Featured Reviews


Frequently mentioned in reviews: hotel (108) room (71) view (39) Baku (32) staff (31) service (30) rooms (28) Fairmont (25) good (25) stay (24)
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  • 5/5 Prannay G. 4 years ago on Google
    Baku's most beautiful building houses Hotel Fairmont. Nice restaurants serving best drinks and food.
    17 people found this review helpful 👍

  • 5/5 Rashid A. 3 months ago on Google • 239 reviews New
    I recently had the pleasure of staying at this hotel, and overall, it was a pleasant experience. The check-in and check-out process was smooth and hassle-free, and the staff warmly welcomed me upon arrival. The breakfast offered at the hotel was decent, although there is room for improvement in terms of variety and quality. One highlight of my stay was the Tea room on the second floor, which left a lasting impression with its elegant ambiance. The room itself was clean and comfortable, and the breathtaking view of the entire city from my window was truly remarkable.
    1 person found this review helpful 👍

  • 5/5 Arup G. 2 months ago on Google • 134 reviews New
    This hotel is located in the heart of city and in most iconic building flame tower. Great rooms, great stay and fantastic view.. this hotel has huge restaurants and their lobby is magnificent.. specially the live piano played.

  • 1/5 Hayley W. 4 years ago on Google
    Stunning hotel with incredible views but the service is shocking. Someone with access to our room (presumably a staff member) stole my bank details and tried to carry out a series of transactions over 4 different cards I had left in the room (luckily my card companies caught it early). When it was reported to the hotel they completely ignored my email. If you stay here ensure ALL your valuables are kept in the safe in the room.
    4 people found this review helpful 👍

  • 5/5 Babar B. 1 year ago on Google
    We are an elderly couple in our early 60s from Pakistan. Our stay is here for 3 nights 13 to 16 Oct, 2022. The most amazing and breath taking experience is the sea view from our room on 17 Floor. The staff was extremely friendly and courteous and kind to upgrade our city view room. The room was exceptionally clean and its provided with a bath tub too. The breakfast was too yummy 😋 with countless food varieties. The supervisor was too keen to serve dedicatedly and truly hospitable person. The swiming pool and spa located on 5th Floor is value addition to the price we paid. The bar on 17th floor is brillant and the view is owesome. The staff is truly friendly. We would highly recommend travelers visiting Baku to stay Fairmont 😀 😊 and make a lifetime experience. Customer experience is what matters and Fairmont hotel made this difference in our lives!!! Well Done Fairmont Hotel. A treat to stay here with you!!! Babar Baig From Karachi Pakistan
    2 people found this review helpful 👍

  • 5/5 Sultan A. 4 years ago on Google
    (Translated by Google) Very classy hotel👍👍👍 (Original) فندق راقي جدا👍👍👍
    1 person found this review helpful 👍

  • 1/5 Maram A. 1 year ago on Google
    We had a very bad experience at this hotel When we arrived to our room it was not clean, and there is brown stain around the bed mattress ! Also to room’s top not clean ! I’m shocked since this is not reflecting a five stars hotel !!! The good thing are: good view, fast check in & check out, and the room size is great
    1 person found this review helpful 👍

  • 3/5 Stijn T. 1 year ago on Google
    Overal it was a once in a life time experience to stay in the Fairmont Flame towers. We enjoyed the atmosphere, stunning view in the bar, excellent staff and spacious room with ultra comfortable beds However the hotel is like some other projects in the city not wel maintained. In the Spa: towels on the beds are being reused for all guest, broken handrail (unsafe), permanent stains on the carpets, mold and rust throughout the Spa. I stayed there for an afternoon and did not see any staff in the pool area to check or do the cleanliness. I’m used to other standards. In the room: permanent stains on seats and desk, limed taps and old light system. in a 5 star hotel I expect not only that the staff is helpful and friendly, but that the quality of the materials and the cleanliness are also in order. sad feelings afterwards, next time I will take another hotel in town.
    1 person found this review helpful 👍

  • 5/5 Adel A. 4 years ago on Google
    (Translated by Google) The Fairmont Baku Hotel, the torch ... was designed in the form of burners or flame the fire .. As the word Azerbaijan means the fire of the abundance of oil, so that there are as burners said to have thousands of years and still luxurious 5-star luxury with stunning views of the Caspian Sea and the crowded streets of cafes and you need Until I booked in advance, I did not find any rooms because the reservation must be early, and the prices are high because of the large demand (Original) فندق فيرمونت باكو الشعله... صمم علي شكل شعلات اولهب النار.. حيث ان كلمة اذربيجان تعني ارص النار لكثرة النفط حتي ان هناك كما يقال شعلات لها الاف السنين ولاتزال مستعلة الفخم من فئة 5 نجوم بإطلالات خلابة على بحر قزوين والشوارع المكتظة بالمقاهي و تحتاج الي حجز مسبق لم اجد اي غرف لان الحجز يجب ان يكون مبكر كما ان الاسعار مرتفعة لكثرة الطلب
    1 person found this review helpful 👍

