Stay Inn Hostel & Hotel Baku image

Stay Inn Hostel & Hotel Baku

Hotel

😠 Awful customer service. Booked a 10 bed dorm room. Because they overbooked they just dragged in another bed and put it in the MIDDLE of the same room. Humiliating. The WiFi sucks too. People often mention hostel, room, staff, friendly, Baku, location, stay,


Address

64 Rashid Behbudov St, Baku, Azerbaijan, Bakı 1000, Azerbaijan

Contact

+994 50 333 18 15

Rating on Google Maps

4.10 (76 reviews)

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Featured Reviews


Frequently mentioned in reviews: hostel (25) room (15) staff (12) friendly (9) Baku (9) location (8) stay (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chris L. 5 years ago on Google
    Awful customer service. Booked a 10 bed dorm room. Because they overbooked they just dragged in another bed and put it in the MIDDLE of the same room. Humiliating. The WiFi sucks too.
    4 people found this review helpful 👍

  • 1/5 Marvin K. 5 years ago on Google
    Worst hostel experience I’ve ever had in my travel life. We booked via Hostelworld a private.. after a 14 hours train ride we just wanted to get the room, take a shower etc.. but: as we arrived, the totally unprofessional “receptionist” and his aggressive friend told us that they don’t accept bookings from Hostelworld, even though they appear in the Hostelworld website. They refused us to give the money back we already paid as deposit and offered us a downgrade to a 10 bed dorm, accompanied by mocking laughter. In a nutshell: sure you are free to book, but don’t expect to get a room or any assistance.
    4 people found this review helpful 👍

  • 2/5 matthew a. 5 years ago on Google
    Chaotically run hostel with poor internet. It seems a common occurrence that they double book here. Staff are friendly enough but not very proactive with helping eg booking taxis. We've heard of better hostels in Baku.
    3 people found this review helpful 👍

  • 1/5 Oliver K. 5 years ago on Google
    totally unprofessional staff. didn't get a room, even after showing the reservation. instead they told me to search for another hostel. worst experience ever. don't go there!
    3 people found this review helpful 👍

  • 1/5 the r. 4 years ago on Google
    One of the worst hostel experiences: It was impossible to sleep, as it is close to a busy street and room had a balcony used until 2am by drunks and ciggy addicts. Dirty, shower was clogged and flooding half bathroom, smelly toilets for 2 days as not cleaned. Unhelpful and rude staff, they are concerned more about having fun and loafing about that manage the Hostel properly. No lockers provided as the were no keys and many fake positive reviews.
    2 people found this review helpful 👍

  • 5/5 Sindy K. 5 years ago on Google
    It is my first experience in hostel and i want to say that it was GREAT! The staff is very friendly and most responsive, ready to help at any second. The rooms are very large and comfortable. The price corresponds to the quality, moreover, for such an acceptable price I do not think that it is possible to find a more comfortable and cozy hostel. Location also incredible, all in 5 minutes of availability: railway station, clubs, restaurants, the old city, the seaside boulevard. I do not understand people who are capricious due to the fact that there is not a separate showers or bath in each room, for that it is a hostel and in the most extreme case, there is one big bathroom and separate shower cabins. Finally, i want to say THANK YOU guys!
    2 people found this review helpful 👍

  • 3/5 Katarina Ogrin S. 4 years ago on Google • 94 reviews
    Cool location, close to the center but there is shared bathroom, all facilities could be much, much cleaner! Staff was very helpful and friendly, all of them. Too bad they don't clean and maintain the place better. Breakfast is included but I did not try it - kitchen seemed too dirty. I liked the couches and pillows in the common area.

