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Bert's Mega Mall

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One of the Most Revieweds in Covina


Address

1151 N Azusa Ave, Covina, CA 91722

Website

www.bertsmegamall.com

Contact

(626) 974-6600

Rating on Google Maps

4.30 (2.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 10 AM to 7 PM
  • Sunday: 11 AM to 6 PM
  • Monday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: bike (10) recommend (9) check (8) price (7) service (7) time (7) Bert (7) deal (6) told (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brian L. 2 years ago on Google
    Berts is a MAJOR rip off!! They literally have a $2000 dealership mark up on their price tag. They tried to quote me $11700 otd for a $7500 bike. After negotiation, the final sale price was $10400. I just took it as is, but the very next place I called quoted me $9100 otd for the EXACT same bike, off the bat without negotiation. Luckily I was able to cancel the deal, and buy an upgraded ABS model somewhere else for one THOUSAND dollars cheaper.. I understand that that's the business, but do you really want to give that business to such a dishonest company? I highly recommend to go ANYWHERE besides Berts. I used to say Berts was a good place to sit on bikes to decide what you want, but even their show room is limited now
    34 people found this review helpful 👍

  • 1/5 Steve C. 2 years ago on Google
    Purchased 2 new wave runners yesterday and was told everything was checked and fluids were topped off. Signed a paper saying the techs double check everything on the ski and all is good. Drove hour and a half home started to check the skis and add fire extinguisher etc. thought to double check oil levels and they were EMPTY!!! The technician didn’t check everything it was a lie. If this wasn’t checked by me the skis would have overheated or burned up at the lake. They don’t care about the customers only the money. I contacted them and all I got was sorry and bring your skis in and we will put oil back in them. I recommend to look other places for skis and motorcycles with better customer service.. ZERO stars if I could rate them.
    17 people found this review helpful 👍

  • 1/5 Nelson C. 1 year ago on Google
    We took the Can-am to have the caliber breaks changed and they had it for almost three months. Without notice they called me on a Friday and demanded me to pick up the ATV during the week or else they would start charging me daily parking fees!!. I ended up picking the ATV that same Friday and as soon as I got there they told me the whinges had a short circuit and they wanted to charge me for something they had messed up with because when I took it in it didn't have any other issues. They had it for two more weeks and told we they couldn't put the new part because it was welded and made a big story to which I just told them to give me the part and I would do it myself and they still charged me $200 for supposedly fixing the wires that were wrong but ended up doing a big mess in the Can-am. Guess they don't have well trained or certified technicians. Be careful to check the conditions of your ATV before you leave it and that is if you are willing to risk having them mess it up at the shop
    6 people found this review helpful 👍

  • 2/5 Guy A. 1 year ago on Google
    Marked up to a crazy price. I was naïve to buy it. They ripped me off once. But will not see me again. What you prefer? Happy customer that will come again and recommend the business to his friend, OR one time customer and you make additional 2-3k? Poor management and common sense. My friend buying a jetski also, and I recommend my friend to shop around.
    4 people found this review helpful 👍

  • 5/5 Jasmin S. 2 years ago on Google
    Everyone who helped us out were so nice and professional. We came in for a new razor and left with a razor and more. The staff went above and beyond to ensure our experience was 100%. Everyone made the process easy and fast. We will definitely be returning for another purchase. This team is amazing! Larry and Gary were amazing and really provided the best experience ever! And also the staff member that helped us out at the end was super helpful!
    2 people found this review helpful 👍

  • 5/5 Misti B. 2 years ago on Google
    I have bought several rides from Berts ranging from dirt bike, waverunners, and a street bike. The salesman Dexter and manager Magic were awesome. I highly recommend this place for all your play toys.
    2 people found this review helpful 👍

  • 5/5 Joseph 1 year ago on Google
    I was on my way to check out a bike at another dealer but thought I’d stop at Bert’s first since it was close to home. I never ended up going to the other dealer and bought my bike here. I got a great deal on a Kawasaki z650rs. The sales guy Chase was great as well as the finance and management team. It was a smooth and easy process and I have absolutely no complaints. Thank you guys.
    1 person found this review helpful 👍

  • 4/5 Fermin S. 10 months ago on Google
    Sales rep Adam was great. Just did not understand why two closers/managers presented me two higher OTD price. Price should get lower with each closer, until I get the price I want. But I got the deal I wanted. Got there at 10am, hauled the bike at 1pm. That was a quick sale for me. I’d go here again.
    1 person found this review helpful 👍

  • 5/5 Danny P. 1 year ago on Google
    Thank you Bert’s mega mall you guys made my family happy they are beyond excited for their summer break. I walked in seeing if you had boats on your store Sunday morning and left 1hr later owning a AR190 super fast service. We would definitely come back for any new toys we dream of!!! Thank you you guys
    1 person found this review helpful 👍

  • 5/5 Luis Z. 10 months ago on Google
    Went into Bert’s just to look at the selection of jet ski’s. Ended up finding one that caught my eye and I never felt any pressure at all. We ran the numbers and they were even able to match and beat a competitors pricing. We locked in the deal and the did a little how to on taking care and using the jet ski for the first time. If your looking for a large selection and helpful staff I can’t go wrong at Bert’s Mega Mall.
    1 person found this review helpful 👍

