1/5 Suhas D. 3 years ago on Google
Very
pathetic
service
-
do
not
use
Goa
Darshan
Tour
and
Travel
Services.
Absolutely
zero
customer
service
-
no
one
is
available
to
talk
over
phone
and
no
one
ever
responds
over
email
or
whatsapp.
We
booked
Goa
Darshan
for
2
days
-
a)
Dudhsagar
Waterfall
Trip
with
us
on
Sun,
29
Mar
b)
North
Goa
Tour
with
us
on
Mon,
30
Mar
We
paid
40%
booking
about
for
one
of
the
trips
and
the
full
amount
for
the
second.
However,
due
to
the
Covid-19
Pandemic,
we
had
to
cancel
the
trip.
We
sent
an
several
emails
requesting
Goa
Darshan
for
either
issuing
a
Refund
or
giving
us
a
written
receipt/confirmation
that
we
can
reuse
the
money
for
booking
at
a
later
date.
We
got
absolutely
no
response
over
email.
We
also
tried
calling
over
phone,
however,
no
one
ever
received
our
call.
We
lost
close
to
3500/-
due
to
this.
Worst
service
ever!
===========================================================
Edit:
===========================================================
Owner
says
-
"Not
Book
any
trip
bro,,,In
lockdown
time
not
booked
any
trip".
Here
are
the
booking
details
as
requested
by
owner:
1.
Dudhsagar
Waterfall
Trip.
Booking
ID:
200311938257.
Booked
on
March
11,
2020.
Booked
for
March
29,
2020.
Total
amount
paid:
₹
2,526.40.
2.
North
Goa
Tour.
Booking
ID:
200311938265.
Booked
on
March
11,
2020.
Booked
for
March
30,
2020.
Total
amount
paid:
₹
1,047.
We
tried
calling
back
several
times
between
March
19,
2020
and
March
23,
2020
for
cancellation,
as
we
had
decided
not
to
proceed
with
the
trips
considering
the
Covid
impact.
We
also
sent
4
-
5
email
in
the
same
timeframe.
Owner
may
please
check
his
records.
Attaching
screenshots
of
booking
confirmation
emails
for
proof.
I
am
not
worried
about
loosing
₹
3,573.40,
but
you
lost
a
potential
customer;
and
all
references
there
on.
Thank
You!
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