2/5 Casmir O. 3 months ago on Google β’ 111 reviews New
Had
a
very
unpleasant
experience
at
the
reception.
We
actually
walked
in
without
reservation
and
worthy
to
note
that
hotels
in
Awka
were
almost
all
fully
booked.
Week
of
the
New
Year.
The
receptionist
announced
the
availability
of
only
Signature
Rooms,
100k
and
we
were
willing
to
check
it
out.
Bell
Boy
showed
us
around
and
we
confirmed
willingness
to
pay.
Came
down
and
another
guest
was
filling
form
to
pay
for
same
room.
The
receptionist
announces
room
unavailable.
It's
very
embarrassing.
A
room
we
had
briefly
lounged
at!
They
lied
in
so
many
ways.
I
felt
the
non
professionalism.
Acted
like
petrol
attendants
during
fuel
scarcity.
Maxbe
was
the
icing
on
my
bad
day,
having
lost
2
tyres
to
Naija
bad
roads
earlier.
But
I
wasn't
broken.
We
were
later
informed
outside
that
a
guest
who
witnessed
the
moment
offered
to
move
to
a
smaller
room
to
accommodate
my
family.
Thanks
to
the
anonymous
guy.
Settled
in
and
placed
calls
to
order
water
and
beer.
Neither
the
Bar,
restaurant,
nor
Reception
was
answering
calls,
repeatedly.
Appalling.
When
reception
answered,
promised
to
direct
my
request,
it
took
2
hrs
to
have
water
and
beer
sent
to
my
room.
The
service
guy
came
back
and
woke
me
up
past
midnight
to
collect
payment.
Gosh!
Management,
train
ya
people
o!
Everyday
no
be
season.