Zurich Hotel image

Zurich Hotel

Hotel

Low-key quarters in a laid-back hotel offering a restaurant, a cafe & a fitness center. People often mention room, hotel, good, breakfast, kamar, stay, service, nice, water, mall,


Address

Jl. Jenderal Sudirman No.81, Damai, Kec. Balikpapan Kota, Kota Balikpapan, Kalimantan Timur 76114, Indonesia

Contact

+62 542 760808

Price rating

$28/night

Rating on Google Maps

4.20 (3.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (37) hotel (31) good (19) breakfast (14) kamar (12) stay (11) service (11) nice (10) water (10) mall (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Riri W. 1 year ago on Google โ€ข 332 reviews
    Overall is good hotel. I stay just for one night. Only one bad thing, sower in the bathroom was not working. Although they have bathtub there. For breakfast was amazing for standard 3 stars hotels. Hope better in the future.
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Tria A. 1 year ago on Google โ€ข 57 reviews
    Stayed here for a 2-day staycation and Iโ€™d say itโ€™s a nice experience. There was a promotion for Independence Day for about IDR417k/night for Standard Room. Standard room actually equipped with twin bed but we asked to switch it with double one and they said itโ€™s available. When I checked the Guest Book, double bed is actually for Superior room and above, so itโ€™s probably an upgrade. The room is quite spacious though they didnโ€™t cover the floor with rugs. Every bathroom has a bathtub and itโ€™s decent. At first we couldnโ€™t fill in the tub because the drain cap isnโ€™t there but after making a short call the housekeeping promptly bring one to our room. The hot water runs well. We got a view of the road in front of the hotel and the shopping mall nearby, but I suppose some rooms might get a glimpse of the sea behind the said mall. The bed sheets are good and they changed them in on our second day. The AC works well too, but one thing that bothers us the first time we entered the room was the smell of cigarettes. It stinks so much despite the room is no-smoking. We called the housekeeping to spray some air fresheners but it barely helps with the smell. There are mini fridge and safe box in the room. Mini fridge works well though itโ€™s a bit dirty, but the safe box wonโ€™t lock. Itโ€™s no issue for us since we donโ€™t use it. Our reservation came with breakfast package for two. There are rice with its condiments, kinds of bread, small cakes, porridges and soups, fruits and salad, cereals, eggs, and even a station to cook your own instant noodles. For the drinks there are the usual coffee and tea, juice, infused water, and traditional drink but we always run out of the latter in our stay. tl;dr itโ€™s a pleasant stay but some things could be improved, nevertheless itโ€™s worth the price.
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Lesna C. 1 year ago on Google โ€ข 138 reviews
    The city view over the wide window is gorgeous. The room is pretty much old. The bathroom obviously requires repair in the bathtub, water closet, and floor leveling
    1 person found this review helpful ๐Ÿ‘

  • 1/5 peter o. 1 year ago on Google โ€ข 92 reviews
    Just a horrible hotel aircon doesnt work , chair collapsed , no drinking water , fridge doesn't work and generally filthy ...and blood stained bed covers ,basically it has it all . If I could rate it at zero if I could . No better than a dose house for sort term occupancy .
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Oktarian w. 1 year ago on Google
    Decent hotel in the heart of Balikpapan The room is spacious and wide. The service was nice. Food option during breakfast is limited.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jevier Alexsander Weni R. 2 years ago on Google
    Thats a nice hotel. ๐Ÿ˜Ž๐Ÿ”›๐Ÿ”, very recommendedโœŒ
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Arief R. 3 years ago on Google
    (Translated by Google) The very worst hotel I have ever stayed in. I just entered today on 25 December 2020. In the room there were no slippers. Then I asked for sandals, it turned out that I gave them used sandals. Really not really. If not because I paid the company to stay here. set foot in this hotel. just don't want to stay, let alone enter this hotel (Original) Hotel sangat terburuk yg pernah sy inap.baru pertama masuk hari ini tgl 25desember 2020.dikamar tdk ada sandal.lalu sy minta sandal ternyata dikasihnya sandal bekas.benar2 gk banget.kalo bukan krn sy dibayar perusahaan utk nginep sini.gk akan sama sekali sy menginjakkan kaki dihotel ini.nginep aja gk mau apalagi masuk hotel ini
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Ari S. 4 years ago on Google
    Large room, but little bit old. Need more maintenance. Staff are nice. The location near shopping mall
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Aco W. 4 years ago on Google
    Not bad, good service, have a nice bed for sleep
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Apnel P. 7 months ago on Google โ€ข 47 reviews
    Nice place, recomended for holiday or a day stay in Balikpapan. It is close to the airport

