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Hotel

Hotel

😠 Sorry but It is really not a comfortable place. Not Very clean. They hardly speak English. Unorganized and slightly homophobic. I have no idea how this hotel have 4 stars!! If you book it, except to step into a 2 or 3 star hotel!!! People often mention hotel, room, rooms, staff, good, stay, service,


Address

39 Khatai Ave, Baku, Azerbaijan

Contact

+994 12 496 96 01

Price rating

$23/night

Rating on Google Maps

3.10 (245 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (18) room (11) rooms (7) staff (7) good (6) stay (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Chris S. 7 years ago on Google • 67 reviews
    Hotel looks nice on the internet and pictures. But when you enter you begin to realise that this is only from the outside. The personal knows only limited English with 2-3 people having a good level while others lack it fully. The rooms could be nice but the problem is the hygiene. Cleaning personal only cleans some of the toilets, out of the 3 rooms we had 1 had a toilet used before without flushing. Also, showers are old and fossil. As a guest you are only provided with 2 small shower creams, no hair dryer, only one towel etc. Breakfast is included in the price but the buffet is limited and for instance coffee has to be prepared yourself. Water often empty etc. In a nutshell: some rooms are ok and some personal can even be helpful as they are able to understand. But chances are high you will be disappointed. In Western Europe this hotel would probably get 2.5 instead of 4 stars. If you get the chance to stay somewhere else, do so!
    3 people found this review helpful 👍

  • 1/5 kamran b. 4 years ago on Google • 3 reviews
    Sorry but It is really not a comfortable place. Not Very clean. They hardly speak English. Unorganized and slightly homophobic. I have no idea how this hotel have 4 stars!! If you book it, except to step into a 2 or 3 star hotel!!!
    4 people found this review helpful 👍

  • 3/5 manna s. 5 years ago on Google • 109 reviews
    I was here 4 night in this week All reviews are right Good thing: Hotel is old but its clean.staff are great specilay sarah because she solve problems and try to make u happy.pool is good and you have to wear swimcap (man and women) and your own slippers. they have suna too Bad things: They cleaned my room just once .no tooth brush and paste no soup and..(just shampoo) No free water , The worst break fast .you can't beleive ..less than hostels! Some Roms didnt have window Walls are so thin and not quite.. and surprisingly they may rent your reserved room to other!😏 But it was acceptable for us just because of miss sarah! Thanks
    2 people found this review helpful 👍

  • 2/5 Vladimer K. 7 years ago on Google • 40 reviews
    Average hotel, rooms aren't clean enought, view from room ever wotrth then interier. It seems like railway one day staying hotel. Photos from adviser were much better. Maximum 2 stars from my experiance.
    3 people found this review helpful 👍

  • 3/5 Pir Faraz Ali (. 5 years ago on Google • 82 reviews
    We spent three nights in the hotel. The hotel is located a bit further from the Nizami Street and all the hustle bustle places. To get snacks and food you have to walk for 10mins and you'll be able to find some small cafes serving beers and doners. Room service was just okay and house keeping staff wasnt that impressive as well. Plus, the breakfast was disappointing. They should've at least kept omelettes and breads for the foreigners. In short, I won't go there for a stay again.
    2 people found this review helpful 👍

  • 1/5 Mayada R. 5 years ago on Google • 5 reviews
    It doesn't deserve any star. Poor place, poor service, unclean rooms, bathrooms not healthy to be used!!! dirt swimming pool, no breakfast no milk no water NOTHING. Money rate for the room super high, the counter services very poor and most of them sleepy and they are not willing to help. I go down to the counter every time i want to order anything. I don't advise any one to book at this hotel ..
    3 people found this review helpful 👍

  • 1/5 hamna i. 4 years ago on Google
    This can be a two star hotel, but we booked it when we saw it 4 star.
    3 people found this review helpful 👍

  • 5/5 Bahar A. 8 years ago on Google
    Perfect Hotel, staff was very nice and helpful. Facilities are well equiped. Spa center works well.. Thanks to your hospitality.
    2 people found this review helpful 👍

  • 3/5 Kürşad H. 6 years ago on Google • 52 reviews
    Very big and old hotel. The rooms are also big but needs restoration. Cleaning is not the best. Wifi is working. Close to the city center. Breakfast is the worst that i experienced until now.its ok for a quick visit ..
    1 person found this review helpful 👍

  • 5/5 Mithu A. 4 years ago on Google
    one of the best hotel in Baku hotel room are awesome and staff are very Friendly
    1 person found this review helpful 👍

  • 1/5 vita z. 4 years ago on Google
    The service is very bad, we didn't have hot water in the shower.. the water at the toilet didn't get down.. and we told it to the reception but they did nothing. Everything is broken and dirty. We will NEVER go back to this hotel!!!
    1 person found this review helpful 👍

  • 5/5 Azər �. 3 years ago on Google
    This hotel has perfect location, good service, clean rooms and satisfying pool, spa and fitness for everybody

  • 5/5 Bilal K. 5 years ago on Google
    we enjoyed our stay. was for 2 days , staff was good, room was good , very cheap compartively to other hotels close by... close access to city centre and clubs.

  • 5/5 Rahil K. 4 years ago on Google
    Its a great hotel to stay in with good food and service 😊😊

  • 5/5 Hakim E. 4 years ago on Google
    Very Good Hotel, staff, room service, resturant was great

  • 1/5 emil r. 4 years ago on Google • 1 review
    Been in 26.6.19 . The dirtiest and nastiest hotel I've ever been to. They didn't gave me the room that I paid for and refused to refund me. Later on they gave me a dirty nasty room, the sheets were yellow, mold and dirt were everywhere in the room. When we refused to stay in such a nasty room they transferred us to a different hotel that was slightly better but still- NOT WHAT I PAID FOR. Horrible staff, they are thieves. Do your selves a favor and stay away from this hotel. They look nothing like in the pictures
    3 people found this review helpful 👍


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