  • 4/5 A.Sharifov B. 4 years ago on Google
    (Translated by Google) "Great hotel. Beautiful view from the window, a cozy large room with a well-thought-out arrangement of furniture (separate dressing area, desk, armchairs near panoramic windows, sockets near the bed, TV opposite the bed, and not somewhere on the side), king size bed (came up husband with a height of 1.96 m) with a very comfortable mattress.There are also nice bonuses: bottled water with the hotel logo (in the double room there were 4 bottles, seeing that we all had a drink, the next day we put 6 - very nice), capsule coffee machine and teapot glass with there’s a bathroom, which you can make transparent if you wish, a large TV, Russian channels, but the main thing is, of course, the staff, attentive, friendly, always ready to help. They speak Russian, good English. Special thanks for the birthday present (delicious cake) and early check-in! We arrived 3 hours before check-in, checked us in quickly, and while we were preparing the room, we conducted a mini-tour around the hotel. The hotel location is convenient: 5 minutes walk from one of the best observation platforms in Baku, to the Old Town - 20-30 m inut on foot, but back better by taxi, so as not to go uphill, and cheaply and with interesting stories from local residents! In the tower of the hotel there is a cinema, films are shown in Russian. By the way, if you want to visit the Alley of Honor, where, in particular, the graves of Heydar Aliyev and Muslim Magomayev are located, it’s better to go out through the cinema - closer and more comfortable! " (Original) "Отличный отель.красивый вид из окна , уютный большой номер с продуманным расположением мебели (отдельная гардеробная зона, рабочий стол, кресла около панорамных окон, розетки около кровати, телевизор напротив кровати, а не где-нибудь сбоку), королевских размеров постель (подошла мужу с ростом 1,96 м) с очень комфортным матрасом. Также есть приятные бонусы: бутилированная вода с логотипом отеля (в двухместном номере стояли 4 бутылки, увидев, что мы все выпили, на следующий день поставили 6 - очень мило), капсульная кофемашина и чайник, стеклянная стена в ванную комнату, которую при желании можно сделать прозрачной, большой телевизор, есть русские каналы. Но главное - это, конечно, персонал, внимательный, дружелюбный, всегда готовый помочь. На русском говорят, английский хороший. Отдельное спасибо за подарок ко дню рождения (вкусный тортик) и раннее заселение! Мы приехали за 3 часа до заселения, нас быстро зарегистрировали, а пока готовили номер, провели мини-экскурсию по отелю. Местоположение отеля удобное: 5 минут пешком от одной из лучших смотровых площадок Баку, до Старого города - 20-30 минут пешком, но обратно лучше на такси, чтобы не идти в гору, да и дёшево и с интересными рассказами от местных жителей! В башне отеля расположен кинотеатр, показывают фильмы и на русском. Кстати, если хотите посетить Аллею почётного захоронения, где, в частности, находятся могилы Гейдара Алиева и Муслима Магомаева, выходить лучше через кинотеатр - ближе и комфортнее! "
    1 person found this review helpful 👍

  • 5/5 محمد �. 3 years ago on Google
    (Translated by Google) Very beautiful this hotel has spent five days of the best hotels in the world (Original) جميل جدا هذا الفندق امضيت خمسة ايام من افضل الفنادق في العالم
    1 person found this review helpful 👍

  • 1/5 Shahmar B. 3 years ago on Google
    (Translated by Google) The law is the law for everyone (Original) Qanun hamı üçün qanundur
    1 person found this review helpful 👍

  • 5/5 KRISTINA M. 3 years ago on Google
    (Translated by Google) Super 👍🏼 (Original) Супер 👍🏼
    1 person found this review helpful 👍

  • 5/5 Ashok G. 4 years ago on Google
    Brilliant Hotel. I stayed in one of the suites and it was impeccable. The pizzas are really good. Some of the cocktails on the poolside are really good. I loved the unique grand piano in the lobby. One of 3 in the world i was told. The exec lounge on the 18th floor is simply eclectic. Interiors are fab and view is phenonmenal.
    1 person found this review helpful 👍

  • 5/5 Dr.AHMAD A. 4 years ago on Google
    Modern high quality hotel and gentel managers on duty who will accommodate and escorts u very smoothly, has nice spa and a professional massage with khadija, rooms are modern and well furnished, breakfast has great variety and delicious taste options ( british, continental and fruits), room service food was also great, lamb chobs and burgers, swimming pool is perfect also has nice souna and steam rooms.. really was a great option as its close to main attractions in baku, Thank you
    1 person found this review helpful 👍

  • 5/5 Ambzlifestyle 1 year ago on Google
    Stayed at Fairmont Baku Flame Towers during our visit. The room was nice and comfortable and the view from the room was amazing … The best part of hotel stay is the breakfast and i totally enjoyed the variety they had in this hotel (veg and non veg both) ….

  • 5/5 Tamás K. 1 year ago on Google
    Amazing hotel. The room was big with a beautiful view on the Caspian Sea. The facilities are great, gym, spa, the bars all great. The stuff is super helpful as well.