  • 5/5 Nur Faiz B. 1 year ago on Google โ€ข 24 reviews
    Spacious room with bathup, but need refreshment for room design. Also on 5th floor disturb by noise from rooftop maintenance. Breakfast is worth it.

  • 5/5 Johanes Bosco H. 2 months ago on Google โ€ข 21 reviews New
    Spacious room, good food, affordable price. Better if they have swimming pool.

  • 5/5 Arizona F. 3 years ago on Google
    (Translated by Google) Ok bngettt (Original) Ok bngettt

  • 5/5 De G. 3 years ago on Google
    (Translated by Google) My subscription hotel since 2008. Good for individuals or colleagues who want to stay overnight. It's just a shame there isn't a swimming pool. (It's not my family's choice if I want to stay but need a swim) The place is neat and to my knowledge all types of rooms have a bath tub in the bathroom. What can't stop thinking is the price of the food, the price is not reasonable in my opinion. How come the prices of the food are street prices, but the taste of the food is still good and quality. In the Pandemic period breakfast was not cool, better order a room without breakfast. But all hotels have a system like that, maybe the Balikpapan city government rules. Hotels with swimming pools that I also subscribe to are like that. Even though the most complete breakfast is there but since the pandemic it hasn't been fun. (Original) Hotel langganan saya sejak tahun 2008. Baik untuk pribadi atau kolega yang ingin menginap. Cuma sayang ga ada kolam renangnya. (Bukan pilihan keluarga saya kalo mau nginap tapi butuh berenang) Tempatnya rapi dan setahu saya semua tipe kamar ada bath tub di kamar mandinya. Yang ga habis pikir cuma harga makanannya, harganya ga wajar menurut saya. Kok bisa harga makanannya harga kaki Lima, tapi rasa makanannya ya tetap enak dan berkualitas. Di masa Pandemi ga asik breakfastnya, mending pesan kamar tanpa breakfast. Tapi semua Hotel sistemnya seperti itu sih, mungkin aturan pemkot Balikpapan ya. Hotel yang ada kolam renangnya yang juga langganan sayapun seperti itu. Padahal breakfast paling terlengkap ada disana tapi sejak pandemi ya tidak mengasikkan.

  • 5/5 Arannu S N. 3 years ago on Google
    (Translated by Google) Fit and really good (Original) Pas dan bagus banget

  • 5/5 Bang Y. 3 years ago on Google
    (Translated by Google) Good clean (Original) Bagus bersih

  • 5/5 Asep S. 3 years ago on Google
    (Translated by Google) Just sten jh (Original) Cuman sten jh

  • 5/5 Yudi K. 3 years ago on Google
    (Translated by Google) Near traditional and modern shopping centers (Original) Dekat pusat perbelanjaan tradisional dan modern

  • 4/5 Fajar H. 3 years ago on Google
    The hotel staff are very communicative, helpfull and having quick response for our needs

  • 2/5 Yanuar P. 3 years ago on Google
    (Translated by Google) Not clean enough (Original) Kurang bersih

  • 5/5 Dedy G. 3 years ago on Google
    (Translated by Google) a quiet resting place, want to go to a nearby mall, breakfast menu according to standards and hotel cleanliness is maintained .. (Original) tempat istirahat yang tenang, mau ke mall dekat, menu sarapan sesuai standar dan kebersihan hotel yg terjaga..

