(Translated by Google) If you want to REGISTER for an online consultation, it says you can via WA for those who have complaints of cough, fever and flu. At first I was happy because I felt it was easier.. but it turned out that the response was slow and the answer was "a moment, wait, etc." without a definite explanation. Even though almost 2 hours of waiting. soooo!!! Finally, I decided to come straight away... Until there, the 1st floor registration room was empty and didn't have to wait long, you could REGISTER for an online consultation. God!!! Then what does WA mean???? Please review the program and PIC "REGISTER for online consultation".. (Original) Mau DAFTAR konsultasi online katanya bisa via WA bagi yg punya keluhan batuk, demam dan flu. Awalnya senang karena merasa dimudahkan.. tapi ternyata respon nya lambat dan jawaban nya "sebentar, tunggu, dll" tidak ada penjelasan yg pasti. Padahal hampir 2 jam lebih menunggu. Parahhh!!! Akhirnya saya putuskan datang langsung saja... Sampai sana Ruang pendaftaran lt.1 kosong melompong dan tidak menunggu lama bisa di DAFTAR kan untuk konsultasi online nya. God!!! Terus yg WA itu maksudnya apa???? Mohon di tinjau kembali Program dan PIC "DAFTAR konsultasi online" nya..

The place is now rebuild a brand new cleaner and more professional to provides good services concerning to your health care and check-up. The staffs are nice and friendly especially the women including the doctors ...

(Translated by Google) The front office is bitchy. Making a feverish even worse. Can't it be better? (Original) Front office nya judes. Bikin yang meriang jadi tambah parah. Gak bisa lebih baik ya?

Diperiksa dokter gak sampe 5 menit itupun cuma di tanya² doang, giliran nunggu obat sampe sakaratul maut mungkin baru dikasih. Saran saya kalo kesini bawa tenda mending sambil camping di depan ruko

(Translated by Google) The price of the medicine is very expensive, it is not recommended, if cash is made easier, those who use BPJS are slowed down, even though I came last but got a second turn, even though I saw there were 8 people there, I really chose this clinic. 🤦‍♂️🤦‍♂️ (Original) Harga obatnya mahal bgt, ga recomend deh, kalo yg kontan di permudah, yg pake bpjs diperlambat, saya padahal datang terakhir tapi dapat giliran ke dua, padahal disitu saya lihat ada 8 orang, bener2 pilih kasih ini klinik.a. 🤦‍♂️🤦‍♂️

(Translated by Google) Good and friendly doctor Erica is a doctor about it, fyi telephone Panacea is difficult to contact, it says it's not registered or not registered yet, why is it the admin of the Panacea clinic? Prasan on the phone, you know (Original) Bagus dan ramah dokter Erica dokter thtnya, fyi telpon panacea susah di hubungi, katanya tdk terdaftar atau blm ter registrasi gitu, knp ya bu admin klinik panacea? Prasan dl telp bisa lho

(Translated by Google) Nice place, You can use BPJS. Yesterday I accompanied my husband to have his teeth pulled. 240 thousand hehe Friendly service, no long queues, but the dentist took a long time. I thought it was 19.00 the doctor immediately started practicing, it turned out that at 20.00 it just started hehe.. The waiting place is quite comfortable so it's okay (Original) Tempat nya bagus, Bisa pake BPJS. Kemarin nemenin suami cabut gigi. 240 ribu hehe Pelayanan ramah, ngga antri panjang, tapi kmren dokter gigi nya agak lama sih. Dikira jam 19.00 dokter nya langsung mulai praktek, ternyata jam 20.00 baru mulai hehe.. Tempat nunggu nya lumayan nyaman jdi ngga papa sih

(Translated by Google) The clinic is open 24 hours ... The doctors are kind and beautiful. (Original) Klinik yang buka 24 jam.. Dokternya baik dan cantik-cantik.

