
and
the
lady
said
she
shouldn’t
be
hurting
for
an
hour
and
laughed.
I
cried.
Then
I
asked
about
pain
control
for
the
VERY
extensive
work
I
was
told
to
buy
ibuprofen
and
Tylenol.
My
baby
was
up
all
night
screaming
and
crying
in
pain.
I
trusted
this
place
and
I
shouldn’t
have.
They
never
called
to
check
on
her
as
stated
they
would
on
the
website,
which
we
hoped
they
would
as
we
tried
to
call
the
office
to
speak
about
the
pain,
the
doctors
note
they
forgot
to
give
us
and
a
large
sore
that
was
on
her
mouth.
We
didn’t
hear
back
from
them
until
4
days
later.
When
I
brought
up
the
wound
on
her
mouth
which
had
gotten
steadily
worse
I
was
told
“it
didn’t
happen
here,
it
had
to
of
happened
after
she
left”
I
had
to
inform
them
I
had
taken
pictures
and
kept
documentation
of
it
from
the
moment
she
woke
up
with
it.
I
called
my
doctors
office
and
sent
pictures
and
immediately
they
called
her
in
a
cream
for
it.
I
then
sent
pictures
of
it
and
only
then
did
they
say
“oh
we
must
of
pinched
her
mouth
with
the
mouth
clamp.”
The
immediate
response
of
“it
wasn’t
us”
told
me
all
I
needed
to
know.
This
was
a
common
issue
from
rushing
which
they
rushed
EVERYTHING.
I
am
now
trying
to
ensure
it
won’t
scar
and
all
I
got
from
them
was
“well
we
can
see
her
again
if
you’re
worried
about
it”.
Absolutely
not.
Then
the
doctor’s
note
they
sent
didn’t
even
have
the
right
date
on
it.
The
school
tried
to
call
to
verify
and
the
attendance
specialist
called
and
told
me
she
couldn’t
get
them
to
confirm
anything
and
that
whoever
answered
was
incredibly
rude
to
her.
Please
find
a
better
place
for
your
baby.
This
place
is
NOT
safe.
I
feel
like
I
failed
my
baby
by
trusting
this
place.
I
will
never
bring
my
children
back
and
I
plan
to
speak
to
her
normal
dentist
that
referred
us
there
about
this
experience.
