Pizza Hut SM Baguio image

Pizza Hut SM Baguio

Restaurant Pizza restaurant

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. People often mention pizza, service, good, minutes, Pizza, ordered,


Address

Pizza Hut SM Baguio, Space 168-170 Upper G/F SM City Baguio, Upper Session Rd., Baguio, 2600 Benguet, Philippines

Website

www.pizzahut.com.ph

Contact

+63 74 619 7799

Price rating

$$ $$

Rating on Google Maps

3.10 (63 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 9 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: pizza (15) service (11) good (10) minutes (7) Pizza (6) ordered (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Kwun-Yurn L. 1 year ago on Google • 82 reviews
    I've always enjoyed eating Pizza Hut because they seem to have really good dough and pizza sauce. We ordered the pan pizza, super supreme, and the lasagna which was surprisingly very delicious. But, the lasagna was pretty big, good for four people. The staff were horrible and the service was very slow, they haven't open kitchen so you can tell that they are lacking kitchen staff, and the manager wasn't so nice.
    2 people found this review helpful 👍

  • 4/5 Hannah S. 8 months ago on Google • 55 reviews
    My daughter loves Pizza Hut especially their stuffed crust. Pizza place needs improvement on the menu, lack of choices especially if you are a group or a family. A bit pricey for the meal
    1 person found this review helpful 👍

  • 1/5 Jonas F. 9 months ago on Google • 50 reviews
    The prices are ridiculous for what you are getting. Also I didn’t see the 10% service fee mentioned anywhere. There was no greeter, so we just sat down. When we sat down the waiters passed us several times and seemed to ignore us and were walking by so fast that it was hard to approach them. When we stopped one and asked for the menue we got it and from then on we just gave them a handsignal to which they reacted. After we ordered our food, my girlfriends food came after around 15 minutes (with my bottomless drink) and then we had to wait another 25 minutes for my pizza. I drank my drink within a few minutes and then I didn’t get a refill until my pizza arrived. At the end they charged a service fee for that awful experience. I think they are understaffed and it’s not really the waiters fault, but especially when the prices are already high, you should pay your waiters yourself and not add a service fee at least until you have enough staff to provide good service. And you should mention the service fee very clearly somewhere in big letters so you can’t miss it before ordering.
    1 person found this review helpful 👍

  • 5/5 KARUL H. 6 months ago on Google • 3 reviews
    Exceptional service. We ordered meals for 2 and was very pleased with the service of Kuya Jan. Food was awesome and great temperature. Will come back again.
    1 person found this review helpful 👍

  • 4/5 Dee D. 2 years ago on Google
    We had a quality dinner time before ate Rhea will leave on Saturday.
    1 person found this review helpful 👍

  • 5/5 Maeylerbkhim 2 years ago on Google • 72 reviews
    We ordered the Pizza Hut Hawaiian Supreme take out and we waited for 30 minutes before we got our order. The pizza is good if eaten immediately, not good for long hours drive take away. However, the pizza taste delicious even if it is cold but the bread is little bit dry and hard. Overall, the place is nice and ambience is good. Staff is respectful.

  • 3/5 Francis W. 3 months ago on Google • 72 reviews New
    40 minutes waiting for the foods and also not at the same time for serving the foods, 10 minutes again for waiting, theres no enjoyment😁

  • 5/5 Shula P. 2 years ago on Google • 4 reviews
    Super love the mushroom soup and tomato pasta. Hawaiian Supreme Pizza is A ok. Bound to try different flavors soon. Very clean and I like that there aren't many customers at the time. My son and I enjoyed the food and ambience.

  • 2/5 Neak E. 1 year ago on Google • 3 reviews
    The food was good but I really hate about how unorganized their schedule is. A few years ago, it took like a hour just to finish our pizza and it was already 9 PM at that time. We were already finished with our meal, we asked the employees 3 times already about our pizza and they said its still being prepared meanwhile I saw about 4 other pizza orders being served meanwhile we just sat there. Please organize who ordered first. Yes this is still happening today because I was there hours ago

  • 1/5 Willie Peacock (QDRO & Estate Plan L. 5 years ago on Google
    Bad night for the Hut . Do you have Pepsi Max? Yes. Same waitress ten minutes later: here is your Pepsi. We don't have any diet soda. Forgot our beer despite multiple reminders. Made our "without mushroom pizza with mushrooms, even though they confirmed no shrooms twice. BBQ sauce on supreme pizza? Not correct but tasty. Took 30 min w the check.

  • 1/5 Marc V. 1 year ago on Google
    We queued for takeout and the cashier asked my order and i chose their new ultimate cheesy 7. the cashier told me that it will take 1 hr, since im in no rush, i said ok. then she turned away and asked he manager. upon her return she told me its not available 'coz no one will will make that pizza.." what??? really pizza hut?

  • 1/5 Dale S. 1 year ago on Google
    Please avoid this restaurant. They forgot to enter items we ordered at the cash register, brought out entrees before appetizers, and generally provided poor service. Not happy about my Pizza Hut experience!

  • 3/5 John V. 5 years ago on Google
    Cheap pizza, Cheap taste. Not that bad.

  • 5/5 Joy B. 5 years ago on Google
    Clean. Nice ambience. Friendly staff. Had a few problems with our order but things got resolved with ease.

  • 3/5 Jashua B. 2 years ago on Google
    Food sucks, their lasagna is overcooked and bland, the spaghetti isn't great, their pizza is good enough.

  • 3/5 KK B. 2 years ago on Google
    Food: 4/5 Pasta a little bit hard.

  • 1/5 Le i. 9 months ago on Google • 1 review
    They were serving the food one after the other with 20mins. Interval (I don't know why). I waited for almost an hour just to know it wasn't yet prepared😊. I tried to call a crew pero sinasadya atang hindi tumingin. I hope it was not because how I looked, I hope they were not trying to do it that way because of pre judgements. And, I hope they can fix their service. Once is enough, Twice is too much.
    2 people found this review helpful 👍

  • 1/5 Jayvi F. 10 months ago on Google • 2 reviews
    Food is good but the service is not good.. they don't know which food need to serve first.. they don't know what is appetizer and main dishes! Even they forgot to prepare the order.


Call +63 74 619 7799 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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