  • 4/5 Riza A. 3 years ago on Google
    (Translated by Google) the room is quite spacious (Original) kamarnya lumayan luas

  • 2/5 adityo p. 3 years ago on Google
    (Translated by Google) Honestly, the food hasn't changed before, it's not good (Original) Jujur, makananya dr dulu ga prnh berubah, gaenak

  • 5/5 Muhammad R. 3 years ago on Google
    (Translated by Google) Pretty Good and Strategic Location (Original) Lumayan Bagus dan Lokasinya Strategis

  • 3/5 fitri r. 3 years ago on Google
    (Translated by Google) Strategic place near e-walk. Rooms are neat and spacious. Fairly clean. Friendly service, good food and drinks. (Original) Tempat strategis dekat e-walk. Kamar rapi dan luas. Lumayan bersih. Pelayanan ramah, makanan dan minuman enak.

  • 4/5 Kevin Jonathan R S. 1 year ago on Google
    overall is a good hotel for stay, good food and bedroom

  • 1/5 Josei T. 2 years ago on Google
    I stayed in for couple of days but had bad experience while staying there, so I wouldn't recommend to staying here during your visit in Balikpapan, Kalimamtan

  • 3/5 Stuart S. 2 years ago on Google
    Spacious room, cozy and comfortable. And the most important thing is that the location is strategic. Near BSB Mall and Airport.

  • 3/5 Ardiansyah S. 5 years ago on Google
    Excellent location of the hotel in the center of city. Good room with old design. The view from the room very excellent since the hotel near to the Balikpapan Super Block and EWalk Mall. There are several problem, first the electricity terminal quite few only 2 (under tv and bathroom), second the TV show only 1 that active, third the magnetic card problem, the card that used to unlock the door and lift always take so much time to plug unplug even if i renew the magnetic card.

  • 2/5 Chandra S. 3 years ago on Google
    From outside very nice but rooms are not maintained. I give for rooms 0star, breakfast is very good but lunch and dinner is 1star

  • 5/5 Michael W. 5 years ago on Google
    Very satisfied with this hotel. The room so comfort. The restourant very tasty too. And there is a crab menu which only IDR 35.000 net ๐Ÿ˜๐Ÿ˜๐Ÿ˜ near the e-walk mall and not to far from plaza balikpapan.

  • 5/5 Augustine Archi M. 1 year ago on Google
    super great service๐Ÿ‘ fast response. The room is clean and comfortable. Super worth the priceโญโญโญโญโญ

  • 5/5 Vina Rental Mobil M. 1 year ago on Google
    Good prices and good services

  • 4/5 Mutia L. 1 year ago on Google
    A nice ballroom to hold a wedding ceremony and reception

  • 5/5 rin l. 1 year ago on Google
    was here for iftar. the food was amazing. credits to the chef. but the mushalla? mmmmm not the most comfy and a bit unfriendly for women.

  • 3/5 Denny D. 1 year ago on Google
    I was attending "Buka Puasa Bersama" In this hotel The food taste is average and the waitress was late to take the dishes

  • 4/5 Justin S. 2 months ago on Google โ€ข 6 reviews New
    Room was ok, only issue was the aircon not being as cold as it should be, the gas probably need to be topped up. The lobby had a comfortable bar/lounge that served beer which was nice.

  • 5/5 Adrian R. 3 years ago on Google
    (Translated by Google) Very good service (Original) Pelayanan sangat baik

  • 3/5 Nizar B. 3 years ago on Google
    (Translated by Google) The breakfast is not enough (Original) Breakfast nya kurang sip

  • 1/5 sigit j. 3 years ago on Google
    (Translated by Google) Stay a week for office affairs, hotels are not recommended, bad service, hot air conditioning, drinking water is provided for the first time in the first 330 ml even, rooms are not cleaned at all, sometimes like black out electricity, catering food has no variation, does not fill in coffee sugar , and have to buy yourself at Indomaret including mineral water. How do you want to compete with other new hotels if your service is like this (Original) Menginap seminggu urusan kantor, hotel not recomended, pelayanan parah, ac panas, air minum disediakan awal pertama masuk doang itupun 330 ml, kamar tidak di bersihkan sma sekali, kadang suka black out listrik, makanan catering tidak ada variasi, tidak isi untuk gula kopinya, dan harus beli sndri di indomaret trmasuk air mineral. Gmna mau maju bersaing dgn hotel bru lainnya klo pelayanan kya gini