  • 5/5 Francisco C. 8 months ago on Google
    Went to the Expo in Pomona to help my best friend out at his booth. While we were there, I was able to check out some of the dealers. I was able to get some help from Bert’s!! Thank you DJ and Jordan for helping us get into a new RZR Pro R!!! They were also able to get it ready the same day so I didn’t have to drive back since I’m not from the area. The owner was also awesome!! Once I got to the store, the staff there were able to get me in and out within the hour!! Awesome crew!!! Thank you guys!!!!
    1 person found this review helpful 👍

  • 1/5 Dean 6 months ago on Google
    Be advised that the "Bert's Price" means nothing at all. Clicking on the quote button doesn't mean you will get a quote, you will get a sales guy calling you who still has no idea what the price is because they have a $2,500 to $3,000 markup that is on top of "Bert's Price". Also forget about the sales guy knowing the rebate offers because "we carry many brands and can't keep track of the rebates". I even called back to talk to "George" who claims to be the internet sales manager, nice guy but admitted that "Bert's Price" is before any insane added markup that they decide they want to charge. Very deceptive company in my opinion.

  • 5/5 Klavier B. 7 months ago on Google
    Chip, the guy that helped us with picking out a bike, was the absolute coolest dude; definitely recommend this place and Chip specifically! Give that man a raise genuinely, he was the actual coolest.

  • 4/5 Eddie P. 6 months ago on Google
    Sales (Harley) and financing was great and would recommend to family and friends. Pretty much a good experience all around. Car took a little longer to arrive than expected. Other then that it would have been a 5 star review.

  • 5/5 Javier R. 1 year ago on Google
    The BIGGEST DEALER I've been to. People are helpful and very knowledgeable. Gave me the best price. Shout out to Harley, my sakes rep. Thank you soo much for your help

  • 5/5 Marc S. 1 year ago on Google
    First time buyer and I got to say I didn’t think I would be walking out with a new quad . Customer service was beyond amazing. I want to give a huge shoutout to Chip , if you’re reading this thanks bro I appreciate you for making it a super easy process . Come check them out they make dreams come true 👍🏽

  • 5/5 Gerardo H. 11 months ago on Google
    Great team of dedicated folks. Julio was able to make a difficult deal happen and beat out the competition hands down. Try Bert’s and ride away happy.

  • 1/5 Dolores M. 11 months ago on Google
    We made a purchase last week. Salesman was great. However I can't say the same for the person who assisted us in the finance department. His name was cesar, it was HORRIBLE. this guy made us sign, sign, and sign. But not once did he take the time to further explain what documents we signed. I called him out on it, and I was furious. I let him know how unprofessional he was. He needed to explain further what each document was instead of rushing us. We signed everything in less than 5 minutes. When picking up the keys of the ATV we purchased I notify the gentleman if there was a supervisor I could speak to since I was not happy at ALL.! I spoke to lucky, and explain what happened. He was very apologetic. I was told I would get to speak to his boss, Kevin. However till this day I have not received a call. Learning experience!

  • 1/5 Emmeline G. 1 year ago on Google
    Bert’s Mega Mall is a highly known location for their off reading supplies as well retail sellers of off raising equipment as well. The issue I’ve encountered is the service my father was provided after purchasing two 2023 Can-Am’s. Can-Am are known to be one of the best off roading vehicles to utilize. The term of off roading means, the activity or sport of driving a motor vehicle over rough terrain. We just made the purchase of the Can-Am and barely took it out for its first ride, when utilizing the Can-Am for about a mile and half out, the tire blew out. How is it possible for this to occur and not only be told that there isn’t anything they could do for us, it isn’t about the money, it’s about the principle and the service that is provided. Defective objects do exist and that is what the tire was, a defective tire. An accident could have occurred if someone that wasn’t as knowledgeable of operating a vehicle such as a Can-Am, and knows how to the control the off roading vehicle encounters an issues such as these, my question is what would of occurred if someone without knowledge wasn’t present there? Many incidents such as these occur when defective items are being sold. Please take responsibility for the equipment that is being sold and the service that is being provided. My goal is to prevent for another situation such as this to occur and prevent any fatal accidents.

  • 5/5 Moto S. 1 year ago on Google
    Danny was awsome salesman gave us great deal, sevice was super helpful and very accomadating my place to buy and outfit our razor

  • 5/5 Dudes With A C. 1 year ago on Google
    Neat store lil pricey but they have neat stuff. Wish they sold golf cart stuff. Accessories and tires at least!

  • 5/5 Brian E. 1 year ago on Google
    I’m extremely happy with my experience at Burt’s! They came through and secured my new ride just in time to start my Labor Day weekend! Chase was phenomenal and really made it extra special. I highly recommend Burt’s Mega Mall for your next purchase.

  • 5/5 Joseph C. 1 year ago on Google
    Absolute shout out to Harley on helping me get the bike I wanted and also at the same time needed. I will 100% always recommend Harley not only because he helped me get my bike , but invests his own time to see the stock and let’s you know. And Rob at service as well as everyone in the store is helpful an welcoming to the store to see what suits your needs! Just absolute class of a store/family!


Call (626) 974-6600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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