Jim's Retro Diner image

Jim's Retro Diner

Restaurant

🫤 The restaurant's customer service is inadequate, and despite having a large number of servers, they appear to be more interested in fooling around and making fun of themselves. Although the food was decent, it was not exceptional and therefore did not make up for the poor service. I would suggest... People often mention pizza, service, good,


Address

CH6X+P7J, Session Rd, Baguio, Benguet, Philippines

Website

www.facebook.com

Contact

+63 917 558 6512

Rating on Google Maps

3.70 (91 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9:15 am to 11:15 pm
  • Monday: 9:15 am to 11:15 pm
  • Tuesday: 9:15 am to 11:15 pm
  • Wednesday: 9:15 am to 11:15 pm
  • Thursday: 9:15 am to 11:15 pm
  • Friday: 9:15 am to 11:15 pm
  • Saturday: 9:15 am to 11:15 pm

Featured Reviews


Frequently mentioned in reviews: pizza (6) service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Einz 1 year ago on Google • 244 reviews
    Food was okay! We didn't wait that long for our orders to be served. We had combo meals and as much as I'd like to say that I loved the crispness & right amount of saltiness of the fried chicken, the breading was too tough that we thought they were bones. Spaghetti was very bland. Salad was great and the pizza was very tasty! The space between the table and booth seats were very narrow, unless you're thin then it won't be a problem.
    1 person found this review helpful 👍

  • 2/5 Elkie Cline T. 11 months ago on Google • 24 reviews
    The restaurant's customer service is inadequate, and despite having a large number of servers, they appear to be more interested in fooling around and making fun of themselves. Although the food was decent, it was not exceptional and therefore did not make up for the poor service. I would suggest that improving customer service should be a priority for the restaurant, as it is a crucial aspect of any dining experience and can significantly impact customer satisfaction and likelihood of repeat business.
    1 person found this review helpful 👍

  • 5/5 Jessa M. 1 year ago on Google
    food taste like it was cooked from home. super sulit and affordable.
    1 person found this review helpful 👍

  • 3/5 Mike S. 2 months ago on Google • 210 reviews New
    It would have been better if so many items were available

  • 1/5 John R. 3 months ago on Google • 93 reviews New
    The staff are rude and immediately clears your table when you are still there, and demands payment immediately when you are still not done, but love the taste of the Jim's Pizza bestseller and appreciate the talent of the live band singers.

  • 4/5 Famery F. 2 years ago on Google • 52 reviews
    I love that it's a family and friends type of resto. I hope they can move to a more spacious place so other food lovers can visit it more.

  • 1/5 orlyn h. 5 years ago on Google • 44 reviews
    It took us over 40 minutes to get our order, the place isn't even full/busy that time. We ordered buffalo wings, pepperoni pizza, pasta bolognese and ice cream. Buffalo wings are too salty, jollibee pasta is better than their bolognese. Only things we enjoyed (maybe because we were too hungry waiting) is the ice cream and pizza. The food and service isn't worth the price. Please do not go this place unless you have no other places to go to.

  • 5/5 mark t. 11 months ago on Google • 16 reviews
    you want to experience something authentic,but crave the diner food in Baguio? Jim's Retro Diner is the answer. recommended you guys the AlCapone Special... 4pcs Fried Chicken 10inch Pizza (8slices) Pasta Platter (spaghetti/carbonara) 3-4serving Garlic Bread 8pcs Fries (good as Large Fries) 8scoops ice cream 1pitcher Iced Tea less than 1200.00 only!!!! the taste of the food simply takes you back to the basics... not too salty yet its tasty...

  • 4/5 pgf 2 years ago on Google • 8 reviews
    I always order takeout, and I only order their pizza (today, I got their Super Meaty). Taste is ok, ham is on the sweeter side, and tastes like longganisa hamonado making me crave for Hawaiian to cut down the fat and meat. I'm always hesitant to dine in because just above their entrance is facing Session Road and you'll see people's feet walking by. I'm just glad they've set up covers to their pizza area (they cook it outside by the entrance) Overall they are ok, take out experience is good, staff are ok, and cooking time can be improved. 4 stars for take out and pizza only, not for the whole menu and excluding the dining experience.

  • 5/5 BingKid C. 4 years ago on Google
    If you want an oldies ambiance, this is the perfect place. ok ang food and pricing :)

  • 4/5 Iren L. 7 years ago on Google
    Very affordable. Perfect for dine-in or to go. Their burger and sandwiches really taste great.

  • 3/5 Winsie Y. 4 years ago on Google
    The Ambiance Compared To Other Restaurants I Have Been Is Quite Standard/Basic. And The Price Is Quite Off For The Food Being Served I Hope They Match It With The Quantity Of The Food . The Quality Of The Food Is Great But It Is Too Little Although They Have Unli Rice And Free Ice Tea (If I Remember Correctly) . Overall, If You're Not That Hungry And You Just Want A Light Meal Then This Restaurant Is For You. But If You're Looking For Heavy Meals Then You Should Probably Look For Other Great Restaurants To Suit Your Needs.

  • 4/5 ethel k. 2 years ago on Google
    Pizza...chicken...calzones...👍👍👍 Good food...good servers...however, the place needs to be tidied up...

  • 3/5 Danica M. 1 year ago on Google
    Ordered 'Crispy Lechon Kawali Sisig' in the menu but it was NOT CRISPY. My companion ordered buttered chicken but they served us buffalo chicken instead. The food was okay and the service mediocre-- the waiter NONCHALANTLY puts the order and the bill in the table 🤨 on a positive note, the portions were big and the service fast

  • 3/5 Desi Andrew C. 1 year ago on Google
    Service staff went above and beyond to serve us. We even saw the 3 male staff on the way out went back in when the lights went out to help inside the kitchen. Food was below par. Cheeseburger meat was extra salty (not cheesy) but the patty of the double cheeseburger was fine. The salad was good, my bf said. The potato chips were thinly cut and crispy. Shakes were not milky, too watery. #Sadshake Ambiance was ok, music was fitting.

  • 4/5 Sprouted B. 2 years ago on Google
    Located at the left side, downstairs, before entering La Azotea. Uncrowded.

  • 4/5 Joan K. 1 year ago on Google • 2 reviews
    Discovered this place when I was still in college. I still come here once in a while with my son. A humble place with good food.

  • 2/5 Balusdan Chris T. 7 months ago on Google • 1 review
    Staff were not attentive despite having a large number of servers; they appeared to be more interested in fooling around and making fun of themselves. Some of the food was good and delicious. However, for their fried chicken, it was very hard to chew on and cold.


Call +63 917 558 6512 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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