  • 3/5 Engkos K. 3 years ago on Google
    (Translated by Google) The service at the restaurant is not satisfied (Original) Pelayanan di restoran nya kurang puas

  • 5/5 Shinta P. 3 years ago on Google
    (Translated by Google) Comfortable hotel near the pentacity (Original) Hotel nyaman dekat pentacity

  • 5/5 Agus h. 3 years ago on Google
    (Translated by Google) Not bad (Original) Lumayan

  • 4/5 Mugi M. 3 years ago on Google
    Hotel bintang 3 yang bersih dan nyaman, kurang cm di mini freezer yg ada di kamar. Mini freezer tsbt tdk di hidupkan, jadi ketika ada tamu dan mau menggunakan mini freezer tsbt tdk ready dan jg berbau kurang enak (Apek).

  • 2/5 Saiful B. 3 years ago on Google
    Kamar tidak dibersihkan.....untuk air mineral tidak ada penambahan tiap pagi

  • 5/5 paman a. 3 years ago on Google
    Suka sama grafity di sebelahnya ;D

  • 5/5 Nugraha S. 3 years ago on Google
    (Translated by Google) Comfortable, clean. Prices are relatively cheap. The check in and check out process is also fast. (Original) Nyaman, bersih. Harga tergolong murah. Proses cek in dan cek out juga cepat.

  • 5/5 Miftahul Huda A. 5 years ago on Google
    Good position, good services. Buat the Pest Control should be update.

  • 5/5 Gabriella Prinesa S. 5 years ago on Google
    Clean and cozy room, breakfast also good. Close to the mall.

  • 4/5 Ivan R. 5 years ago on Google
    The hotel is placed with stategic area. near from airport, it only takes 15 min with ride. Near of the hotel has mall. The hotel is clean eventhough glommy light, but it is fine. The room is celan and wide enough. The bathroom has bathtube. The menu of the breakfast is so-so with pasta served everyday.

  • 3/5 Pram L. 4 years ago on Google
    A hotel located at a strategic place. Comfortable spacy rooms available.

  • 5/5 Gallant E. 4 years ago on Google
    Nice place, nice room, nice service. Recommended for bussines travel

  • 4/5 aditiya 6 years ago on Google
    Nice hotel, room are clean and good, some rooms are smells like sigaretta, breakfast have vary food type, overall are satisfied

  • 4/5 Rini M. 4 years ago on Google
    Love the spacious of their standard room. 24 hours room service. Strategic location and friendly staff.

  • 4/5 areca i. 3 years ago on Google
    (Translated by Google) Plus: The room is spacious Bathrooms are spacious If again, the promo is really cheap There is a bathtub Fast check out / in There is a hand sanitizer at the strategic point Rama staff Fast wifi Clean and warm towels Lots of tv channels AC cold The minus: Hot water sometimes doesn't work My room's water tap is off There was shampoo in my room, but no soap 2 sheets of remaining room tissue The blankets and sheets have stains Long boiling water cattle The mini fridge was dirty and smelly Under the dusty mattress Dusty drawers Several times I stayed here as long as I was provided with a hair dryer, but not now. (Original) Plusnya: Kamarnya luas Kamar mandi luas Kalau lagi promo harga murah banget Ada bathtub Check out/in cepat Tersedia hand sanitizer dititik trategis Staf rama Wifi kencang Handuk bersih dan hangat Banyak saluran tv AC dingin Minusnya: Air panas kadang tidak berfungsi Keran air kamar saya lepas Terdapat sampo di kamar saya, tapi tidak terdapat sabun Tisu kamar sisa 2 lembar Selimut dan sprai terdapat noda Cattle air mendidihnya lama Kulkas mini kotor dan bau Bawah kolong kasur berdebu Laci berdebu Beberapa kali menginap disini seinget saya disediakan hair dryer, tp sekarang tidak.