  • 1/5 oss o. 5 years ago on Google
    (Translated by Google) He worked greed and never relied on him so much that he wanted to get us out of the place just because we dropped a napkin in a nutshell (Original) عامل طقم جشع و مايعتمد عليه أبدا لدرجة انه أراد ان يخرجنا من المكان فقط لأننا أسقطنا منديل باختصار يدور الزلة
    2 people found this review helpful 👍

  • 5/5 Sveta C. 5 years ago on Google
    (Translated by Google) Great hostel in the city center! All within walking distance! (Original) Отличный хостел в центре города! Все в шаговой доступности!
    1 person found this review helpful 👍

  • 1/5 aseman s. 4 years ago on Google
    normal
    1 person found this review helpful 👍

  • 2/5 Isaac S. 5 years ago on Google
    Not satisfied at all, can't prove
    1 person found this review helpful 👍

  • 5/5 MUHAMMAD YASIR ALI B. 4 years ago on Google
    Nicely place in baku
    1 person found this review helpful 👍

  • 1/5 TRAVELING B. 4 years ago on Google
    Very bad experience with them. They took money from me for 3 nights and didn't give me room. After arrival in hotel i paid them in cash to stay one night. Very bad service
    1 person found this review helpful 👍

  • 4/5 Prokopych P. 4 years ago on Google
    (Translated by Google) Nice hostel, but the neighbors can get a little untidy ( (Original) Неплохой хостел, но соседи могут попасться несколько неопрятные(
    1 person found this review helpful 👍

  • 2/5 Weronika K. 4 years ago on Google
    Very loud place, impossible to sleep well. Dirty bathroom. Only two toilets for the whole hostel
    1 person found this review helpful 👍

  • 5/5 mahtab M. 5 years ago on Google
    Great . Especially their staff's
    1 person found this review helpful 👍

  • 1/5 Caba L. 3 years ago on Google
    Squalid and poor value for money
    1 person found this review helpful 👍

  • 5/5 Emmanuel K. 5 years ago on Google
    I will definitely come back to this hostel. Very clean and in an idea location for any walk in Baku. A very charming staff and friendly customers. Highly recommended
    1 person found this review helpful 👍

  • 5/5 John N. 5 years ago on Google
    It was amazing stay in Baku and in this hostel. So comfortable place to stay, helpfull staff, big rooms. I feel myself like at home. Location is also amazing. Next time i will definitely stay here! Thanks a lot guys for such a good experience!
    1 person found this review helpful 👍

  • 5/5 Arjan D. 5 years ago on Google
    On top of the cleanliness and nice rooms already described, these guys go all the way to help you out. We forgot to register in Azerbaijian while we were staying here but when we contacted them after 2 days they still arranged everything for us!

  • 5/5 Jenny T. 5 years ago on Google
    İt was amazing to stay in this hostel. Location, cleanliness, nice atmospere. Staff is also awesome, ready to help in all situation.

  • 5/5 Ivan P. 5 years ago on Google
    (Translated by Google) I liked everything. Everything. The hostel is just wonderful. Just super simple, super convenient. I felt like at home. The staff is wonderful, ready to help in any situation. Separately, I want to note the location. All 5 minutes from the railway station and the old town. Recomend for everybody! (Original) Мне понравилось все. Абсолютно все. Хостел просто замечательной. Просто супер простой, супер удобный. Я чувствовал себя как дома. Персонал замечательный, готовы помочь при любой ситуации. Отдельно хочу отметить расположение. Все в 5 минутной доступности от ж/д вокзала и старого города. Рекомендую всем!

  • 5/5 Porly S. 5 years ago on Google
    Perfect location and friendly staff! Made our stay super easy in baku! Delicious breakfast included in price. Thanks Stay Inn Hostel Baku for such a great service!

  • 5/5 Kadir A. 5 years ago on Google
    (Translated by Google) A place with clean and related employees. (Original) Temiz ve ilgili çalışanları olan bir yer.

  • 5/5 Марат �. 5 years ago on Google
    (Translated by Google) The best hostel, with the highest service !!! (Original) Самый лучший хостел, с высочайшим сервисом!!!