  • 5/5 Hammad Z. 4 months ago on Google
    I have had a very good experience of staying in the hotel. Well, staying here is very peaceful. But there is only one issue that there is no terrace. The rest of the staff and the atmosphere are very good. The views are very good. Thanks to Sabuhi at the reception

  • 5/5 Pavel S. 1 year ago on Google
    Great hotel in the most iconic buildings in Baku. The room was spacious and nice, and the view from the room was amazing (and as a bonus: during the day it was possible to open part of the window and let in fresh air!). Breakfast had a huge amount of options and stellar service. The staff was super nice. The hotel gym is fully equipped (probably the best gym I ever saw in a hotel), and there is a large pool and spa for hotel guests. After you are done with your day, the Bar on the 19th floor is very comfortable. The only tiny minus was a very outdated entertainment system in the room - you can watch one of 6 channels if it works. The panel to connect your own device was broken, TV was locked to an ancient hotel system. Other than that, everything was perfect.

  • 5/5 Naor T. 1 year ago on Google
    absolutely stunning in terms of aesthetics. Well designed hotel. The view from my room was also amazing. I had a clear view of the City, which was truly breathtaking. In terms of service, the hotel staff was friendly and accommodating. However, one area where the hotel fell a bit short was in the breakfast. I would like to see more options and expect the food to be fresh as possible. This was a bit disappointing given the overall high standard of the hotel. The only other downside of the hotel was its location. It was not very well situated, which made it a bit difficult to get around by walk. However, if you don't mind using public transportation, this may not be an issue for you. Overall, while the hotel had some areas for improvement, its beauty and stunning views made up for any shortcomings. If you're looking for a luxurious and aesthetically pleasing place to stay, this hotel is definitely worth considering.

  • 5/5 Talal A. 1 year ago on Google
    Me and my family really enjoyed the stay here. I would definitely come back to the same hotel when I visit baku

  • 5/5 Ekaterina S. 1 year ago on Google
    The hotel is located in one of Flame Towers. Amazing view from the rooms. Great service and attention from the personnel to every tiny detail. Thank you for a wonderful stay, will be happy to visit your location once again!

  • 5/5 s k. 1 year ago on Google
    The hotel is huge and divided into two towers. We were on the club level and had a beautiful suite with great views. The lounge had a wonderful ambience and great choices of items. Having breakfast here was a lovely experience as compared to the crowded restaurant. However nothing much next to the hotel and you need to take a taxi.

  • 5/5 Sharon 1 year ago on Google
    We enjoyed our stay. Very helpful in all ways!! Attached is a view from our room.

  • 5/5 Ahmed M. 1 year ago on Google
    The room is neatly clean with a stunning view weather a city or sea view. Receptionists are very friendly and helpful. Highly recommended whenever you’re thinking of Baku

  • 5/5 Sona A. 4 months ago on Google
    Fairmont was the first hotel option we had during our vocation and I can proudly say that we made an amazing chose! Everything about this hotel is just perfect: it’s service, food, music and especially the rooms! We spent 4 amazing days in that hotel (I can definitely add that i was greeted like a celebrity there!!). This place is also very veryyyy kid-friendly so don’t forget to bring your little sisters, brothers, cousins or even kids to enjoy great, fun time together! Also big shoutout to the receptionists! They were so nice and optimistic!!

  • 5/5 A W (. 1 year ago on Google
    Excellent stay Relaxing mode Fantastic view Enjoyed my stay at Fairmont flame tower Thanks to Gunay for giving us late check out

  • 5/5 Uri ben m. 1 year ago on Google
    very! large and luxurious room. good service. amazing pool and SPA. good price. highly recommended

  • 1/5 Zeeshan S. 1 year ago on Google
    Where is -10 button. Pathetic service no proper room amenities no tea whitener provided sometime they have sometimes they don’t. Poor communication skills of entire staff. I would say it’s 1 star hotel with 5 star label.

  • 5/5 Rasim A. 4 months ago on Google
    Fairmont Spa Baku is an exceptional luxury spa that offers a wide range of treatments and services. The spa facilities are clean, relaxing, and well-maintained, creating an ambiance of tranquility and rejuvenation. The staff is highly knowledgeable, professional, and attentive, ensuring that each guest receives personalized care and attention. The spa menu offers an extensive selection of therapies, including massages, facials, body treatments, and more, all designed to cater to individual needs and preferences. Overall, Fairmont Spa Baku provides a top-notch spa experience that is worth the investment for anyone looking for a truly indulgent and pampering retreat.

  • 1/5 العمري �. 1 year ago on Google
    Hello The prices are incorrect and there is a lot of difference in the hotel’s Google Maps. Please solve this problem and disclose the real prices

  • 5/5 Michelle S. 1 year ago on Google
    Fantastic hotel, great rooms and views and breakfast was very nice!

  • 5/5 Christian H. 4 months ago on Google
    Top-Nodge Hotel. One of the best I ve ever been to. Beautiful and spacious rooms. Awesome Spa with multiple pools and saunas. Furthermore the architecture is stunning and I really liked the view from the bar on the 19th floor. Also the employees are really kind!

  • 5/5 T K. 5 months ago on Google
    Superb service by Nurlan at reception, patiently answering all our queries, providing an upgrade and showing us personally to our room...and what a room! The best sea and cityscape imaginable! Location-wise the hotel is up and away from the thick of it, but the pay off is the quiet, with a 15 mins walk / 5 mins funicular ride back to town. Recommend for a special occasion.

