1/5 JΓΌrgen S. 3 years ago on Google
The
location
of
the
domain
is
beautiful,
the
lake
activities
are
fun
and
the
food
is
good.
However,
the
service
and
room
standard
is
horrible
for
the
5-star
price
to
be
paid.
We
travelled
as
3
adults
and
asked
for
a
third
bed.
However,
the
additional
beds
offered
are
totally
inappropriate
for
adults
(the
mattresses
are
way
too
soft).
What
is
worse
is
that
the
staff
was
totally
incapable
of
offering
any
suitable
solution
to
the
problem.
Also
the
request
to
at
least
return
the
extra
charge
for
the
unused
bed
was
met
with
stubborn
rejections.
The
boukarous
(small
huts),
which
are
the
most
expensive
rooms,
have
neither
A/C,
nor
TVs,
nor
a
proper
lighting,
nor
any
decoration,
nor
body
care
products,
etc.
Other
rooms
are
slightly
cheaper,
much
smaller
and
have
the
same
low
standard
as
the
highest
room
category.
Another
problem:
Bookings
can
only
be
made
per
telephone!
This
means
that
reviews
are
probably
never
read
by
the
domain
managers.
Hope
it
helps
at
least
the
readers
of
this
review
to
know
what
to
expect.
3 people found this review helpful π