(Translated by Google) The service is friendly although a bit slow, but the information conveyed is clear and good. The pharmacy is also complete, the toilet is less likely to smell and look unkempt. Too bad, but the receptionists, doctor's assistants, doctors and pharmacists are all pretty, not bad for eye-washing (Original) Pelayanannya ramah meski agak lambat, tapi informasi di sampaikan jelas dan baik. Apoteknya juga lengkap, yang kurang mungkin toiletnya yang bau dan terlihat tidak terawat. Sayang sekali, tapi resepsionis, asisten dokter, dokter dan apoteker semua cantik2, lumayan lah buat cuci2 mata

(Translated by Google) Evening, whatever I say here is real, I don't care if it's negative or positive, I just finished consulting an ENT specialist in Panacea (my child's hearing problem) from the results of the consultation, I was referred for an Audiometry test tomorrow at Panacea & Bera Test in RSKD, even though on another health site it is written that the Bera test is ready in Panacea, that's why I chose this clinic for a consultation on ENT problems and also if I have to do Audiometry, why do I have to wait tomorrow and have to go back to dr. ENT at night, can the service be short "one stop serice" without having to waste time and energy.... the front office admin is also not professional for insurance matters... Please pay attention in the future 🙏 (Original) Malam, apapun yg saya ungkapan disini adalah real, saya tak peduli mau di negatif atau positif, Saya baru selesai konsultasi dr specialist THT di panacea (masalah pendengaran anak saya) dari hasil konsultasi di rujuk untuk test Audiometry besok hari di panacea & Bera Test di RSKD, padahal di situs kesehatan lain di tulis bahwa Bera test ready di panacea makanya saya memilih klinik ini untuk konsultasi masalah THT dan juga jika harus Audiometry kenapa harus nunggu besok dan harus kembali lagi ke dr. THT di malam hari, bisakah layanan idibuat singkat "one stop serice" Tanpa harus membuang waktu dan tenaga....admin front office juga kurang profesional untuk urusan asuransi... Mohon bisa diperhatikan kedepannya 🙏

(Translated by Google) Hbd 14 panacea, hopefully more advanced in all respects, able to serve the people of balikpapan (Original) Hbd ke 14 panacea, semoga makin maju dalam segala hal, mampu melayani masyarakat balikpapan

(Translated by Google) Electric panel ... easy to reach by children ... (Original) Panel listrik ... mudah dijangkau anak anak...

(Translated by Google) Before I came here, I read netizen reviews, I had doubts about the negative comments, but because it was urgent we came here. Thank God, when I came here, I was served well, before that my husband also made a reservation with the admin and arranged a schedule to meet the ENT doctor to check my child, the ENT doctor was also friendly and actively explained. Pharmacists are friendly too. The environment around the clinic is also good. Overall it's ok in my opinion. Notes: *personal payment because it is urgent (Original) Sebelum kesini saya baca ulasan netizen dulu, sempat ragu sih sama komen negatifnya, tapi karena urgent kami pun kesini. syukurlah pas kesini dilayani dengan baik, sebelumnya suami juga sdh reservasi dulu sama admin dan diatur jadwal ketemu sm dokter tht utk periksa anak saya, dokter tht nya juga ramah dan aktif menjelaskan. Apoteker jg ramah. Lingkungan sekitar klinik jg baik. Overall ok sih menurut saya. Note: *pembayaran pribadi karena urgent

(Translated by Google) My treatment experience at the Panacea Clinic was very satisfying. System queue that is effective, although still modest system via telephone or directly come. Friendly service, friendly doctor. I happened to go to the Dental Clinic, the doctor was professional and kind, the results of the dental fillings were neat to me. I am a well-served BPJS user, although not the health facilities. Thank you 👍 (Original) Pengalaman berobat saya di Klinik Panacea SANGAT MEMUASKAN. Sistem antrinya efektif, walaupun masih sistem sederhana via telpon atau langsung datang. Pelayanan ramah, dokternyapun ramah. Kebetulan saya ke klinik Gigi, dokternya profesional dan baik, hasil tambalan giginya menurut saya rapi. Saya pengguna BPJS dilayani dengan baik, walaupun bukan faskesnya. Terimakasih 👍

