GIGM, Awka Terminal image

GIGM, Awka Terminal

Transportation service

😠 The coordination at the GIGM Awka terminal is very poor. Departures often face delays, and rerouting occurs with minimal notice, leaving travelers to adjust to abrupt changes. The overall customer service experience is not good. I won’t recommend Awka terminal. People often mention good, transport, service, company, time, Good, Awka, services, GIGM, Abuja,


Address

Elite Shopping Complex, Enugu - Onitsha Expy, Awka 420211, Anambra, Nigeria

Contact

+234 813 985 1110

Rating on Google Maps

3.60 (179 reviews)

Open on Google Maps

Working Hours

  • Sunday: 5 am to 9 pm
  • Monday: 5 am to 9 pm
  • Tuesday: 5 am to 9 pm
  • Wednesday: 5 am to 9 pm
  • Thursday: 5 am to 9 pm
  • Friday: 5 am to 9 pm
  • Saturday: 5 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: good (19) transport (11) service (11) company (10) time (8) Good (7) Awka (7) services (7) GIGM (7) Abuja (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Prince Kessy E. 1 year ago on Google
    God Is Good Motors transport company, Awka is a good transport and logistic company, with standard service. They have prompt and ready to serve, they meet international standard of logistics standard. Their motors is always in good condition, the staffs are customers friendly, dishing out their services in the right and orderly manners. They are good.
    1 person found this review helpful 👍

  • 4/5 cynthia c. 3 years ago on Google
    It's a good transportation and logistics company.
    1 person found this review helpful 👍

  • 4/5 Blark A. 2 years ago on Google
    Wonderful transport system. I sometimes get less fulfilled cos of the timeliness.
    1 person found this review helpful 👍

  • 1/5 Princewill P. D. 3 months ago on Google New
    The coordination at the GIGM Awka terminal is very poor. Departures often face delays, and rerouting occurs with minimal notice, leaving travelers to adjust to abrupt changes. The overall customer service experience is not good. I won’t recommend Awka terminal.
    1 person found this review helpful 👍

  • 3/5 David O. 5 years ago on Google
    Good concept with convenient booking and payment system. It's time for management to do a TAM (maintenance) on their facilities - Leaky canopys and faulty AC's in some of their busses - Not good
    1 person found this review helpful 👍

  • 1/5 T 4 years ago on Google
    My friend boarded a bus yesterday from Abuja to nsukka. She bought the ticket, it clearly said "Nsukka" on it. During the journey, she found out the bus was actually headed to Uyo state. UYO. How does that happen? She had to stop somewhere and find her way down to Nsukka. That's too bad, please.
    1 person found this review helpful 👍

  • 3/5 Arinze N. 2 years ago on Google
    The place has adequate parking space. Their vehicles are good and always clean. Booking is easy as you will be giving proper attention. Their parcel service is also good and sending or receiving parcels from here is hassle free. The key challenge here is delayed departure as they do not keep to time especially for first bus.
    1 person found this review helpful 👍

  • 3/5 Anthony C. 2 years ago on Google
    Their services are not as efficient as people will have you believe.

  • 5/5 Samuel Nwokenkwo (. 1 year ago on Google
    Enjoyed my ride here ! Booked ontime and left at exactly the time I was scheduled to leave also arrived on time ,the have nice good buses and is also comfortable, the also have large parking space for customer , with also personnel to help you with your loads when your arrive the park.

  • 5/5 Bio H. 2 years ago on Google
    Good service. Highly recommended

  • 5/5 stanley j. 2 years ago on Google
    Had a safe and smooth trip with them

  • 1/5 Ekene U. 2 years ago on Google
    Poor organisation and abysmal time keeping. Buses are not usually punctual here.

  • 3/5 Achike O. 2 years ago on Google
    An average GIGM Terminal with good customer service. Staff are polite and friendly.

  • 4/5 Sandra N. 2 years ago on Google
    I was attended to promptly but they need to work on the ambience of the place

  • 2/5 Hope Chekwube (. 1 year ago on Google
    Awka terminal is the worst. Bus from awka to Lagos had no AC. We were refunded 1k for the AC. I think they should provide bus for offline and online passengers for Abuja passengers. There's no bus to Abuja. Only one bus was provided and it's fully booked 3 days ahead. If you can't book online then no bus for you. If you can even book online and you no book on time the bus will be filled

  • 2/5 Arinze 'Talius' E. 2 years ago on Google
    I've visited a lot of GIGM terminals, and I genuinely believe Awka's one of the worst. The management there can do better by making their activities more organized, and better train the Field Executives on the need to be professional at all times.