  • 4/5 mendy g. 9 months ago on Google
    Very nice hotel located inside one of the flame towers. The service in the bedrooms were quite good is why I didn’t give it five stars. I asked one day for a bottle of water several times, and only at the third time somebody came to the room to bring it to me. Shower was a little bit broken. Breakfast was really good with a big variety of different food

  • 5/5 John M. 5 months ago on Google
    First of all I can say the view was a-ma-zing😍😍😍😍 Actually I was waiting all Baku area from my room👍🥰 More than that the service is exceptional. The attention that was provided to me starting from my arrival up to my departure made me feel like VIP guest. All of the staff are experienced professionals. Special thanks to Zahra, Haydar and Yunus. Thanks guys for making my trip memorable.🥰🥰🥰

  • 5/5 AlMothanna K. 6 months ago on Google
    I enjoyed my stay at the hotel. The rooms require minor maintenance and it would be perfect. The staff were professional and friendly. The hotel had all the facilities that you need including an ATM and exchange machines. The food was good. The gym was on a small scale compared to the brand.

  • 5/5 Narmin �. 5 months ago on Google
    First of all, I would like to write regarding the hotel’s colleagues, they are very polite and kind. Then the rooms are comfortable, fresh, good interior. All of them make me feel happy during my stay.

  • 5/5 Khanim M. 5 months ago on Google
    I had an exceptional experience at Fairment Hotel! The staff was incredibly welcoming and attentive, making my stay truly enjoyable. The room was comfortable, well-maintained, and had a lovely ambiance. The hotel's amenities exceeded my expectations, and the attention to detail in service made a lasting impression.

  • 2/5 osama a. 8 months ago on Google
    I stayed here for a week the service of the room was very bad and they don’t do anything by there own when you cal them up they take around 25 to 30 min to reach to your room. Breakfast is good but the supervisor looks rude all the time Dinner was just ok one day the dinner was very good made by a Indian cook and the supervisor sabrina was very good all the time. Over all the hotel is ok But the worst is there room service and cleaning. Thanks

  • 5/5 Ankit M. 8 months ago on Google
    It is great property , with amazing asthetics and the staff is really friendly and helpful specially the frontdesk , miss Zahira and Shahryar nurlan who guided us about about things to do in Baku ,really glad to stay here

  • 3/5 Faisal A. 4 months ago on Google
    Rooms are spacious but you struggle to find things such as fridge. No socket near the bed for charging mobiles, no extra toothbrush and razor in bathroom, internet is extreemly bad breakfast variety and quality is worst compared to 5 star hotels in Baku

  • 5/5 Callum B. 8 months ago on Google
    Beautiful hotel in the city center of Baku. Friendly and helpful staff. We were upgraded when we arrived to a sea view room. Thank you to Nurlan for the wonderful upgrade

  • 5/5 Marina A. 7 months ago on Google
    Absolutely outstanding service. I had a night flight and, instead of having me sit and wait for the standard check-in time in the lobby, I was generously given a room early in the morning. Both the lobby and the room are incredible. The menu suits even a vegan (honestly, they cater to everything), and the staff are genuinely caring. I will be making more stops in Baku in the future and Fairmont is now my only choice. I love it.

  • 5/5 JOERG K. 1 year ago on Google
    Very nice hotel, perfect service, amenities and quality. The location is beautiful but public transport not in the vicinity. However, I can only conclude to highly recommend this hotel and thanks to the Fairmont crew for their efforts. Best wishes Joerg.

  • 5/5 Ani A. 4 months ago on Google
    Everything about the hotel was exceptional. It was clean, stylish, with a great view and with excellent service. Food was very delicious and service was attentive and efficient. Especially I 'd like to thank Ms. Mekan for being so friendly, communicating both in English and Russian and of course for the great coffee in SPA.

  • 5/5 Yeager 9 months ago on Google
    Excellent experience. Had a very friendly staff and the view was amazing. The rooms were exceptionally clean and the food was amazing aswell. Equipped with all the best facilities. It's a bit expensive but should be tried if you have the chance. One of the best hotels I've ever been to

  • 5/5 Olga L. 10 months ago on Google
    Fairmont Baku is the place where I wanna come back again and again. I’ve stayed there 3 times and every time had unforgettable experiences. One of the best hotels I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms with amazing view. Exceptional service. The staff at this hotel are all great, especially Shahin Gasanov he goes above and beyond to make your stay comfortable.