(Translated by Google) Please be trained and educated about attitude, yes, there is no friendly reception. I have to wait a long time because my data hasn't been sent up yet, in the end I went to reception again and it was answered, waiting in line, sir, I just wanted to find it, isn't that crazy reception??? Almost 1 hour I waited on Bru after I asked, Bru will be found (Original) Tolong dilatih dan di didik tentang atitude yh, gak ada ramah nya reception nya. Saya harus menunggu lama Krn data saya blm jg di kirim ke atas, akhir nya saya ke reception lg dan di jawab, antri yh pak baru mau dicarikan, apa gak geblek itu reception??? Hampir 1 jam saya nunggu diatas Bru setelah saya tanyakan, Bru akan di Carikan

(Translated by Google) Sorry, I give 2 stars. Because yesterday I was an online consul. My child has a dry cough and flu. The high school doctor was advised to take medicine in the form of powder. And I can't just ask for the syrup. But the doctor said that there is no syrup for dry cough because of BPJS Even though before we asked for the syrup, we always got it. And I also asked the pharmacy when I took the medicine. I explained that the pharmacy also said that you could take the medicine in the form of syrup using the BPJS. And in the end the medicine was not taken because my child couldn't take it. Until I asked if it was a new regulation or something. The doctor offered to give me a prescription to redeem the syrup, but I didn't want it. Because before it was always possible (Original) Maaf ya saya kash bintang 2. Karena tdi saya konsul online.anak saya sakit batuk kering dan flu. Sma dokternya di sarankan mnm obat yg brupa puyer. Dan saya blg mnta yg sirup aja. Tp dokternya blg klo tdk ada obat sirup untuk batuk kering karena BPJS Padahal sblmnya kami mnta yg sirup selalubisa .dan saya pun brtanya pd apoteknya saat ambil obatnya. Saya jelaskan pihak apotek pun bilang bisa obat yg berupa sirup pke bpjs Dan akhrnya obatnya pun tdk terminum karena pait ank saya tdk bisa minumnya..mohon kebijakanya ya.padahal sebelmnya bisa. Smpe saya tanya apakah itu peraturan baru atau apa.dokternya sempat menawarkan di bwtkan resep unyuk nebus obat yg brupa sirup tp ga mau saya. Karena seblmnya selalu bsa

Pelayanannya lama bgt, dokternya dari PKL 19.00 WITA sampai PKL 20.45 tidak kunjung datang. Padahal info dari petugasnya jam pelayanan dokter umum sampai PKL 21.00 WITA. Mohon di perbaiki lagi pelayanannya dan mohon dokternya juga di evaluasi bila perlu di ganti. Soalnya kita mau berobat butuh pelayanan yg cepat.

Dokter umumnya kurang rekomended menurut sy dan keluarga, cmn ditanya2 doank, trs duduknya dijarak trlalu jauh pdhl kn sdh ada penutup kacanya takut bgt sama pasien. Cmn ditanya2 keluhan apa lgsung tulis resep obat tnpa di stetoskop dlu kek minimal.. Klo cmn begitu mah gk prlu dtg ke dokter di halo doc gin bisa..

(Translated by Google) the condition of the clinic has been improved a lot from the comments of the previous comments, quite crowded on weekdays. serving various types of health insurance, there is a canteen on the 3rd floor and also not far from Indomaret. spacious parking lot and full friendly service. (Original) kondisi klinik sudah banyak yg diperbaiki dari komen komen sebelumnya, lumayan ramai saat hari kerja. melayani berbagai macam asuransi kesehatan, tersedia kantin di lantai 3 dan juga tidak jauh dari Indomaret. parkiran luas dan pelayanan full ramah.

(Translated by Google) The receptionist is really rude.. I don't want to run away, so I don't get treatment.. Sick people can be stressed and even worse. (Original) Resepsionis judes jutek bgt.. Rasa pengen kabur aja gak jadi berobat.. Orang sakit bisa stress malah tambah parah.. Ckckckkkk... Apa gak dilatih dididik dulu ya??...

