2/5 Kateryna 10 months ago on Google • 24 reviews
I
used
to
like
this
club
until
today.
Due
to
work
and
heavy
rain
I
was
10
min
late
for
the
group
class
of
Fitball
and
the
trainer
lady
didn’t
let
me
in
🤯It’s
very
rude
and
disrespectful,
I
spent
time
getting
to
this
club
and
I
was
treated
like
I’m
a
student
that
needs
to
be
punished
for
discipline,
not
as
a
client.
I
asked
at
the
reception
and
they
said
it’s
a
club
regulation
and
it’s
ok
for
Zdrofit
to
treat
its
clients
like
this
🤯
and
they
didn’t
inform
about
this
rule
in
advance.
Maybe
it’s
because
Zdrofit
is
having
mostly
monopoly
in
Warsaw,
so
they
don’t
value
their
clients,
but
I
don’t
feel
like
getting
to
this
club
again,
will
find
a
better
place
where
I
won’t
get
stressed.
Update.
A
week
passed,
the
club
didn’t
react
on
my
comment,
didn’t
apologise
for
stressing
me
out
and
wasting
my
time.
Meanwhile
I
found
two
nice
clubs
in
the
neighbourhood
and
not
going
back
to
Zdrofit.
That’s
a
bright
example
of
how
companies
that
don’t
have
customer
orientation
and
customer
service,
loose
customers
very
easily.
6 people found this review helpful 👍