  • 3/5 Andrew B. 11 months ago on Google
    The hotel was amazing! We booked our last night in Fairmont Hotel Baku (Flame Towers) after our 2nights in Old City (May 08-09, 2023) as we wanted to have a great time on our last night in famous hotel. Everything went well, they are able to grand our request to upgrade us to seaview room (2313) but the lady who assisted us during check-in was not that nice. We waited for the room to be ready for more than 2hrs after the standard check-in time. She said wait for 10mins for 3x and another 5mins before she gave us our room. When we entered the room, they surprised me with a cake with birthday greetings as I was celebrating my birthday in Baku and fruit basket (thanks to my friend Kim😉). I understand why it took a little longer. Everything went well until the evening came, when we are sleeping we noticed that there was some uncommon sound evrytime the wind is coming but since I was a bit drunk I didn’t mind it until around 4am when I was suddenly woke up because of the lound sound like knocking (banging) in our glass window. I realized that there was a strong wind but it continued for a while and I wasn’t able to go back to my sleep. It was really a very disturbing sound banging every after minute that I couldn’t really go back to my sleep. I went to reception to ask why is ou room has this kind of sound and told them to check if they can transfer us to different room as we haven’t had enough sleep. Luckily they have available room (1112) and let us used that room to continue our sleep (thanks to the duty manager). I hope you will be able to check what was that sound in our room as we worried that the window glass might brake and cause some inconvenience to your next guests. I also called the attention of the reception regarding the rain shower in our room as the water drops was very less and it is very hard to turn on the shower (too thight). They came to check and the rain shower was done but not the other concern. Here comes the breakfast, we were very surprised when we saw the selection of the food. Majority is for indian guests where there was a lot of indian having breakfast. It was not a typical breakfast of Fairmont Hotels as we tried several fairmont hotel international. I was a bit dissapointed as it could be much better to have more selection for non indian guests too. Seems that they are giving more prioroty to the in-house groups. I hope they are fair to all the guests. All in all, our stay was still good as we are able to used the other hotel facilities like indoor swimming pool, jacuzi, sauna & steam rooms and the gym which I never skip when I am staying in fairmont hotels. I can still recommend to stay in Fairmont Hotel Baku (Flame Tower). Thank you for the memorable experience though.

  • 5/5 Hivin M. 4 years ago on Google
    Wow.. It was nice experience.. We had problem in the room in the beginning but thanks to their wonderful management problem, was solved to much better room and facilities.. The hotel restaurant are amazing, hospitality is spectacular.. Special thanks to Mr. Kamil "Manager there" and very special thanks to Ms. Alya at reception in morning shift.. I always believed to experience local hotels in the town I visit but fairmont proofed that international standards can last everywhere all the time..

  • 3/5 Aleman T. 10 months ago on Google
    Good hotel of 5 stars. All is impressive. Security check at entrance is annoying and not welcoming. No car door opening or welcome outside. CheckIn was friendly but reservation was cancelled due to late arrival. Not so good. Room is big with 50 sqm really big. View seaside is astonishing. Room has separate toilette, bathroom with large shower and bathtube and two sinks. Walk-in closet and all you need in amenities. The bed is a bid to hard, Aircondition is not working well, water pressure is very low and it is far too loud in room. Loud music noise is coming I guess from own bar in the high floor. We were in floor 18, bar is in 19th floor. Window blinds don’t work well (too bright). Service at bar in 19th floor is inattentive and slow. Prices are far too high. No turndown service, used amenities were not filled up again, water only.

  • 5/5 Alexander V. 10 months ago on Google
    One of the very best addresses in Baku. Welcoming staff, spacious and spotless rooms, sweeping views, excellent gym, generous buffet breakfast. A 5+ star hotel. Highly recommended.

  • 1/5 Susanna T. 11 months ago on Google
    My partner had a horrendous experience at the hotel spa. Would warn guests to be very careful. Gave the hotel an opportunity to address it and there has been no response or contact. Extremely poor considering it's meant to be 5* hotel providing luxury services.

  • 5/5 Alona A. 1 year ago on Google
    I am extremely happy with this hotel! Very clean, well maintained, amazing service! And what a view!!!! The best part of it all was the manager, Shahin Gasanov!!! His smile and professionalism are priceless!!!! Thank you!!!

  • 1/5 Vusad �. 3 years ago on Google
    (Translated by Google) Ali kandag. It did not help to work then (Original) Ali kandag. O zaman işə kömək etmədi

  • 4/5 زياد بو �. 4 years ago on Google
    (Translated by Google) This hotel is very nice, especially in the heart of the capital. The rooms are very spacious (Original) جميل جداً هذا الفندق وخاصة أنه في قلب العاصمة كما ان الغرف واسعة جداً

  • 5/5 Yasin B. 4 years ago on Google
    Wieeew was amazing !!!!!!!!!!!!!!

  • 4/5 Anna S. 4 years ago on Google
    (Translated by Google) After we left, we took money for using a minibar that we didn’t use After correspondence returned. (Original) Сняли после нашего отьезда деньги за пользование минибаром,которым мы не пользовались После переписки вернули.

  • 5/5 Uroš R. 4 years ago on Google
    All good, excellent deal!

  • 1/5 farid v. 3 years ago on Google
    violated quarantine rules in the pandemic time .