(Translated by Google) Providing the best service for patients (Original) Memberikan pelayanan yg terbaik buat pasien

(Translated by Google) Can help people who are sick (Original) Dapat membantu orang yg sedang sakit

Asli baru kali ini sya kecewa berobat diklinik ini...mau ambil suket sakit aja riwet amat...kmarin sya berobat ditangani salah satu dokter nya dan dikasih nya lah sya suket sakit untuk 1 hari dan Krena dokternya juga yg nyuruh klo mau ambil suket untuk besok nya DTG saja ke klinik lagi...nah hari ini sya DTG dngan dokter yg berbeda GK dikasih nya lah sya suket untuk hari ini..hari ini juga sya pindah faskes.

(Translated by Google) Between wives, anti-cervical cancer injections, there is a promo (Original) Antar istri, suntik anti kanker servik, lagi ada promo

Antri berjam² demi surat sakit, dikasih obat begini yg kalo dibeli sendiri gak sampe 100rb semua nya, malah kena charge 350rb karena pake asuransi. Saran lebih baik bayar perawat minta sks stampel, drpd kena porot terus

(Translated by Google) T4 work (Original) T4 kerja

(Translated by Google) Recipient registration officer is not friendly. (Original) Petugas penerima pendaftaran tidak ramah.

(Translated by Google) Can't confirm dental registration by phone. we are considered late. even though at that time the doctor was late, the set hours of 9 pm were only served by queue number 2 ..... f .... (Original) gak bisa konfirmasi pendaftaran gigi by phone. kita telat dianggap cancel. padahal waktu itu dokternya telat, jam set 9 malam baru dilayani dg antrian no 2..... f....

(Translated by Google) While rating 4 first. The position of the middle of the city is good, the parking area, 24 hours, for BPJS services is quite good ... more enhanced. Going forward Indonesia together with mutual cooperation ... Don't lose to paid services or other private insurance. (Original) Sementara rating 4 dulu. Posisi tengah kota bagus, luas parkiran, 24jam, untuk pelayanan BPJS cukup baik.. lebih ditingkatkan lagi. Maju indonesia sehat bersama saling bekerjasama... Jgn kita kalah dengan pelayanan yg berbayar atau asuransi swasta lainx.

(Translated by Google) Clean tidy friendly, bpjs member allowed. (Original) Bersih rapi ramah, bpjs member allowed.

(Translated by Google) Good service (Original) Pelayanan yg baik

(Translated by Google) Friendly service. Come here regularly to check with the dentist, especially if there are special hours for non-BPJS (Saturday morning at 7), perfect for those who are lazy to queue and are lazy to wait a long time. The location is in a new Balikpapan shophouse shopping complex, so the parking location is extensive. (Original) Pelayanan nya Ramah . Rutin ke sini untuk check ke dokter gigi , apalagi ada jam khusus yang non BPJS ( sabtu pagi jam 7 ) , cocok buat yang males antri dan males nunggu lama. Lokasi yang berada di kompleks pertokoan ruko balikpapan baru , sehingga lokasi parkir luas .

(Translated by Google) One of the clinics that accepts BPJS, is open 24 hours, has a large parking area. Consisting of 3 floors of Full AC, the place is not visible from the highway but easy to find because the sign is quite large. The waiter is friendly enough. There is also a pharmacy so you can immediately redeem drugs from a doctor's prescription. (Original) Salah satu klinik yg menerima BPJS, buka 24 jam, parkirannya luas. Terdiri dari 3 lantai Full AC, tempatnya tidak terlihat dari jalan raya namun gampang ditemui karena plang namanya cukup besar. Pelayananya cukup ramah. Tersedia apoteknya juga jadi bisa langsung menebus obat dari resep dokter.

Good service, accept BPJS, can register online, general practitioner/doctor available 24 hour/ emergency...

anyone have contact number , this phone wasnot answered all the time

(Translated by Google) The doctors are complete and the nurses are very kind (Original) Dokter nya lengkap dan perawatnya baik sekali

Pelayanan 24 jam, ramah, dan cepat, hanya saja tidak ada UGD

Yth.panacea Teruntuk apoteker dan dokter spesialis terkhusus tht. Tlg tingkatkn lg pelayanannya,saya periksa tht 2x tp tdk ada kesembuhan malah makin parah. Katanya cm infeksi dikasih obat tetes yg harganya cm 50rb dipasaran, disana d jual hampir 150. Saat saya pindah periksa k rs pertamina, telinga saya ada kemasukan benda,dikeluarkan alhamdulillah sembuh.. Tp di panacea,udh saya bayar mahal obat dan dokter nya tp tdk ada hasil. Terimakasih pelayanan nya yg buruk.

