West Shine Hotel image

West Shine Hotel

Hotel

😠 This place is really bad the food is not nice the service is bad the internet is weak and bad room services and the people who works there are mean and angry all the time I do not recommend you to go to this hotel and I wish if they can improve and get good workers and nice food People often mention hotel, good, staff, nice, room, rooms, clean, service, Baku, breakfast,


Address

улица Ахмада Раджабли 2/11 дом № 11, Əhməd Rəcəbli, Bakı 1054, Azerbaijan

Website

westshinehotel.com

Contact

+994 12 464 86 17

Price rating

$64/night

Rating on Google Maps

3.90 (245 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (19) good (18) staff (14) nice (12) room (12) rooms (11) clean (10) service (8) Baku (8) breakfast (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Astro 8 months ago on Google
    This place is really bad the food is not nice the service is bad the internet is weak and bad room services and the people who works there are mean and angry all the time I do not recommend you to go to this hotel and I wish if they can improve and get good workers and nice food
    2 people found this review helpful 👍

  • 4/5 Faysal I. 2 months ago on Google • 802 reviews New
    West shine hotel, Baku is a decent 3/4 start hotel near Altus and Atlas hotel. Their rates are also very nominal and affordable. Gym, swimming pool and swana options are available. Very neat and clean rooms. Service level can be improved. Specially the breakfast needs an utmost improvement, service at restaurant level is not as per the standards. But the location of hotel is very good. 5 minutes walk to Bus and 10 minutes walk to Metro Train station.

  • 5/5 Wambua V. 9 months ago on Google
    I was in Baku for vacation and I had my reservation in West Shine Hotel for 7 days. The services were so nice especially the cleanliness nice buffet for breakfast and the ambience is amazing as well. It's a place to spend your vacation for sure.
    1 person found this review helpful 👍

  • 5/5 Ajay J. 10 months ago on Google
    Very well maintained rooms. Awesome breakfast. There are no nearby metro stations. But there are nearby bus stops, where you will get bus to metro.
    1 person found this review helpful 👍

  • 5/5 Murtaza H. 10 months ago on Google
    Nice hotel with great services. 👍🏻 but little away from city center. Breakfast was awesome.
    1 person found this review helpful 👍

  • 1/5 Awais F. 1 year ago on Google
    Very nice hotel. Good experience
    1 person found this review helpful 👍

  • 5/5 Harold P. 11 months ago on Google
    Very nice hotel. Great and very accomodating staff. Breakfast are superb with a lot of choices.
    1 person found this review helpful 👍

  • 4/5 Shadakshari S. 5 years ago on Google
    I stayed here for 5 nights in October, well Hotel is good. Property is new and staffs are friendly. It’s little far from city Center. Since we travel a lot near old city we have to travel at least 20 mins from this hotel, but that not a big issue. Vehicle traffic is smooth in Baku. Happy thing is that there is a famous pub near this hotel. Breakfast is boring.
    1 person found this review helpful 👍

  • 4/5 Karthik B. 6 months ago on Google • 82 reviews
    A good 4star hotel in Baku. Its almost 4-5kms away from Nizami Street. You can get online taxis like Uber or Bolt from the g Hotel to Nizami street for around 2 to 4manat. Hotel has a very good parking area. Rooms are very clean & well maintained. Staff are nice but not that great. They are not very friendly but they get the job done for you. Breakfast will be complimentary and the menu is very short by the way. You get mostly continental food only.

  • 4/5 Mohamed R. 2 months ago on Google • 31 reviews New
    Location is very convenient. Lot of nearby restaurants and supermarkets. Very clean and tidy. Front staff are very friendly and welcoming. Breakfast is not up to the mark but otherwise great. The rooms are not sound proof. This is something the management need to look seriously

  • 5/5 Diya P. 6 months ago on Google • 26 reviews
    Westshine Hotel in Baku exceeded my expectations with impeccably clean rooms. It's a testament to their commitment to guest comfort and satisfaction. A commendable choice for a hassle-free stay.The inclusion of breakfast at such an affordable rate adds great value to the stay. It's a budget-friendly option that doesn't compromise on quality.

  • 3/5 Han H. 6 months ago on Google • 3 reviews
    The lights in the room are not working well. The toilets door can't close well. And the heater is not working. The bath towels are very very old. They mentioned bath robe in their website but not there. In bathroom we can find bathing gel, shampoo, soap, bathing towel per head, dryer. And in the room there is 1 mini fridge, kettle, mineral water, sugar, tea and coffee, cup and glass, lamps, chair, tv, walldrob, bed. Most of the staff doesn't know English. *Never visit their website to know about the hotel *They haven't done any maintenance before the guests arrive The room cleaner is nice. She cleans the room very well. The breakfast is so good. Their service is very poor

  • 3/5 Ammar N. 7 months ago on Google • 3 reviews
    The rooms are good and clean. However, there were some lights that needed replacement. And I observed this in multiple rooms. I could hear noises in the room from the street nearby. The curtains in some rooms were not blocking the sunlight enough since they were very thin.

