2/5 Arianne O. 1 year ago on Google
My
friends
and
I
stayed
here
for
my
pre-nup
shoot.
We
arrived
from
Manila
and
booked
the
Rose
Loft
Room
for
3
nights.
Here
are
our
experiences.
1.
Poor
and
slow
reception
service.
We
were
supposed
to
check
in
at
3pm
but
since
the
room
is
not
ready
yet,
they
asked
us
to
wait
for
another
15
mins.
Also,
there
were
about
6
people
waiting
for
their
check-in.
They
should’ve
acted
faster
or
more
people
should’ve
been
there
to
assist.
2.
The
staff
already
charged
us
of
our
remaining
balance
before
asking
how
many
were
we.
The
room
has
2
double
beds
in
the
1st
level
and
1
queen
bed
upstairs.
We
are
6
in
our
group
so
we
opted
to
book
the
Rose
Loft
since
it
can
accommodate
6
persons.
There
was
an
extra
charge
of
₱850
per
pax
per
night
in
excess
of
4
persons.
The
owner
even
told
us
that
we
can
look
for
another
hotel
if
we
don’t
want
to
pay
the
extra
person
and
even
offered
to
refund
our
money.
We
were
torn
between
this
hotel
and
Holiday
Inn
across
and
since
this
is
cheaper
knowing
the
room
is
for
6,
we
booked
this
hotel.
It
was
rude
that
we
were
offered
to
move
to
another
hotel
(after
bringing
in
all
our
luggages
for
the
Pre-nup
shoot).
They
told
us
that
the
fee
for
each
person
has
a
buffet
breakfast
inclusion.
We
informed
them
that
we
won’t
be
able
to
eat
breakfast
on
our
first
day
since
we
were
going
to
leave
early.
They
offered
to
give
us
sandwich
before
we
leave
but
nobody
came.
3.
On
our
first
night
in
the
hotel,
the
fire
alarm
suddenly
sounded
at
around
10pm.
We
all
panicked
as
we
were
all
sound
asleep
that
time,
not
knowing
that
it
was
just
a
false
alarm.
Hotel
management
did
not
even
bother
to
apologize.
4.
Most
of
the
things
in
the
toilet
were
broken!
Shower
drain
was
clogged,
toilet
seat
was
not
proportion,
toilet
bowl
was
clogged
as
well,
bathtub
doesn’t
fill
up,
among
others.
6.
No
service
water
for
breakfast.
You
can
ask
for
hot
water
instead.
Soup
was
cold.
Other
food
were
okay.
7.
The
air
conditioning
is
leaking.
8.
When
you
asked
them
to
make
up
your
room,
they
will
only
change
the
sheets
and
not
clean
the
floor.
Floors
and
carpets
were
dirty.
9.
There
was
an
instance
where
the
parking
entrance
was
blocked.
The
car
blocking
even
got
mad
and
wanted
to
have
a
fist
fight.
Chinese
restaurant
in
the
hotel
serves
good
food
and
provide
good
service.
You
can
do
room
service.
Hotel’s
interior
is
beautiful.
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