Menunggu berjam jam hanya untuk administrasi. Tidak habis pikir betapa buruknya pelayanan disini. Orang datang berobat untuk cepat di atasi, namun habis energi dan waktu hanya untuk ADMINISTRASI !!! disaat menunggu administrasi, dokter duduk didalam tanpa ada pasien, ketika ditanya kapan di proses, masih menunggu berkas administrasi dari lantai 1 pak. Hell yeaaaah !!!! Seburuk2nya pelayanan orang sakit adalah tempat ini.

(Translated by Google) from my personal experience, who came for the first time ... the outstanding service of his employees is good to talk to, not cool ... safe, comfortable and fast ... (Original) dari pengalaman saya pribadi yg datang baru pertama kali...pelayanan luar biasa karyawan nya enak bs diajak ngobrol gk cuek...aman nyaman dan cepat...

Buat dokter berjadwal💩,suka betul ngaret hidupnya 👎🏼 Anda tidak cocok sebagai penyelamat pasien ,suka banget mempersulit hidupnya orang banyak, shame on you ☠️ Ngantri 3 jam hanya menunggu dokter unfaedah .

(Translated by Google) Is Tuesday tomorrow, is there a schedule for a child vaccine? thanks (Original) apakah selasa besok, ada jadwal untuk vaksin anak ? trims

(Translated by Google) Good ... (Original) Mantab...

(Translated by Google) I am disappointed and sorry to choose this clinic, the handling of complaints has no solution, the handling of complaints from patients is angry and angry too and does not like not receiving feedback, my friends I do not recommend a general examination here except for the ENT (Original) Saya kecewa dan menyesal memilih klinik ini, penanganan komplain g da solusi, penanganan komplain pasien marah ikut marah juga dan tak seperti tak terima feed back, pkknya saya tidak merekomendasikan pemeriksaan umum di sini kecuali THT nya

(Translated by Google) One of the clinics that provides BPJS Health with good service. (Original) Salah satu klinik yang melyani BPJS Kesehatan dengan pelayanan yang Baik.

(Translated by Google) So far it's good, the facilities are ok. (Original) Sejauh ini bagus, fasilitasnya ok.

(Translated by Google) Satisfying service and strategic location. (Original) Pelayanan memuaskan dan lokasinya strategis.

Not satisfied at all by their service; from false doctor's treatment, rude counter service, and expensive medicines which can only be bought in this clinic. I went to an ENT doctor (THT), and they never told me the real problem of my ear which was infected sooo Bad, first told me that I had earwax problem, and gave me medicines which actually caused bad irritation to my ear, after going back and forth caused by my ear infection, they gave me medication which are not fixing the problems and never really told me what's my infection was so at the end after the 4th time going there and spending soo much money, the doctor told me that the infection was gone. A day after I felt just as painful and ichy as the first day I came to the doctor, so I went to another ENT doctor at kimia farma who told me that I have fungal infection, and the medications I get now are for that specific for fungal infection, with low cost medication. This new doctor was really explaining what causes the infection and let me see what going on inside my ears, for a cheaper cost!!!! So for conclusion, you can see how I was really being scam and used by Panacea clinic and very much not recommended this clinic.

Good service

nice staff and good service

Good

Hanya saran saja, ada baiknya bagian administrasi nya yg harus di perbaiki lagi kedepannya, utk bagian depan pendaftaran mohon karyawan2nya Rama tama, dan muka tidak cemberut, untuk bagian administrasi di atas, mohon kiranya karyawan kalau ngobrol sesama karyawan tdk terlalu nyaring, krn menggangu dan tdk bisa dengar saat nama atau antrian di panggil... Intinya benahi bagian karyawannya....krn dengan pelayanannya yg Rama dan sopan, pastih banyak yg berobat, biar rata2 pake BPJS tapi kan tetap bayar.... Terimakasih hanya masukan buat kedepannya bisa lebih baik lg...