Jollibee image

Jollibee

Restaurant Fast food restaurant Chicken restaurant

Philippines-based chain known for its burgers, fried chicken, spaghetti & Filipino dishes. People often mention Jollibee, chicken, service,


Address

33A Mabini St, corner Session Rd, Baguio, Benguet, Philippines

Website

www.jollibeedelivery.com

Contact

+63 74 661 1085

Price rating

$ $$$

Rating on Google Maps

3.50 (86 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7 am to 6 pm
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Jollibee (7) chicken (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gilbert N. 1 year ago on Google • 289 reviews
    Got to love Jollibee. Clean restaurant. Good quality food. Good value. Open 24 hours. They do have a bathroom on site.
    1 person found this review helpful 👍

  • 1/5 Ruby B. 2 years ago on Google • 53 reviews
    DIRTIEST Jollibee branch I've been to! When we went there, though there were many available tables, I had to look for one that's clean. The tables were not wiped even after customers left. Many of the chairs were dirty; smudged and smeared with gravy, spaghetti sauce, ketchup, and chocolate. Tissue, receipts, and sundae cups were scattered on the floor. If the rain was not too strong, I would have chosen to have our food packed for take out.
    1 person found this review helpful 👍

  • 1/5 VG G. 1 year ago on Google
    Bought 8 pcs Chicken. Got home and discovered I only got 6 pcs of chicken.. Not recommended.. Beware and count the chickens before going out.. Update: No food panda delivery today (mother's day) so I had to go to this location again since it's close to our jeep ney terminal. I asked to count the number of chickenjoy before taking my order just to make sure but the manager (male) didn't even offer an empathy nor an apology for what happened and in fact he was surprised why I was given an extra gravy which I ordered and purchased without him looking at my receipt. What a joke of a customer service this manager is! I can't believe they've hired a guy like this who can't even say sorry. I'm not asking to get back the missing chickenjoys but man you need to refresh your customer service training or probably you haven't at all. Unbelievable experience today and I guess I need to look for other Jollibee location and I won't mind walking further just to get the best customer service experience. If I were u I'd avoid this place.
    1 person found this review helpful 👍

  • 2/5 andy c. 1 year ago on Google • 292 reviews
    This Jollibee is situated at a nice location overseeing the busy Session Rd. It has a second floor with outdoor seating. Needless to say it sees heavy customer traffic on the first floor with people waiting and hanging around. I had to wait more than 20 minutes for food to be delivered. The branch has touch screen machines to order from but staff seemed unprepared to handle credit card payment. Dining area is a little dirty. Food is sad.

  • 5/5 T V. 11 months ago on Google • 200 reviews
    One of the many Jollibee stores in town with a small alfresco space at the second floor which I really enjoy because you get a view of session road. This place is always busy and service is very slow. No parking space at this branch too.

  • 5/5 Jessa M. 1 year ago on Google • 187 reviews
    just beside mcdo veniz. the chicken is sooo gooood! it's great I should say 😂 unlike the chickens of some (if not most) Jollibees in Metro Manila that taste like a used oil. ps. we should practice to tidy up our dishes after we eat in ANY, YES I SAID ANY, fastfood or fine-dining restaurant. let us not feel entitled just because we purchased their products.

  • 4/5 Mac Gyver P. 6 months ago on Google • 143 reviews
    My visit to Jollibee in Session Road was equally enjoyable. Jollibee's classic Filipino fast-food offerings never disappoint. The flavors were on point, and the atmosphere was pleasant. It's a must-visit for anyone who loves Filipino comfort food while exploring Session Road in Baguio City.

  • 3/5 adam 11 months ago on Google • 69 reviews
    Food is great as always. The automated ordering machine was missing the credit card machine, so it took 5 minutes to reset after I selected pay with card. Then I had to go to the counter to pay. At that point why bother with the automated machine? Outside seating was nice

  • 1/5 Jonathan S. 11 months ago on Google • 36 reviews
    Ordered at the machine, the payment wasn't working and had to pay at the counter. Then I waited for around 20 minutes to get the food, it wasn't that busy. Once I finally have the food the chicken is dry, not sure why I had to wait so long for an old dry piece of chicken. Then in the dining area they have a very loud announcement every 5 minutes to return your tray, which makes for an uncomfortable atmosphere. One of the worst fast food places in general

  • 3/5 Shawn R. 2 months ago on Google • 26 reviews New
    02/13/24 We ordered spicy chicken (they used chili powder which is strong)... Pineapple juice and iced coffee latte is good 11/15/23 We came here at night. Already a long line to the two order machines will greet you. The other machine doesn't even print your claim number so we just wrote it on a piece of paper, but when we gave it to the cashier the claim number cannot be found so we verbally said our orders. We ordered of course chicken (not juicy enough) , peach mango pie (really good) and the new cookie caramel sundae which is ok (nothing special).

  • 5/5 Angel Ramos (Jernyz R. 9 months ago on Google • 7 reviews
    There's always a long line because it is at the center of Session Rd. However, the staff are nice and friendly. The food is good. They serve it hot.

  • 3/5 L. L. 1 year ago on Google
    I Jollibee but because of slow service here I'd prefer to go to other branches.

  • 1/5 Ana m. 1 year ago on Google
    Poor service. The cashier/crew was rude And our or was not complete they did not give us the fries that we ordered

  • 5/5 Drey T. 1 year ago on Google
    Had a takeout of a bulk order and requested a pickup at a later time. They were incredibly responsive and had prepared everything right at the said pickup time. There were also assistants happy to help you in ordering and suggesting items at the touchscreen kiosk.

  • 5/5 KC M. 4 years ago on Google
    I love jabii.

  • 3/5 Rex F. 5 years ago on Google
    Very affordable food

  • 1/5 xMana 5 years ago on Google
    While ordering, we noticed that a lot of the crew that handle the food chat a lot without wearing masks... And the person who took our order wiped her nose with a tissue...and used that same tissue to wipe a tray...in front of us! 😨😨😨 She didn't even have the courtesy to tell us that what we ordered was unavailable. She just waved her ✋ hand...

  • 1/5 Angeli C. 4 years ago on Google
    Poor accomodation, unprofessional manager. worst.

  • 4/5 Daniel J. 5 years ago on Google
    Decent fast food with second story view of the street.

  • 5/5 xian c. 4 years ago on Google
    of course all time favorite..


Call +63 74 661 1085 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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