  • 4/5 Zain A. 6 months ago on Google
    A decent choice for staying at affordable rates in the city. The building is located at an ideal location, near to airport, city centre and important shopping locations. The rooms, staff and overall vicinity is clean and well maintained. The only issue I had in my 4-day stay for breakfast buffet. Food is always served late, you have to run after staff to ask for stuff that’s missing plus the slow customer service.

  • 5/5 Dennis M. 11 months ago on Google
    Everything was great and awesome. The food, service and the staffs were really approachable.

  • 5/5 Samiran R. 6 months ago on Google
    The staffs were very polite and cooperating. The room was spacious and clean. It was a nice experience there.

  • 4/5 Dilani G. 1 year ago on Google
    Service was good. Not very much crowded. Clean rooms. Food was delicious. But not too many verities. The staff is so professional and so friendly.

  • 5/5 Ainur M. 5 years ago on Google
    Very good hotel! It worth the price! We enjoyed our staying there) location is so-so, but had a car - so there was no problem for us to explore city.

  • 5/5 Xanlar Z. 1 year ago on Google
    İ like your hotel,everything is perfect.Good staff,positive persons.İ will advice my all friends the your hotel

  • 3/5 Shailendra M. 1 year ago on Google
    Less than three star facilities as standard of Indian star hotels.Room maintenance was poor. Bath area have no glass door, so water was splashing in whole room.Room are small. Lobby area is good. Vegetarian have hardly any choice for food.

  • 5/5 Bhawna K. 1 year ago on Google
    I stayed in 3 hotels in Baku , out of them west shine was the best. Clean rooms , good room service, welcoming staff. Not to be missed, want to say special thanks to Mr. Rizvan, as he helped a lot in last minute reservations. Breakfast was good ( traditional ) with options of international breakfast.

  • 5/5 Al Qurban Technical Services L. 1 year ago on Google
    Very good hotel in baku

  • 5/5 Ofelia A. 1 year ago on Google
    Very clean!!! All staff were very polite and nice

  • 5/5 Arzu A. 1 year ago on Google
    Wonderful place, stuff perfect especialy front desk manager very good and kind man. Location very good near metro and so much bus station. Never mind transport because uber and bolt so chip in the Baku. Hotel so silent. Very Rolay place

  • 4/5 Zak T. 1 year ago on Google
    Great peaceful hotel with nice spacious rooms. Staff is very friendly and best part is they can speak english. I believe this is the best hotel considering their price.

  • 3/5 Sahil C. 1 year ago on Google
    Well...to be frank, room had a damp smell. One or two breakfast options for the people like us (Indian subcontinent). The staff doesn't understands english, so that's also a task. I asked the reception for a couple of deliverables which were not done. My friend had a migrane so we called the ambulance, which never came and that was shocking, though one of the chef gave him a medicine which helped. I felt they lacked warmth in the hospitality and professionalism. Overall i think, it can also be that the people are like this in there. The place has good potential if managed properly.

  • 4/5 MOHAMED S. 4 years ago on Google
    Good service. Little far from downtown

  • 4/5 Janardhan p. 4 years ago on Google
    very nice...but not mentioned veg or non veg items in food section... it dissappointed to vegetarian people.

  • 1/5 Vijay R. 5 years ago on Google
    We stayed at this place between 11.12.2018 to 15.12.2018. This place seemed a bit over priced. Rooms were ok. Food on offer ok. I have a bitter experience to share. The staff are not customer friendly. At check in they collected our passports stating security reasons, I found it strange, I have travelled to many other countries where this is not the case. On the first day of our stay I went to the wash room to have bath. I tried closing the sliding door that separates the dry and wet areas. It hadn't moved an inch, all the sliding half of the door just collapsed with a loud noise. I informed the reception immediately. They came, checked and cleaned and went away. On the final day, at checkout they charged me 150 manats. I politely tried to explain that it was not my mistake. The staff on duty were not at all willing to understand. They were just adament in collecting the money. It is upto you people, the potential clients, to judge, what they did was justifiable.

  • 1/5 Joseph O. 4 years ago on Google
    The staff behavior was close minded, they take cash and said they don't have POS although they have, and if you ask a smoking room they will give you one for non smokers so you pay a fine of 100 manat. Be careful not to fall into one of their traps to make you pay extra money.

  • 4/5 JAWAD A. 4 years ago on Google
    Good, neat and clean hotel. The location is a bit far from Nizami Square however, it's close to nightlife, Disco's and bars. Anyone who stays here need to take UBER to go to main attractions. UBER is most economical option in Baku. Overall experience was good.

  • 4/5 Zohaib Hassan S. 4 years ago on Google
    Good Hotel, Clean, Tidy and supportive management. Sound Insulation is not good in the building.

  • 2/5 nithin m. 5 months ago on Google • 1 review
    Breakfast buffet did not meet our expectations and customer handling was so bad.Basic necessities where not included in complementary eg:tooth paste,tooth brush.For things we ask they say they are selling to us and we need to pay 5 minat Peaceful place with no rush sounds

  • 5/5 Ilaha B. 3 weeks ago on Google • 1 review New
    Friendly staff, excellent service, delicious food and clean guestroom. Enjoyed my staying.


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