  • 4/5 Ekeluo C. 5 years ago on Google
    It isn't too shabby, but service needs to be improved. They're decently punctual (<15mins departure delay, in my opinion).

  • 3/5 Chucks A. 1 year ago on Google
    They are really good in what they do. Very good management and you can book for your travel ticket online. The staffs are cool

  • 5/5 abel c. 5 years ago on Google
    They offer great and affordable and A+ comfort transportation

  • 4/5 Plies N. 1 year ago on Google
    There's a wait queue for services been rendered. You have to wait your turn. Staff are well trained

  • 2/5 Destiny A. 1 year ago on Google
    The service delivery of this company has declined over the years. Their cost of waybills are on the increase too.

  • 5/5 Feyiropo F. 1 year ago on Google
    Confident and professional drivers, the bus was good and the whole journey was seemless.

  • 4/5 Nna C. 1 year ago on Google
    Friendly staff. They re-parked my cargo in GIGM branded boxes so well

  • 4/5 Sandra A. 1 year ago on Google
    I came to collect a waybill and they were really swift about it.

  • 4/5 Nwazufu Silas N. 1 year ago on Google
    Used their waybill service once and was pleased with it

  • 3/5 Chioma I. 7 months ago on Google
    Logistics is fine though one of the staff was unhelpful, i guess it was not a good day for the employee, but worked around it and found another staff that helped. Regardless it was good, and received a package in good condition.

  • 4/5 Francis D. 7 months ago on Google
    One of the best transport companies

  • 5/5 Anierobi L. 8 months ago on Google
    I only shipped an item at the logistics area and the item delivered in 3days to Abuja kubwa park Shipped Friday got to Abuja Monday

  • 5/5 Fadipe S. 4 years ago on Google
    Superb

  • 5/5 Mike M. 5 years ago on Google
    For all you road trip across states in Nigeria, GIGM is you go to transport company and for all your logistics any time anywhere and to any state think GIGM. The picture show their Jibowo terminal.

  • 5/5 Ngozi E. 3 years ago on Google
    Accessible. Transportation and cargo combined

  • 4/5 chukwuemeka E. 3 years ago on Google
    There logistics services is excellent

  • 4/5 don c. 3 years ago on Google
    Fairly good to place for travelling

  • 4/5 Chinazaekpere C. 4 years ago on Google
    GIGM is a trusted means for travelers. There Awka terminal is located along the Enugu-Onitsha Express Way. There services are swift and orderly. Good drivers, good vehicles and they don't use bad tires. They have a mobile app to make your booking easier and faster and even more convenient. What more could you ask for? You could try their logistic services too. Very fast and reliable.

  • 4/5 Oma D. 4 years ago on Google
    Good drivers but if you want a fast journey use another bus line

  • 4/5 Noblegist M. 4 years ago on Google
    Good transport. Though time management is on the average.

  • 3/5 emmatex n. 3 years ago on Google
    I love it

  • 5/5 Cyndy p. 3 years ago on Google
    Comfortable

  • 5/5 omotoso s. 4 years ago on Google
    Their service was excellent

  • 3/5 emere g. 4 years ago on Google
    Okay

  • 5/5 Yoni O. 4 years ago on Google
    Great service delivery

  • 5/5 Celestine N. 5 years ago on Google
    Customer Friendly Transport Company

  • 5/5 nnamdi e. 4 years ago on Google
    Nice place to be

  • 5/5 PAUL N. 4 years ago on Google
    The best transport company in Awka

  • 1/5 Soup E. 4 years ago on Google
    Service is trash 😡😡😡😡😡

  • 3/5 Chukwuemeka I. 4 years ago on Google
    A serious minded company in a clean environment

  • 1/5 Lilian S. 4 years ago on Google
    They are becoming nonchalant these days

  • 3/5 Joy O. 4 years ago on Google
    A very efficient transport company. They will go far. I like them.

  • 3/5 COLLINS C. 4 years ago on Google
    Good transport service

  • 5/5 Justice A. 5 years ago on Google
    Nice transport company to travel with

  • 4/5 JAC G. 5 years ago on Google
    They are so organised in their parks, their buses are well looking tho I only travel with their piority bus and it's so comfortable.

  • 3/5 CHUKS O. 3 years ago on Google
    Looking good and tidy, has passengers hub and car park

  • 2/5 Chibueze Emmanuel N. 5 years ago on Google
    Its a public transport company, I was disappointed with their services when I boarded from Awka to Abuja


Call +234 813 985 1110 Open on Google Maps

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