Avenue Hotel Baku by Smart image

Avenue Hotel Baku by Smart

Hotel

🫤 Can you imagine a hotel without coffee in breakfast?!! If not you can see this problem in avenue hotel, I had bad experience in this hotel. Lobby was abandoned with off lights! Everything dead! Room’s equipments defective. All Staffs unknown nothing! His answer for any question was: I don’t know!!... People often mention hotel, staff, good, nice, friendly,


Address

5 Heydar Aliyev Ave, Baku 1000, Azerbaijan

Website

www.avenuehotel.az

Contact

+994 55 370 42 46

Price rating

$43/night

Rating on Google Maps

3.90 (136 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (16) staff (8) good (7) nice (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Ali A. 5 years ago on Google
    Can you imagine a hotel without coffee in breakfast?!! If not you can see this problem in avenue hotel, I had bad experience in this hotel. Lobby was abandoned with off lights! Everything dead! Room’s equipments defective. All Staffs unknown nothing! His answer for any question was: I don’t know!! Hey sir what do you know??? This hotel is Expensive and far from everywhere expect from Heyder aliev center.
    5 people found this review helpful 👍

  • 1/5 Far From Home K. 1 month ago on Google • 33 reviews New
    the good part is the staff who are professional and try to go the extra mile. however, other than that, unfortunately, i had a very poor experience overall. the room was extremely hot, no way to open any window, only has heating, which can be turned off but still very hot. i was SWEATING the whole time! ironically, the shower water only comes cold! (they said need to run the water for 15minutes before it becomes hot? this must be a big waste of water?) the room is big (superior room - they gave a free upgrade) but the carpet seems old. the breakfast is a shame. not generous and little care as to what food they put out. it starts at 730am, we went at 755am and there was hardly any hot food left. makes me wonder if they are serving the little leftovers from days before. there is no way this breakfast is for a 4 stars hotel. location, basically need to go by taxi anywhere, although this is known before booking.
    2 people found this review helpful 👍

  • 5/5 Abdullah A. 1 year ago on Google
    Excellent crew and support. Communication easy and in English. quiet and clean. Nice room view. Thanks Rufat and the rest of the team.
    2 people found this review helpful 👍

  • 2/5 Adel 4 years ago on Google
    The hotel is nice but the service is very bad because the manger aqeel. he make something bad i don’t recommend to visit
    2 people found this review helpful 👍

  • 1/5 Munif A. 4 years ago on Google
    Bad experience, they take money for everything , Agil frist time seems like a nice one but he isn't. الفندق سيء جدا
    1 person found this review helpful 👍

  • 5/5 ANAR H. 4 years ago on Google
    Super hotel ****+ good location. Very clean room.friendly personal thanks Suleyman And Vafa

  • 5/5 Lulu M. 5 years ago on Google
    it was my first stay at Baku. I liked the hotel very much. There is very helpful and friendly staff. excellent service.

  • 5/5 Eternal G. 5 years ago on Google
    Very lovely hotel calm and comfortable, with extremely friendly staff and good territorial placement. Recommended

  • 3/5 Muhammad Usama I. 5 years ago on Google
    Reasonably priced hotel. Rooms are a bit dated but reasonably clean. Staff was very friendly. The lunch buffet was very cheaply priced, although the flavour was bland. Location is Midway between downtown and airport. Nothing too close that you could walk to but easily accessible through transit and taxis.

  • 5/5 Abdulrahman Al S. 1 year ago on Google • 14 reviews
    It's the best hotel ever best service best crew best rooms. They've everything that you look for in any hotel and more also very kind staff and very caring to your needs ❤ 😊 they give very good advices and they all smile 😃 in a sincere way that it makes love them even more. They help you into go to places with amazing prices that are way less than what the average taxis take. In the end I truly recommend this hotel for everyone to book rather than wasting your money in 5 stars hotel that cost you more and charge you for any service you want to do and lastly the lack of care.

  • 5/5 Valy K. 4 years ago on Google
    Good Customer Service and Nice Location

  • 5/5 Shahzaib Q. 5 years ago on Google
    Everything was Good and perfect. Rooms were great, and staff was really really helpful, just one problem is there that thier sockets are different so you cant put your chargers in there but reception is so helpful u can charge your phones there. Just 10 mins drive from town, m definitly visiting there again

  • 4/5 Nauman Sharjeel S. 4 years ago on Google
    Value for money. Not in the city centre. Breakfast taste needs some improvement.

  • 5/5 Waseem H. 1 year ago on Google
    Really nice place to stay there at very best prices Staff is too good and very friendly Breakfast is best I recommended to stay there and enjoy your holidays

  • 5/5 Ibrahim T. 9 months ago on Google
    Beautiful hotel on very nice location Helpful staff 👌

  • 5/5 Muqaddas A. 7 months ago on Google • 14 reviews
    It was a very nice experience with the staff especially the receptionist Mis NIGAR she is very kind and helpful for guests . I really appreciate

  • 4/5 Behzad G. 4 years ago on Google
    A good hotel with nice and friendly staff. But has less facilities than other 4 star hotels. Breakfast is acceptable and somehow good. You can take a cab with 5 menats to get to downtown. Otherwise you can take bus for 0.3 menat to go to downtown for each person.


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