  • 5/5 Daniel W. 3 years ago on Google
    (Translated by Google) Baku's most iconic buildings, Flame Towers (Alov qülleleri). The three towers were completed in 2012 and are 161, 165 and 182 meters high. The towers are shaped like flames and the facades are covered with over 10,000 strong LED lights that illuminate the buildings in the evening and can also show animations. The third and lowest tower houses the five-star Fairmont Hotel Baku. The taxi door was opened by a hotel employee who welcomed me to the Fairmont Hotel. I stepped into the stately lobby and checked in. Even now I felt that I would thrive here! The Fairmont Baku has all the comforts of a luxury hotel. The centrally located hotel has 318 guest rooms, several restaurants, an excellent jazz bar offering live performances, both indoor and outdoor pools, gym and spa. I was assigned room 1704 on the hotel's seventeenth floor. The room was at least as amazing as the view! My modernly decorated 50 square meter room consisted of a large bed (king size), desk, 46 inch TV, coffee machine and panoramic windows that offered an incomparable view of Baku. The toilet and the bathroom consisted of two separate rooms. The bathroom was equipped with both shower and bath as well as exclusive toiletries from Le Habo. (Original) Bakus mest ikoniska byggnader, Flame Towers (Alov qülleleri). De tre tornet stod klara 2012 och är 161, 165 och 182 meter höga. Tornen är formade som eldslågor och fasaderna är täckta av över 10 000 starka LED-lampor som kvällstid lyser upp byggnaderna och även kan visa animationer. Det tredje och lägsta tornet inrymmer det femstjärniga Fairmont Hotel Baku. Taxidörren öppnades av en hotellanställd som välkomnade mig till Fairmont Hotel. Jag klev in i den ståtliga lobbyn och checkade in. Redan nu kände jag att jag skulle stortrivas här! Fairmont Baku har alla bekvämligheter som hör ett lyxhotell till. Det centralt belägna hotellet har 318 gästrum, flera restauranger, en utmärkt jazzbar som erbjuder liveframträdanden, både inomhus- och utomhuspooler, gym och spa. Jag tilldelades rum 1704 på hotellets sjuttonde våning. Rummet var minst lika fantastiskt som utsikten! Mitt modernt inredda 50 kvadratmeter stora rum bestod av en stor säng (king size), skrivbord, 46 tums TV, kaffemaskin och panoramafönster som bjöd på en makalös utsikt över Baku. Toalett och badrummet bestod av två separata rum. Badrummet var utrustat med både dusch och badkar samt exklusiva toalettartiklar från Le Habo.

  • 1/5 Orkhan H. 3 years ago on Google
    (Translated by Google) One should obey the rules of the state! Just a shame! (Original) Man sollte die Regeln des Staates halten! Einfach eine Schande!

  • 5/5 ojokuma7 3 years ago on Google
    (Translated by Google) That Flame Tower hotel. It feels a little far from the city center because it is on a small hill, but since the 18th bus is frequent, it wasn't too inconvenient to use it. Above all, the hotel is luxurious and thanks to the corner room, we enjoyed the hotel stay spaciously. Breakfast was delicious too. (Original) あのフレイムタワーのホテルです。 小高い丘の上にあって少し市街地からは遠く感じますが18番バスが頻繁に往来しているのでそれを使えばそれほど不自由ではありませんでした。 何よりホテルが豪華で、角部屋にしていただいたお陰で広々とホテルステイを楽しませていただきました。 朝食も美味しかったです。

  • 5/5 Atilla A. 3 years ago on Google
    One of the best hotel in Baku the sea view rooms are fantastic. Room quality is quiet high i believe that you will be satisfied

  • 5/5 niew 3 years ago on Google
    (Translated by Google) The hotel building is basically an icon of the city. The hotel itself is great and the biggest advantage is the exceptionally spacious rooms and a very good view of the city. In addition, very friendly service and a great approach to regular customers of the chain - it was possible to check in much earlier, I also got a room with a better view. The hotel is in a slightly worse location than other properties, but in many respects it outweighs other hotels of its class in Baku. (Original) Budynek hotelu jest w zasadzie ikoną miasta. Sam hotel jest świetny, a największym atutem są wyjątkowo przestronne pokoje i bardzo dobry widok na miasto. Ponadto bardzo miła obsługa i super podejście do stałych klientów sieci - możliwe było znacznie wcześniejsze zameldowanie, dostałem też pokój z lepszym widokiem. Hotel znajduje się w nieco gorszej lokalizacji niż inne obiekty, ale w wielu aspektach przeważa nad innymi hotelami tej klasy w Baku.

  • 5/5 vijay srinivas reddy y. 4 years ago on Google
    The wonderful room of all my visits worldwide.

  • 5/5 Offshore E. 3 years ago on Google
    (Translated by Google) beautiful building, polite staff. The Center for International Relations Analysis organizes Armenian language courses. At present, the admission process is underway. The Center for International Relations Analysis organizes Armenian language courses. At present, the admission process is underway. ARB24 has prepared a story about Roza Askerova, one of the graduates of those courses. R.Asgarova attended Armenian language courses for six months and now works as a researcher. He thinks that it is better to get information about the enemy from the original source. Contact us Read us on Telegram. The most important news of Azerbaijan and the world Send us the events you witnessed! Smartphones with ANDROID operating system iOS smartphones ARB24 has prepared a story about Roza Askerova, one of the graduates of those courses. R.Asgarova attended Armenian language courses for six months and now works as a researcher. He thinks that it is better to get information about the enemy from the original source. Contact us Read us on Telegram. The most important news of Azerbaijan and the world Send us the events you witnessed! Smartphones with ANDROID operating system iOS smartphones (Original) beautiful building, polite staff . Beynəlxalq Münasibətlərin Təhlili Mərkəzi erməni dili kursları təşkil edir. Hazırda həmin kurslara qəbul prosesi gedir. Beynəlxalq Münasibətlərin Təhlili Mərkəzi erməni dili kursları təşkil edir. Hazırda həmin kurslara qəbul prosesi gedir. ARB24 həmin kursların məzunlarından biri olan Roza Əsgərova haqqında süjet hazırlayıb. R.Əsgərova altı ay erməni dili kurslarına gedib, hazırda araşdırmaçı kimi çalışır. O, düşmən haqqında məlumatları ilkin mənbədən almağın daha düzgün olduğunu düşünür. Bizimlə əlaqə saxlayın Bizi Telegram-da oxuyun. Azərbaycanın və dünyanın ən vacib xəbərləri Şahidi olduğunuz hadisələri çəkib bizə göndərin! ANDROID əməliyyat sistemli smartfonlar iOS əməliyyat sistemli smartfonlar ARB24 həmin kursların məzunlarından biri olan Roza Əsgərova haqqında süjet hazırlayıb. R.Əsgərova altı ay erməni dili kurslarına gedib, hazırda araşdırmaçı kimi çalışır. O, düşmən haqqında məlumatları ilkin mənbədən almağın daha düzgün olduğunu düşünür. Bizimlə əlaqə saxlayın Bizi Telegram-da oxuyun. Azərbaycanın və dünyanın ən vacib xəbərləri Şahidi olduğunuz hadisələri çəkib bizə göndərin! ANDROID əməliyyat sistemli smartfonlar iOS əməliyyat sistemli smartfonlar

