Petstock Bendigo image

Petstock Bendigo

Pet store Pet supply store Aquarium shop Feed store Pet groomer Pet adoption service Pet trainer Pet care service

👍👍 Everytime I go here, all of the staff are so welcoming and friendly. Great products. I take my 2 little girls and the staff are great with showing them the bunnies or having a chat. A special shout out to Lisa who gave us such wonderful customer service today and made our experience so enjoyable and... People often mention staff, service, helpful, Great, great, friendly, fish, good,


Address

106 Hattam St, Golden Gully VIC 3555, Australia

Website

www.petstock.com.au

Contact

+61 3 5442 9200

Rating on Google Maps

4.50 (462 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 4 pm
  • Sunday: 10 am to 4 pm
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (16) service (11) helpful (8) Great (7) great (7) friendly (7) fish (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jess H. 2 years ago on Google
    Great helpful staff, found everything my client needed & was great with the little dog. I also snuck in a little goggley eyed black fish, see if the kids notice an extra addition... 🤩😆
    1 person found this review helpful 👍

  • 5/5 Christopher K. 2 years ago on Google
    Great stock, great staff, whats not to like. Even better location
    1 person found this review helpful 👍

  • 3/5 Robyn H. 1 year ago on Google
    Customer service is not as strong as it used to be. Staff not welcoming and not as knowledgeable as previous staff. Their products are expensive
    1 person found this review helpful 👍

  • 5/5 Leash L. 1 year ago on Google
    Everytime I go here, all of the staff are so welcoming and friendly. Great products. I take my 2 little girls and the staff are great with showing them the bunnies or having a chat. A special shout out to Lisa who gave us such wonderful customer service today and made our experience so enjoyable and fun. We love good old customer service, thats what its all about and it's the reason we keep coming back. Thank you 😊
    1 person found this review helpful 👍

  • 5/5 Jeeves J. 8 months ago on Google • 164 reviews
    I wish I asked for her name, but the lovely girl who took care of me was brilliant and probably be the reason I will keep coming back! I was all over the place nervous and excited about a new puppy that I'm getting, and she was very patient with me, price matched a lot of things and gave me the best deal she could possibly find, showed me a lot of new products, made sure that I haven't not bought anything I needed, gave me a lot of tips. Definitely a far better experience than what I had from another competitor shop. I’ve been having great experiences here ever since!

  • 5/5 Bryan C. 6 months ago on Google • 154 reviews
    I'm very impressed with the store layout, friendly & knowledgeable staff! It has everything you need & is competitively priced which is good to see! Returning to this pet store after many years was a good choice! Well done Petstock Bendigo!

  • 5/5 Isabelle M. 6 months ago on Google • 124 reviews
    Staff so helpful and friendly. Very stocked with everything you could need. Highly recommend the seresto flea collars they are a little expensive but they work the best.

  • 2/5 Charli D. 5 months ago on Google • 92 reviews
    Expensive!!! Disgusting, awful enclosures for the pet birds for sale and reptile enclosures with fake grass. If you can't provide enriching, natural enclosures for the animals you're selling then don't sell them.

  • 5/5 Kim D. 2 years ago on Google • 77 reviews
    I'm coming back - of course. Have very welcoming and knowledgeable customer service people who leave no question unanswered and are very down to earth. Time spent with me wasn't an issue and believe me I had questions becoming a new Pug Mum. From harnesses & feeding, to beds, crates, & puppy school! I got all the info in Bendigo - thank you Ally & Beth. I'll be seeing you with the little one real soon. 😊

  • 5/5 Natasha P. 11 months ago on Google • 59 reviews
    Lovely clean store with a decent variety of live fish and other pet supplies. Prices were good on the fish as well. Had to go looking for staff but once found staff were very helpful. Being new to store, parking was confusing because google maps took me to the back entrance that customers were not allowed to use. But other than that. It was a good store and found some good deals.

  • 5/5 Darren L. 5 months ago on Google • 51 reviews
    Great value for some big bags of dog food.

  • 5/5 Mandy L. 5 months ago on Google • 40 reviews
    Hi five for Catherine! Great customer service. Thank you 😊

  • 5/5 Andrew B. 1 year ago on Google
    I have an aquarium, and I love going there. The staff are always friendly and helpful, and their range is awesome.

  • 4/5 Michele C. 1 year ago on Google
    We went in to look at dog crates / pens that we'd seen online, but they were pretty busy (unexpected on a Wed mid afternoon). None on the shelves and only saw one very small picture of an expensive model at the end of an aisle. We left without finding what we were looking for. Usually staff are available and friendly, as I get our pet food there regularly. Have also bought numerous fish from them over the years.

  • 5/5 Michelle B. 8 months ago on Google • 3 reviews
    Extremely helpful staff member that really took their time with us.

  • 4/5 Gareth G. 1 year ago on Google
    The dog wash tub is inside & out of the weather. There is also plastic aprons so you don't get soaked while bathing your dog.

  • 1/5 Joanne O. 2 years ago on Google
    Had to walk around the pet shop to find staff. After a while found one who was busy talking. Felt like I was interrupting her private conversation. I have been to this tore a few times and the service isn't anything to rave about, at least during the weekday trading times.

  • 5/5 Rhonda R. 4 months ago on Google • 3 reviews
    I visited Petstock Hattam St, Bendigo this afternoon to buy a few supplies. I received just the very best service from Callum and Kelly. Most impressed!! Thank you

  • 3/5 Christine L. 1 year ago on Google
    Great place also for all your pets food and accessories

  • 5/5 Helen C. 1 year ago on Google
    Staff are experienced and extremely helpful, couldn't ask for better service.

  • 4/5 Matthew O. 1 year ago on Google
    Wonderful staff great range of products...

  • 5/5 Jason L. 1 year ago on Google
    Excellent online service and fast delivery. I ordered stress coat and Tetra fish food flakes on their website and they arrived the next day!!

  • 5/5 Deanne H. 1 year ago on Google
    The service here is what keeps me coming back , the lovely girls pricematch for me even though it can be busy & offer to take my purchases to the car for me also , and after 5 surgeries on a broken arm that has been invaluable to me ,service with a smile 😃

  • 3/5 Maureen K. 1 year ago on Google
    A quick visit but noticed there was more staff than customers ....didn't get what I wanted so back to petbarn

  • 5/5 Carolynn J. 1 year ago on Google
    Staff always greet you and are super friendly & helpful.

  • 5/5 J D. 1 year ago on Google
    Guess apart from stuff for wild animals, you get everything here. Saw more birds for sale this time I wnt.

  • 4/5 Pheona J. 1 year ago on Google
    Love these guys always willing to help you out. There great with fish too. Not just cats and dogs. Pretty much every animal

  • 5/5 William G. 1 year ago on Google
    Great range of pet products. Always friendly staff. Using the rewards card does actually help with discounts on future purchases.

  • 5/5 Emmanuel E. 1 year ago on Google
    Went in to get set up for a kitten and the staff were welcoming and very helpful. Left with everything we needed at a great price. 5 stars


Call +61 3 5442 9200 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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