  • 3/5 delfi s. 3 years ago on Google
    (Translated by Google) Old hotel, not maintained, maintenance is not good, the room is not clean, just entered the room smells of cigarette smoke. Broken / broken shower taps, drinking water heating kettle and glasses look dirty and unfit for use. (Original) Hotel lama, tidak terawat, maintenance kurang baik, kamarnya not clean, baru masuk kamar bau asap rokok. Keran shower patah/rusak, teko pemanas air minum Dan gelas2 tampak Kotor dan tdk layak digunakan.

  • 5/5 Mohamad p. 4 years ago on Google
    What a lovely hotel, lovely city, friendly people, clear sky, summer breeze, hot wind, bright sun

  • 3/5 Muhammad Z. 3 years ago on Google
    (Translated by Google) The cleaning staff is not careful when cleaning the room after checking out, a lot of trash is left from the previous room user, the food is pretty good overall (Original) Petugas kebersihan kurang teliti saat membereskan kamar setelah check out,banyak bekas sampah yang tersisa dari pengguna kamar sebelumnya, overall lumayan lah makanan nya joss

  • 5/5 Eka S. 3 years ago on Google
    (Translated by Google) The rooms are spacious for the price (Original) Kamar2nya luas untuknukuran harganya

  • 4/5 Muchammad Z. 3 years ago on Google
    (Translated by Google) Pretty good, room service alone is just a little slow, maybe because it was crowded at that time until the towels were stuck ... (Original) Lumayan bagus, pelayanan kamar saja hanya sedikit lambat,mungkin karena waktu itu lagi ramai sampai handuk saja keteteran..

  • 3/5 Sabeti Yulis T. 3 years ago on Google
    (Translated by Google) The hall or meeting room is comfortable to use. There is a package for staying overnight at a price of 600k (December 2020). Suggestion: pay more attention to toilet cleanliness. (Original) Aula atau meeting room nyaman digunakan. Untuk menginap sedang ada paket di harga 600k (Desember 2020). Saran : lebih memerhatikan kebersihan toilet.

  • 5/5 Rangga B. 3 years ago on Google
    (Translated by Google) Okay (Original) Okelah

  • 4/5 muh a. 3 years ago on Google
    Clean and cozy, but this hotel's plaza imprees me too dark

  • 5/5 Rita S. 3 years ago on Google
    (Translated by Google) Really great, satisfying, ๐Ÿ‘๐Ÿ‘ (Original) Mantap banget, memuaskan lah, ๐Ÿ‘๐Ÿ‘

  • 5/5 dadan m. 3 years ago on Google
    (Translated by Google) Comfortable hotel, close to e-walk balikpapan ๐Ÿ‘๐Ÿ‘๐Ÿ‘ (Original) Nyaman hotel nya, deket jg ke e-walk balikpapan ๐Ÿ‘๐Ÿ‘๐Ÿ‘

  • 4/5 bambang s. 3 years ago on Google
    (Translated by Google) Pretty steady (Original) Cukup mantap

  • 3/5 ary r. 3 years ago on Google
    (Translated by Google) A resting place to stay in the middle of the city (Original) Tempat istirahat menginap di tengah kota

  • 4/5 yosep r. 3 years ago on Google
    (Translated by Google) Pretty comfortable (Original) Lumayan nyaman

  • 5/5 Ade I. 3 years ago on Google
    (Translated by Google) A comfortable place to stay and near the biggest mall in Balikpapan (Original) Tempat menginap yang nyaman dan dekat mall terbesar di Balikpapan

  • 5/5 Kevin I. 3 years ago on Google
    (Translated by Google) Not as scary as people say, quite comfortable (Original) Tidak seseram yang dikatakan orang, cukup nyaman

  • 4/5 Zulirham M. 3 years ago on Google
    (Translated by Google) Good hotel (Original) Hotel bagus


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