KFC image

KFC

Restaurant Fast food restaurant Chicken restaurant Chicken wings restaurant Fried chicken takeaway

Fast-food chain known for its buckets of fried chicken, plus wings & sides. People often mention order, service,


Address

Lower & Upper Ground Flr, DBP Building Corner Perfecto St. &, Session Rd, Baguio, 2600 Benguet, Philippines

Website

stores.kfc.com.ph

Contact

+63 74 887 8888

Price rating

$ $$$

Rating on Google Maps

3.10 (82 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Maeylerbkhim 2 years ago on Google • 72 reviews
    The restaurant is nice and not too much crowded. However, the fried chicken is salty specially the skin part and not much cooked properly. We tried the new smoked barbecue zinger burger but it is salty as well for me. They have a washroom upstairs but they should fix it so customers can use it.
    1 person found this review helpful 👍

  • 4/5 Hannah S. 7 months ago on Google • 55 reviews
    Ordered the Super Meal from Grab and when it arrived my chicken had a hair attached to the breading. I reached out to KFC and they immediately apologized for the order and delivered a new meal with free fries. Kudos for handling the situational well. Just make sure that before the order reaches the customer you should check that nothing like this happens again.
    1 person found this review helpful 👍

  • 5/5 Rai M. 1 year ago on Google • 7 reviews
    Excellent service. The place used to be very busy but today it's pretty quiet more favourable for regular diners like me. My daughter loves the fries. Coleslaw is great too. Of course, nothing beats it's fried chicken with extra gravy😊😋
    1 person found this review helpful 👍

  • 4/5 T V. 9 months ago on Google • 200 reviews
    Gravy is not as good as it was before but I still love their chicken. Just wondering why they had to serve their iced tea with a separate sugar syrup. Located at lower session road. They have a dining area at the second floor.

  • 5/5 ALien D. 8 months ago on Google • 129 reviews
    All good. Yum foods. Stay true. Not fake

  • 1/5 Cj M. 2 years ago on Google • 93 reviews
    I asked the manager/cashier for a thigh part, but they've given me breast part. I was about to pay via GCash, and it is not working. The QR Code was not correctly readable. I said it to the manager and the manager didn't do something to solve the problem. I've dine-in upstairs. So hot, and the windows are not opened. It was a bad experience. Soup doesn't taste good, taste like water and also the gravy, the taste is dull. Sorry for my negative comment, it was just my exact experience when I visited the store.

  • 1/5 an g. 5 months ago on Google • 7 reviews
    Employees, especially the manager, were unwelcoming and unprofessional. No welcome's or thank you's. They even served our food later than the customers who arrived after us because they forgot, and they did not even apologize. Had to get the rest of the food from the counter even if we were given a number and we already went to the second floor. This was even at night so the place wasn't even packed. This is also the branch that always doesn't give out utensils (even if indicated and noted) when we order for delivery.

  • 2/5 Elizabeth “Joy” S. 4 years ago on Google
    Sometimes take out orders are not complete. Other staff are very slow and at times not very friendly. For dine in, sometimes they don't dish out at once. You still have to call their attention in order for them to clean the tables.

  • 1/5 John August P. 5 years ago on Google
    Super lousy service. Always out of ingredients. Items in menu always unavailable. Super super late confirmation and inefficient delivery service. Manager needs to go back to training bec of very very poor delivery service and the staff cannot catch up.

  • 3/5 S T. 3 years ago on Google
    I think it usually does take a while for KFC to serve the food cause of their menu so this place was no different. Pretty tight though. Good for take outs.

  • 3/5 John Cyrill C. 1 year ago on Google
    Thr interior looks sad. Hard to access the comfort room, Spicy Chicken here is not really spicy at all

  • 1/5 John T. 1 year ago on Google
    The chicken burger was not good, and the portion size for the price was really bad. The tables are not cleaned. 9/10 would not recommend.

  • 1/5 Sakura W. 2 years ago on Google
    If i can give them zero stars i will. Missing 24 pcs from my order. It was already paid. Terrible

  • 2/5 Erwin 3 years ago on Google
    Went there on March 20, 2021 at 9:40 am to eat for breakfast. The crew who took my order is not welcoming, I asked for the creamy iced coffee (additional) but as if she didn't hear it and their food portion here in the Ph is completely different from the other country. **I like the KFC from Dubai, its much tastier.

  • 1/5 amyjonah e. 2 years ago on Google
    I have no idea with the Crew's schedule or what but i think it's kinda unussu letting one crew entertain orders from customers in line during lunch time while the rest of the other crews sit by the table. Am sorry if am making a mistake here but my point is we the costumers are being affected by what and how you perform. So like maybe fix the Crew's schedule and may teamwork be applied for your benefit as well.Thank you for hearing this out.

  • 1/5 Delmer Gerald C. 2 years ago on Google
    Don't go to this branch, very bad customer service. They leave the cashier with a long que and people are piling up.

  • 1/5 Ellehcim L. 10 months ago on Google • 2 reviews
    Bad service. We ordered food and the lady didn’t even bother asking what we want and keeps talking to the other staff. Gave out iced tea when she didn’t even ask what drinks we want. They didn’t have fries and automatically thought we wanted mashed potato without asking. No napkins provided even.


Call +63 74 887 8888 Open on Google Maps

Amenities


  • Parking
    • ✓️ Difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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