OLD STONE HOTEL image

OLD STONE HOTEL

Hotel

😠 APPALLING, AWFUL, AVOID!!! I booked a five night stay at Old East Hotel in Baku and was enticed by the good location and price. After arriving there straight from the airport, I was appalled to discover the state of hygiene of the hotel. The rooms were filthy, unkempt and in a very unfit state of... People often mention good, hotel, location,


Address

Old City, 4 cu, Kichik Qala, Baku 1005, Azerbaijan

Contact

+994 50 598 70 70

Price rating

$39/night

Rating on Google Maps

3.70 (84 reviews)

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Featured Reviews


Frequently mentioned in reviews: good (9) hotel (9) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 AJ4724 5 years ago on Google
    APPALLING, AWFUL, AVOID!!! I booked a five night stay at Old East Hotel in Baku and was enticed by the good location and price. After arriving there straight from the airport, I was appalled to discover the state of hygiene of the hotel. The rooms were filthy, unkempt and in a very unfit state of affairs. The carpets were stained, the balcony door did not close properly and there was a large gap beneath the door which creates a significant draught. The bathroom was probably the worst part of the room: (see pictures) there were many cracks in the tiles, the taps were rusted and stained, there was mould growth all across the shower, a shower head clogged with limescale, uncleaned toilets, filthy toilet brush, cracked sinks the list goes on. The hygiene was to a level that could stir up serious health concerns if used. This incident was not isolated, the corridors in the hotel were so small that you are practically sharing rooms with other guests who were unfortunate enough to stay there. Having peeked into other rooms, it seemed that this was a common thread throughout the hotel. Trash bins are left to fester in corridors (pictured) which caused further stenches to linger through this already foul environment. I then went to express my disappointment to the receptionist about the extremely poor state of hygiene of the hotel for her to immediately state that I will be charged the entire duration without even so much an apology or desire to rectify any issues. Her main concern was to communicate to me that I will immediately lose my money and was so nonchalant about the concerns without even the slightest bit of remorse. She then informed us that we will have to collect our own bags (from the top floor/ no lift) if we wanted to leave as there was “no one” to collect it. All throughout, she claimed there was abolsutely no way we will be refunded despite not stayinog a single night. Her entire manner was dismissive. I strongly urge anyone who reads this to AVOID this place, your money is better spent elsewhere in that area where there are plenty of other decent hotels within a few metres from that wretched place
    2 people found this review helpful 👍

  • 5/5 Tauseef A. 5 years ago on Google
    Courteous friendly very cooperative and accommodating staff. Neat clean comfortable rooms with well maintained attached baths. Excellent bed & breakfast to stay, located in the old historical city. Almost everything worth seeing is just a walk away even the metro station is at a minute walk. Breakfast is a buffet every day and the location is outstanding.

  • 4/5 Farish K. 5 years ago on Google
    Very good location in the old city of Baku from where most sightseeing places can be discovered on foot. Also not far from the metro station. Room was spacious, staff was friendly and helpful. The girl at the reception made a call for us and booked a day tour around Baku in which we were interested. Air-conditioning was there which is good to have in summer. Wifi was working fine. Breakfast was ok but not bad. Shower was a little smelly. Overall good experience.

  • 3/5 Matteo B. 4 years ago on Google
    the hotel is a perfect position, just near the icherisher metro station and in the heart of the old city if you are in baku for tourism this is the perfect place to stay. staff is super friendly and cleanliness is good. however, there are some drawbacks such as the bathroom (should be renewed...), there are almost no lights in the room and the chair is too high to be sitted on the table. for the price i paid this was absolutely fine. don't expect too much and be prepared to adapt! :)

  • 5/5 Zafar Y. 5 years ago on Google
    Nice, clean and affordable hotel inside old city. Great location and very welcoming, supportive staff.

  • 5/5 Aizatullah K. 4 years ago on Google
    It is lovely to stay here. People are very cooperative and nice. Do visit Baku...

  • 3/5 Benina B. 5 years ago on Google
    Cheap but nice hotel in old town,including free breakfast.

  • 2/5 farid b. 5 years ago on Google
    Ask the receptionist for your room to be cleaned first and check everything!!! But nice location.

  • 3/5 S _. 1 year ago on Google
    Ok for the price and friendly service. Very good bed and renovated room (though not as nice as in the pictures shown). Only 3 stars instead of 4 as the bathroom was very mouldy and the odor was really bad (you could see the fungi on the bathroom wall and it wasn’t cleaned well)

  • 5/5 abu f. 1 year ago on Google
    A good hotel and a very excellent location. You don't need a taxi to get to Nizami Street or to the sea. They are all very close. You can walk and enjoy the places. I thank Fouad for his kind reception to us.

  • 5/5 deem s. 1 year ago on Google
    Very good 👍 hotel and nice staf also guy in Recepion his name Fuad is good person and help me for anything I will come again


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