  • 5/5 Haji M. 3 years ago on Google
    best hotel best spa best restaurant

  • 5/5 MURAT A. 3 years ago on Google
    (Translated by Google) A pro place. Dot (Original) Pro bir yer. Nokta

  • 5/5 سعيد �. 3 years ago on Google
    (Translated by Google) Excellent advise to visit (Original) ممتاز انصح بزيارتة

  • 1/5 Ahmad Al Z. 6 years ago on Google
    In this hotel either you sleep on 26 degree temperature or you sleep on 5 degree with an open window and windy sound I feel like punished for being a guest in this state of art rooms because of the climate control which they didn’t fix and asking me to move to at 4:30 AM The breakfast is full of selection although service is bad waiting more then half an hour for my egg taking in consideration that only 3 tables occupied . another room at 4:30 AM , one of the worst experience o have ever had .

  • 5/5 Badia 4 years ago on Google
    Highly recommend staying at The Flame Hotel. Excellent service from the start. We got the Gold room upgrade which I would highly recommend. We did have the city views which gave us spectacular sunsets every evening. The spa is amazing and the food of a very high standard. Thank you Fairmont Flame Hotel for making our first visit to Baku an unforgettable experience.

  • 4/5 Neal T. 3 years ago on Google
    Actually a very nice hotel with good staff, great spa plant and views of Baku. The rooms were also very beautiful and big. But when we were there, there were some delegations from Central Asia, the associated security personnel was very unkind. It was very impractical to come into the building. We had to wait and join a queue with our heavy luggage to come in. After that, a security dropped our camera bag, luckily nothing broken. I hope the hotel will communicate better in the future when they can have such events so you can descide if you want to go or search for another.

  • 5/5 Maria S. 4 years ago on Google
    A really nice hotel. Location is great, because it's really close to city center and old town. It has taxis in front of the hotel at all times, so it is really easy to go anywhere. We had an amazing view from our room, can't get enough of it. ☺️ Super comfortable, clean rooms and good room service. Breakfast is also delicious and has a nice variety of everything. It also has vegan food. Hotel has a nice pool outside and inside, two jacuzzis and saunas. Nice spa for relaxing.

  • 5/5 Ragda S. 4 years ago on Google
    We from hayat regency to fairmount flame tower hotel . Me and my aunt came at saturday night there was person in the reception called umidvar he was so nice and very kind person and so welcoming. So we make the reservation . On sunday we did the check in it was so fast my aunt didnt like the view room he changed it for us. No words can describe the hotel , A very beautiful and unusual hotel, located in the flame towers on a hill with spectacular views of the city and the sea . The most luxurious hotel! The most luxurious design and finishing materials, amazing service and courteous, excellent rooms and clean. New bathroom. You cant compare with any hotels in the world apart from the hotels in vegas . The breakfast was so delecious . The hotel has inside and outside swimming pool . Spa center was The staff in the break fast was so nice especially sabina and murad . And special thanks to shahin for the fast check out .

  • 5/5 Kamran H. 4 years ago on Google
    👍

  • 5/5 Sean Y. 1 year ago on Google
    International standard service and standard. Beautiful view from the rooms and not far from the old town and major sights. The 15 minute or so walk to the centre helps walk off some of the indulgences and you soon get used to it. Alternatively you can use the funicular or take a car. Hotel facilities are first rate including the pool and spa, and the restaurants are great for lunch and breakfast.

  • 5/5 Irit A. 6 years ago on Google
    Wow. Great hotel! Gives this hotel at least 7 stars. Everything is clean and polished, the place is beautiful, innovative design and at a very high level. I loved the spa on the 5th floor with an indoor pool and two large spa pools. Also the dry and wet sauna and all this overlooks the whole view of the Caspian Sea. The staff are extraordinarily courteous. recommended!

