Shah Palace Hotel image

Shah Palace Hotel

Hotel

👍👍 We stayed with family in August 2023, very beautiful hotel, best location, no disturbance of club or any other noise. We recommend for families to stay there. Reception staff we dealt with was Ms. Gunay - very polite and professional staff, she explained us all about the hotel facilities, fast check... People often mention hotel, location, staff, good, room, stay, city, breakfast, Baku, amazing,


Address

47 Kichik Qala, Bakı, Azerbaijan

Website

shahpalacehotel.com

Contact

+994 12 497 04 05

Price rating

$66/night

Rating on Google Maps

4.10 (418 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (29) location (17) staff (13) good (13) room (12) stay (11) city (10) breakfast (10) Baku (9) amazing (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SHAMIM S. 6 months ago on Google • 15 reviews
    We stayed with family in August 2023, very beautiful hotel, best location, no disturbance of club or any other noise. We recommend for families to stay there. Reception staff we dealt with was Ms. Gunay - very polite and professional staff, she explained us all about the hotel facilities, fast check-in was done, she explained about the city tours. We had a tour guide and driver Mr. Ali- he is very happy and helpful personality, up to his understanding he explained us all the tour places, till our last journey was to the Baku Airport entrance up to the luggage belt. Open area is a beautiful under the atrium with AC provided, we used to sit for some hours. Mist Restaurant at the top floor was very good with different varieties of food we had daily breakfast with open view also if you want.
    3 people found this review helpful 👍

  • 5/5 IBRAHEEM MOOSA W. 1 month ago on Google • 116 reviews New
    Beautiful view Very nice place.. we went for stay but it was fully occupied. If you want to stay here you should pre book Not available for last moment bookings... Here you will get the vide of old palace.. beautiful surroundings Nizami street is very happening. Its good for different food options as market n restaurants are near to it..
    1 person found this review helpful 👍

  • 2/5 Hossam A. 1 year ago on Google
    I like the place a lot location is just awesome .. you can feel it that once you go inside the walls will tell you stories amazing portraits around .. but I don’t like service at all specially that they inform us there Turkish bath including but after I booked the room they say sorry is not working. Breakfast was amazing the guys in dining real super friendly instead of that you will enjoy a lot .
    2 people found this review helpful 👍

  • 4/5 Abu K. 4 years ago on Google
    *positives*: The location is perfect The WIFI is ok The staff were great, helpful, nice, they give us an upgrade and they did their best to change our breakfast to "Sahoor" *Negatives*: There was some structures behind my room so there was some noise. There was no enough electrical plugs in the room since I have so many devices and it not near the beds. The spa services close early almost at 2000 The AC is not working and I think it was needed at noon.
    2 people found this review helpful 👍

  • 5/5 SuriFied 10 months ago on Google
    The spectacular and opulent Shah Palace Hotel has opened its doors for tourists in Baku's Old City, the city's historic district. It has a The architecture effectively integrates traditional and regional designs. Natural wood, marble, and stone are used to opulent effect in the hotel's interior design. It make your heart feels like a story from the "One Thousand and One Night" due to the hotel furnishings and amazing lighting. It a clean rooftop restaurant .The Shah Palace Hotel offers first-rate recreational and business amenities. Modern office amenities, internet connectivity, and meeting space are provided for businesspeople. Sauna , Gym and Spa room are top notch
    1 person found this review helpful 👍

  • 4/5 Aqsa shahid Aqsa s. 2 months ago on Google • 12 reviews New
    A really nice hotel located in the old city of baku. The location is amazing. Everything's really near. The rooms are good too. My bathtub had some fault which I told them to repair but they didn't. Apart from this, the service was nice as well. The breakfast is pretty basic. They even ended the buffet and served us on the table due to the less number of people in the hotel.
    1 person found this review helpful 👍

