Definitely the most organized Goodwill I’ve been to. It’s well organized because it’s so large and everything is so spread out. Very small, dinky home section. But, there were so many women’s clothes, I saw a lot of women shopping, I perused through briefly and I saw some good brands but nothing that sparked my interest, but there is a lot to offer here I wouldn’t come back for home or electronics.

One thing they don't teach here is customer service. I saw the cutest overalls on a mannequin on a Tuesday. When I asked the employee how I can get them, she was very rude and and almost laughed when I asked if it can be taken off the mannequin. She told me I'd have to come in early Saturday and purchase them since mannequins are changed Saturday mornings. She couldn't even tell me the price when I asked her and said it would be priced Saturday. I followed instructions and found the overalls. Unfortunately they were $49.99. In the whole store, the most expensive item on all racks is $14.99. Why is there such a gap in prices? When I asked another employee to confirm the prices because everything else is under $20 (literally skimmed through all the racks), she said that the overalls are cost over $100. She was also rude. Isn't there a set price list that your company follows or do employees have the ability to modify the price if they deem it more expensive and therefore, mark it at a higher price ($35 higher) than everything else in the store. It doesn't make sense. When did Goodwill become like this? Honestly, every time I have an interaction at this store, staff is so rude and they literally do not wanna be here. Finally, after speaking to another employee, it was explained that items on the mannequins are "high-end" and are marked "a little higher". Why would you display higher cost, high-end items on the mannequins when the rest of the store is priced 1/3 of the price. It's misrepresentative of the store and some may consider this price inconsistent with the company's values and policies. I donate money during each of my transactions but if this is the type of staff that this money is going towards, I'm definitely stopping and suggest others do the same.

the furniture section is really small and the purses meh. prices were higher than expected. absolutely no clothing pieces under $6 even the lightest tiniest flimsiest piece. i dont like that. you cant use the bathroom. there is absolutely no fitting room. and only 2 mirrors in the whole place. with that being said Jose was so refreshing and pleasant (top tier service, great leadership. i assumed he was a manager), and there was another man working that was nice and pleasant (shorter, black hair) and the security was also very pleasant.

This place is a mess and needs repairs immediately. The back smells of a Chuck E Cheese ball pit (use you imagination)... The tiles on the floor are falling apart. Clothing and trash on the floor. Just a mess of a location.

Not very well stocked but at least well organized. Long long to checkout. 3 registers open. But one register had credit card problems. The guy working that register didn’t tell people until you were ready to pay. Kind of a mess.

So I'm from out of town visiting and I am in avid Goodwill thrift shopper I love a great deal and I love when people love what they do so a huge shout out to Felicia she went above and beyond her duties.. for her customer service alone I will be returning this Goodwill has amazing prices and great customer service you're not going to find that in too many other places

This is the flagship of the Goodwill locations. The store is well organized and has a good selection, access and parking, allowing for quick visits, to check the available and ever changing items and collectables. It is conveniently close to the Historic Fairfax district, the Farmers Market and The Grove

tell your employee to stop extorting money from people for charity. namely to extort. we stood in line and saw how he crushes people with requests; it’s simply inconvenient for people to refuse. Here is a store for the poor and they are also extorting money from them. My wife and I think that without the encouragement and instructions of management this could not have happened.

went and looking for a tea set and found this! So excited! Roberto was the one who cash me out. All of the staff is so kind. I’m seriously so blessed with my findings.

Terrible customer service from this one woman cashier who also smelled like weed. We were rudely remarked by the lack of greeting, when we were not greeted in the first place. Felt as if it was because of our age, as the situation was completely unprovoked.