  • 4/5 Sonia H. 5 years ago on Google • 22 reviews
    On arrival I received a full guided tour of the hostel & was introduced to the other hostelers. I was in a mixed shared room. Unfortunately there was only 1 A.C. unit so it was incredibly hot. It offered a smoking balcony so unfortunately the room was very noisy with lots of foot traffic through the room. The hostel was in a great location by the metro. Information given by management on bus & train times & bus numbers was a little stretchy at times & left me scratching my head & then trying to figure it out myself.

  • 5/5 КР R. 5 years ago on Google
    (Translated by Google) Best hostel I've ever visited. Great atmosphere, prices, friendliness of staff (Original) Лучший хостел из всех которые я посещала. Прекрасная атмосфера, цены, дружелюбие персонала

  • 5/5 Aliya E. 5 years ago on Google
    (Translated by Google) Super Hostel (Original) Супер хостел

  • 5/5 Cycle B. 5 years ago on Google
    Lovely place

  • 5/5 Ahmed M. 5 years ago on Google
    Most hotel friendly staff I have seen ever....you feel like u home

  • 4/5 Nazım O. 4 years ago on Google
    (Translated by Google) Beautiful (Original) Güzel

  • 5/5 Sriwan S. 5 years ago on Google
    We were amazed by the room sizes and cleanliness in this hostel. It resembles more a luxury boutique hotel rather than a hostel. The staff members are very friendly and can serve you breakfast almost at any time. Central location and super friendliness makes it the best hostel we have ever stayed.

  • 5/5 Goblin I. 5 years ago on Google
    It was a really comforting stay at the hostel. With everything that you need at few steps. Orxan was a cherry on top. The perfect getaway from home. From cleanliness to comfort. Thank you for your cozy environment. I shall come again if I am in Baku again.

  • 5/5 Sultan P. 6 years ago on Google
    Few days ago I was fortunate enough to visit this beautiful city of Baku. Passing through one of the central streets of the city I came across Stay Inn Baku hostel, decided to go and see the available rooms, I was met by very friendly and hospitable staff who offered a room for two person (budget double room). The price just delighted me, I paid only 30 usd per night in this beautiful room, with cable TV and a chic bed. Cleanliness and order are simply amazing. At the subsequent Baku visit, I will definitely stay in this hostel again

  • 5/5 Rattaya M. 5 years ago on Google
    Absolutely one of the best hotel type hostels I've ever stayed. High level service for a very reasonable price right in the downtown Baku. Rooms are very clean and big. Breakfast was delicious.

  • 5/5 amjadkamal a. 3 years ago on Google
    very nice

  • 3/5 Fatima Z. 4 years ago on Google
    Nice ...basic

  • 5/5 bussiness azerbijan b. 4 years ago on Google
    (Translated by Google) Gooooooood (Original) Gooooooood

  • 5/5 Abid J. 4 years ago on Google
    very good and i enjoyed it

  • 5/5 Anjillathb M. 4 years ago on Google
    Gteat Deal..in Great Hotel...

  • 5/5 Айгерим �. 4 years ago on Google
    Super place

  • 5/5 Khalid R. 4 years ago on Google
    very nice and Good location,,comfortable and nice atmosphere

  • 5/5 Cemalmadina D. 4 years ago on Google
    (Translated by Google) Excellent and friendly people insanlar a ve (Original) Mükemmel ve cana yakın insanlar 😍 😍 😍

  • 5/5 LEZGIN P. 4 years ago on Google
    (Translated by Google) Super location (Original) Супер место

  • 5/5 karim n. 4 years ago on Google
    It's very good hostel

  • 5/5 Елена �. 4 years ago on Google
    (Translated by Google) Pleasant helpful staff. Cozy atmosphere. (Original) Приятный отзывчивый персонал. Уютная обстановка.

  • 5/5 İbrahim O. 4 years ago on Google
    (Translated by Google) a very high quality place (Original) çok kaliteli bir mekan

  • 4/5 Yunita N. 4 years ago on Google
    Nice place and cheap


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