  • 5/5 Kharmencita B. 4 years ago on Google
    I give 5 Stars for this Hotel. Although we only experienced the goodness of the staff and the beauty of the hotel views and amenities but also we experienced some discomforts inside the hotel premises. We left the Hotel last January 3, 2020. The goodness based on our experiences in this hotel are the personnel are very friendly in the reception desks and every where they smile when we meet them, the luggage boy was very attentive to ask if we still need some help in some other things. Then when became our room at 3 pm we hurriedly rushed in to relaxed because we were tired from our travel. Another thing that impressed us was bec we were in a hurry to come inside our room we forgot my Winter Coat outside which i hanged in one of the Lobby's corner Couch. It had stayed their surely more than 3 hours already . When i noticed that my cellphone was gone i remembered i placed it in my Winter coat and my Coat is not in the room so i tried to recall that it might be left anywhere in the lobby, so i rushed in going downstairs to the lobby and i luckily found my Coat still hanging in one corner Couch. My husband said: "You see no one is stealing your Coat here. They are honest." Yes that's true because my Cellphone was still in my Winter coat too! Another incident: my husband forget one bag where we sat to drink a cup of coffee in the Balcon Cafe. When i started to pack our Luggage i remembered we have had a paper bag from United Colors of Benetton with two hats inside. When i come back the following day and told the Male personnel about my lost bag he handed it back to me after describing what was in. Therefore, i can say they are honest in this way too. The Beauty we experienced in this Hotel are the Amenities: Our room was 60 sq m big. with wide range of City Center View. I took pictures of the Caspian Sea View i just went to the 28th floor by elevator. The room has everything what a 5 star hotel offers. Everything is in order and clean. They serve 4 bottles of 0,5 l still water every day. We told to the cleaning lady not to clean our room because we wanted our privacy but she still cleaned the room which is positively understandable anyway. Everything that has something to do with mechanisms inside the rooms are functioning well except the WIFI is not stable in providing us internet access. It get lost sometimes that we have to reconnect again and again. Until my husband went with his Laptop in the Lobby to connect it for us. They gave us 24hrs connection. ( OMG why not just giving us the exact Password!!) They said when we come in we are automatically connected. No password needed. Then in the TV not much English and German Channels to see.( Anyway these are only small things to complain about). another negative comment is about the luggage management. They are not well keep in the safe space. They are here and there in the lobby area. The rest are satisfactorily met as expected in a 5 stars hotel. So i planned to visit this Hotel again.

  • 5/5 Mohamed B. 4 years ago on Google
    Great place

  • 3/5 mohamed l. 4 years ago on Google
    Very good location and luxurious rooms, service is not matching the standards specially food

  • 5/5 Nasir I. 4 years ago on Google
    Best hotel in Baku

  • 4/5 Walid 4 years ago on Google
    Good place to stay nearby nizami street and old city

  • 5/5 hilal �. 4 years ago on Google
    (Translated by Google) The magnificent flame towers that have become the symbol of Baku. It is a magnificent hotel with its service and quality. It also offers a very high quality living space in its residences. (Original) Bakü’nün simgesi haline gelen muhteşem alev kuleleri .Hizmeti, kalitesiyle muhteşem bir otel .Aynı Zamanda rezidanslarıda çok kaliteli bir yaşama alanı sunuyor .

  • 5/5 Mohamed H. 4 years ago on Google
    (Translated by Google) Great location, great view, and very friendly staff (food was delicious but needs more variety) (Original) موقع مميز وال view رائع وطاقم العمل ودود جدا (الأكل كان لذيذ ولكن يحتاج الي تنوع أكثر )

  • 5/5 omri e. 1 year ago on Google
    Very nice hotel. The rooms are big and has any thing inside them, the hotel staff is very nice and will help you with any will that you may have. The hotel it locate on top of the city so you have the best view of the city 😃 It a bit far from the center compre to other hotels, but the "Bolt" taxi app is very cheap, so it change nothing. Worte any $$ Special thanks to Elgun

  • 5/5 Rehan Z. 4 years ago on Google
    Perfect!!

  • 5/5 Sultan A. 4 years ago on Google
    (Translated by Google) One of the most beautiful hotels in Baku, but breakfast does not rise to the standard of the hotel (Original) من أجمل فنادق باكو لكن الإفطار لا يرتقى لمستوى الفندق

  • 5/5 AmmAr G. 4 years ago on Google
    (Translated by Google) One of the most beautiful hotels around the world as a design and a comfort (Original) من أجمل الفنادق حول العالم كتصميم وراحة

  • 5/5 v s. 4 years ago on Google
    Best hotel I ever seen Suggestion Water at reception

  • 5/5 Magnate General Trading L. 4 years ago on Google
    Great service by Mr. Turan at Fairmont

  • 5/5 sukanya c. 4 years ago on Google
    Everything fabulous!

  • 5/5 Александр �. 4 years ago on Google
    (Translated by Google) 5 stars in every sense! (Original) 5 Звёзд во всех смыслах!

  • 5/5 Nauman Hussain T. 4 years ago on Google
    Wonderful hotel

  • 5/5 aziz r. 4 years ago on Google
    World finest architecture ever seen. Beautiful hotels with sea view

  • 3/5 CA G. 4 years ago on Google
    Not so great not so bad

  • 5/5 Акмаль �. 3 months ago on Google • 1 review New
    I express my gratitude to the hotel staff. I would like to note that they are very friendly and polite, which creates an atmosphere of a good holiday. Everything is clean and comfortable. We liked everything. The hotel met all expectations. Very clean, comfortable rooms. The photo is completely true. It's nice when people treat their work with dedication and responsibility.


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Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Indoor and outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Hot tub
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✓ Smoke-free

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