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Frequently mentioned in reviews: hotel (22) room (11) good (10) staff (6) stay (6)
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  • 1/5 solo p. 4 years ago on Google
    Bad hotel ever i seen in my life because my wife and i went to ember hotel and the day we walk in ,we were not welcome they looking at us so badly and my wife is a black women i can see they don't like her. The was only 2 person was nice, the one that takes your bag to room and orther one work overnight and also the food is not good. I eat there i was sick for one week and i was in the hospital for the hold week. Please if you want to have a good vacation don't go to Amber
    2 people found this review helpful 👍

  • 5/5 Hosam S. 1 year ago on Google
    Customer service is very good 😊, nice place, good price, breakfast menu is great 👍, fully recommend, just for your information, you may have a noisy nights 😁 AirPods may help 😅 with love ❤️ I really love Baku 🥰
    2 people found this review helpful 👍

  • 1/5 Ritesh P. 5 years ago on Google
    Located a 10-min drive away from the Old Town area. Rooms were not maintained well - we had curtains which were falling off from one side, a shower-head which didn't work, a loo pipe which was leaking. We reached late at night (around 10pm) and so looking for another hotel at that time wasn't an option. We'd booked a "Double or Twin Room" which was a decent sized room. The bed was twin-beds put together as a double bed - with the mattresses of different heights, so couldn't really be used as a double bed. The hotel had only 1 staff member when we checked-in - and he wasn't trained or equipped to assist us with anything other than check-in. The staff in the morning was more helpful, but we were checking-out then in anycase. Also faced an odd experience when we entered our room after a walkabout in the morning to find our room door open & two men in our room. They explained that they were doing a service check in all rooms on the floor. Odd that the Hotel wouldn't inform us about this and let non-housekeeping staff in like that. Breakfast spread was good. Overall, a 'no' to stay here - there are loads of other options in Baku in the same price range which would offer a better experience.
    1 person found this review helpful 👍

  • 3/5 Juffal M A. 1 year ago on Google
    No parking for hotel. If you are lucky, you will get parking. Room not have electric kettle. But the breakfast provided was good.
    1 person found this review helpful 👍

  • 1/5 Harshal N. 8 months ago on Google
    Worst experience cigarette smell all over the hotel and inside the room. Dirty linens,our check-in time was 2pm we went at 3pm and the room was not ready,we were made to wait 45 mins. Moreover during our 5 days stay we had to call the reception for every small thing like water bottle,soap,towel, empty glass,etc. There was no liquid soap in the bathroom for hand wash(have filmed the video but not able to upload in the review). The mattress with cigarette burns was also not changed during our 5 days stay even after multiple requests (photo uploaded in the review).
    1 person found this review helpful 👍

  • 4/5 Nima J. 1 year ago on Google
    This is nice hotel for f1 baku but abit far from targovi dosntown

  • 5/5 Lora O. 4 years ago on Google
    Absolutely perfect customer service from all the staff of this hotel. We traveled extensively in the Caucasus region and this hotel was literally the only place where we were truly welcomed. Everybody was super polite, the manager was extremely professional. Just because we came with a baby , we got upgraded to their suite, while we have only booked a standard double room. Restaurant was conveniently located underneath the hotel. Food was great. Breakfast was delicious and the variety was huge, so there was something for everyone. This hotel will be the reason for me to visit Baku again. I really started appreciating when people are polite after my Caucasus trip... there were so few places I visited and the staff were polite! I think the highlight of my stay at Amber hotel were the amazing views from our suite - our large balcony had a breathtaking views of Flame Towers and the city. The hygiene in our room was top notch - to be honest, I haven't ever seen so clean hotel room before. Keep up the good job!!!!

  • 4/5 marzieh a. 4 years ago on Google
    Generally , I like staying in this hotel because of the cleanliness and good service. The location of the hotel was convenient for sightseeing. Friendly behavior was another positive factor for this hotel. but With a 7-day stay in the hotel Breakfast did not have acceptable quality...!

  • 1/5 Ibrahim a. 4 years ago on Google
    I have booked 6 nights in this hotel , I had to cancel my trip due some reasons. They had charge me the 6 nights even they didn’t accept to charge 1 night. I had travel to many hotel around the world never seen such not flexible Manager to help so . Not recommended at all .

  • 4/5 Yasir B. 4 years ago on Google
    Amber hotel is over all a nice place to stay in. Staff is really courteous and helpful. It has nearby market, money exchange, restaurants and relaxing places. Nerve the less it provides you value for the money you pay. 👍👍

  • 5/5 jahangir i. 10 years ago on Google
    Nice hotels with moden facility like free internet, , clean and spacious room and around USD $70.00 per day. Located just 5min walk from Nizami Metro station.Its also located in the heart of the citu.Also Morning breakfast was good, , provided by In house Restaurant which has a nice ambience. Helpful hotel staff whom can speak good English, , Russian and local Azeri language.This is one of the best hotel which I manage to find after a racky of 15 hotels.You can ask for further discount if staying for more than 3 days.Welcome to Baku :)


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