  • 1/5 Wandering R. 5 years ago on Google
    Room smelled like smoke. Shower smells of mold. Bathroom with slight sewage smell. I am allergic to smoke and it triggers asthma. I stayed 3 nights and kept complaining to management and who said they couldn't move me. They had plenty of excuses...either that hotel was full or that every room would smell the same. One manager insisted that there was no smoking anywhere in the hotel. But why are there ashtrays in every room? I was with group of 14 people. Room next door had same complaint. Bottom line is...someone is smoking in this hotel or else they dumped an ashtray into the ventilation. They need to make it non-smoking completely and clean their ventilation and filters. It is not healthy here for anyone.
    1 person found this review helpful 👍

  • 3/5 Mohammed A. 5 years ago on Google
    The rooms are nice and clean, but we had problems with the bathtoom plumbings (we booked two rooms and both had plumbing issues). The room service also needs to be improved. Breakfast is average.
    1 person found this review helpful 👍

  • 5/5 Dunya A. 8 months ago on Google
    very nice location, but most of the rooms with no windows. Air condition is not cooling max 26 we want it lower to 24 ... never work ... limited breakfast options

  • 4/5 Ameer A. 10 months ago on Google
    Not worth it in my opinion. Location is fantastic right next to the double gates. But the rooms are meh and breakfast isn't amazing either.

  • 5/5 SY PATH M. 11 months ago on Google
    · An amazing hotel located inside the old town walls, so you walk out right into the history of Baku. Very beautiful inside, Clean, new bathrooms. Amazing, helpful and attentive staff, who helped us in every little details. Helped us to organize a trip to Naftalan to bath in crude oil, Assisted us with all sorts of advices, gave us tips what to visit. Multilingual all. Would definitely return to that hotel and would recommend to all my friends. My special thanks goes to Head of Front Office Vusal and his colleague Gunay at the reception as well as Aladdin and Mirza at the restaurant. We felt at home in this hotel, its employees made us feel very comfortable. Baku is an amazing metropol with fantastic mix of history and modern, stunning architecture! And the food is just gorgeous! We will be back!

  • 5/5 Samir G. 11 months ago on Google
    Beautiful place. For breakfast you can visit terrace restaurant and enjoy the view of the city

  • 5/5 Ranajit B. 10 months ago on Google
    Excellent location in the walled city. Close to good restaurants, shopping and sightseeing.

  • 5/5 Shahid M. 10 months ago on Google
    Pakistanioo, brothers best place to stay. Convenient reliable and heart warming place & people

  • 4/5 anandita s. 6 months ago on Google
    Beautiful hotel situated in the heart of the old city of Baku. Accessible to most of the tourist places and popular restaurants in old city. 24/7 dine in cafe, Clean, reasonably priced and courteous staff. Fell in love with the hotel and its exotic locale.

  • 4/5 shoaib b. 5 months ago on Google
    Positive: Perfect location, a lot of food options across. The staff was friendly and cooperating. Negative: Basics breakfast, only 02 water bottles per day were allowed any additional will be charged.

  • 1/5 Merr K. 6 months ago on Google
    Staff is very rude especially, unhelpful and very unkind. I had a medical condition and was in severe pain, i shared my medical reports with them aswell, yet the hotel completely refused to understand my situation or assist. They also charged my card and did not inform me. I suffered a great deal because of them. There are many other better options to stay in Baku, please do not go to this hotel !!! They will ruin your trip and unfairly charge you as well. Choose other hotels inside the city. even this hotel breakfast is not good. Rooms smell bad. Carpets dirty. Front desk never answers. I will never advise anyone to stay here.

  • 4/5 Isa Al khamiri (. 1 year ago on Google
    Nice location however the hotel is old needs some maintenance the staff very friendly and helpful

  • 1/5 Dee S. 6 months ago on Google
    Just came to the hotel with the booking through Agoda and Shah Palace Hotel say that there is no booking. Huge scam on whose side??? Me and my husband are left without hotel room with prepaid booking!

