3/5 Lester K. 2 years ago on Google
A
real
disappointment
and
the
service
has
dropped
so
much.
This
is
a
really
nice
pub
situated
in
the
Totteridge
Village.
Beautiful
surroundings
and
scenery.
It
is
also
one
of
those
Mitchell
and
Butler
pubs,
so
don’t
be
surprised
to
find
the
food
and
especially
the
drink
menus
being
the
same.
Reasonable
space
in
the
car
park.
They
even
burn
firewood
logs
in
winter.
Great
atmosphere.
I
must
say
the
food
is
good
but
the
service
is
quite
appalling!
I
went
there
for
Monday
lunch
and
the
restaurant
wasn’t
busy
with
quite
a
few
attending
staff.
I
had
to
wait
ages
to
get
any
attention,
I
even
waved
at
them
and
often
get
ignored.
Finally
when
placing
my
order,
the
waitress
forgot
my
order.
It’s
only
a
drink,
a
starter
and
a
main
course,
hardly
a
challenge.
I
don’t
mind
if
my
order
needs
to
be
repeated
a
couple
of
minutes
later
when
she
entered
my
order
in
her
till,
but
I
don’t
mind
despite
all
the
efforts
my
order
still
turned
out
to
be
wrong.
The
young
waiter
brought
my
food
from
the
kitchen
was
embarrassed
and
he
was
the
only
one
who
was
kind
and
offered
to
change
but
I
never
wanted
to
cause
a
scene
and
I
was
happy
to
accept
the
chips
rather
than
the
salad
I
had
ordered.
What
is
utterly
unforgiving
is
that
I
had
to
asked
a
couple
of
times
for
my
bill
and
the
other
waitress
forgot
my
request
and
ran
around
doing
everything
else
than
giving
me
my
bill.
When
I
finally
reminded
her
of
my
bill,
she
ordered
me
to
come
to
the
till
to
pay.
I
felt
quite
offered
as
the
bills
are
all
brought
and
presented
to
all
other
customers
but
me!
Again,
without
wishing
to
cause
a
scene,
I
obliged
but
I
felt
very
uncomfortable
being
treated
in
such
an
appalling
manner.
It
was
also
my
birthday
which
made
it
a
whole
lot
worse.
They
can’t
survive
long
with
this
kind
of
service
especially
with
the
local
clientele
as
they
won’t
put
up
with
this!
Food
8/10,
service
2/10,
ambience
8/10,
value
for
money
5/10
(mainly
due
to
their
service)
I
won’t
come
back
again
if
this
is
the
way
they
aspire
to
serve
and
it’s
a
real
shame
because
everything
else
is
good!
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