  • 5/5 Dunya A. 7 months ago on Google
    Nice hotel Our rooms didn't have any view Breakfast need to be improved

  • 5/5 deepak m. 4 months ago on Google
    good location, located inside old city Baku. near to nizam street.. clean and well maintained hotel

  • 5/5 Shriniwas D. 4 months ago on Google
    Good location, best ambience, big size rooms, best service

  • 5/5 Shikha P. 2 months ago on Google • 12 reviews New
    Amazing place to stay, superior rooms were very spacious and royal. Mist restaurant has a very nice view from rooftop.

  • 4/5 aloobi 1 year ago on Google
    Fantastic location and very helpful staff. The bathroom needs better maintenance though.

  • 4/5 Hamza A. 4 years ago on Google
    A 300 year old building renovated into a decent hotel. The main lobby is a very instrgam worthy place for pictures. Rooms were good and clean.

  • 4/5 Irtiza A. 5 years ago on Google
    Excellent location, good breakfast... spacious and clean room.. only downside was sewage smell in toilet sometimes

  • 5/5 Ruba Tagi-zade (. 4 years ago on Google
    Love this hotel. Great location, amazing design and very clean rooms, very kind staff, delicious breakfast. Highly recommend

  • 4/5 Ali A. 5 years ago on Google
    Very unique place because of the design that you do not see everywhere. it is reasonably clean. It has high value over money.

  • 5/5 Shahzad F. 5 years ago on Google
    Beautiful place and right in the center. Beautiful old town with lots of things to do. Perfect place to stay

  • 5/5 Casey S. 6 years ago on Google
    Really cool historic hotel in a FANTASTIC location! Besides being accused of using the mini bar when we didn't the staff were fantastic and very accommodating. Breakfast was good but not geared towards tourists - they did have an omelette bar but otherwise mainly just different pastries. All up a good stay.

  • 3/5 Johnny S. 1 year ago on Google
    At best I would give it three stars. That is being generous. It's not a four star hotel. Not even close. For the most part it is a beautiful hotel, I'm sure it has a lot of history. It's a little bit run down. It wasn't built to be a hotel. It's a little noisy from other guests. Maybe thin walls? The worst part is the smell. My room smelled really bad. The worst of any placed I ever stayed. It was coming from the bathroom but it made the whole room stink. It was a really strong smell like rotten onions. It was probably some kind of sewage issue.

  • 4/5 Ali D. 1 year ago on Google
    Nice and very antique hotel. There is a bad smell in the bathroom. The walls aren’t very thick. So sometimes you would hear some noises from around yo. But for 125 manat in the old town it is considered good.

  • 4/5 Rohan J. 11 months ago on Google
    This is located inside the Old city and if you are a F1 follower, this place is just a few meters away from the hardest turn in the Baku circuit

  • 5/5 olga s. 1 year ago on Google
    Great value for the price, amazing location rightin the city centre, nice and polite staff

  • 4/5 Nazia I. 1 year ago on Google
    Good place to stay..all worth seeing places are nearby

  • 5/5 rajaish c. 1 year ago on Google
    Its beautiful place that i have seen. Its historical, stat of the art. MashaAllah.

  • 1/5 Simon M. 1 year ago on Google
    Booked the hotel months before F1 weekend. Hotel cancelled my stay when prices started rising. Totally unethical!

  • 3/5 massoud r. 1 year ago on Google
    + location , staff , historical - room small , some stuff very old

  • 5/5 Mansour A. 1 year ago on Google
    Everything was good and service was excellent all staff were lovely especially tamer he was very welcoming and kind.

  • 5/5 Prakhar P. 3 years ago on Google
    Amazing location. At the heart of Icheri Sheher (downtown) in Baku. Breakfast was delicious. Rooms were spacious. Although a bit expensive, but really worth the buck. All attractions in Baku are more or less at a walkable distance. Would definitely recommend staying there if one gets a good deal.


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