1/5 Alex J. 2 years ago on Google
Overall
an
awful
experience.
My
wife
and
i
arrived
early
for
an
8
pm
dinner
booking,
we
were
shown
through
to
the
bar
to
wait
with
a
drink.
The
barman
was
polite
and
chatty,
drinks
were
a
little
on
the
pricey
side
but
nothing
too
alarming.
After
15
or
so
minutes
the
barman
told
us
to
return
to
the
reception
area
to
wait
for
our
table
but
were
ignored
completely
by
staff
there.
Eventually
we
weโre
ushered
back
to
the
bar
to
wait,
but
not
five
minutes
later
we
were
taken
upstairs
to
our
table.
It
took
about
10
minutes
to
be
given
menus
and
another
10
for
our
order
to
be
taken.
The
table
opposite
were
just
leaving
and
a
member
of
their
party
warned
us
sheโd
been
waiting
almost
an
hour
for
something
to
eat.
After
another
40
minutes
of
waiting
our
food
was
brought
out,
disappointingly
no
starters,
instead
it
was
the
main
course.
We
sent
these
back
and
explained
that
we
hadnโt
yet
had
our
starters.
The
staff
were
frankly
rude,
they
made
no
apology
and
turned
back
to
the
kitchen
without
saying
a
word
to
us,
offering
instead
only
a
bemused
look
and
shrugged
shoulders.
Our
starters
arrived
10
minutes
later
and
were
very
pleasant,
the
dirty
plates
were
cleared
swiftly.
Things
were
looking
up
we
thought..
Our
mains
came
up,
again,
after
little
more
than
five
minutes
and
were
clearly
the
same
we
had
been
served
initially
but
kept
warm.
I
had
fish
and
chips
and
my
wife
had
a
calzone,
hers
was
quite
small
and
burned.
Mine
was
vile,
the
lovely
golden
batter
that
arrived
in
the
first
place
was
now
a
dark
brown
and
dry,
as
was
the
fish.
My
chips
were
over
cooked
and
dry,
the
mushy
peas
had
developed
a
white
film
on
top
from
the
re
warming
and
the
slice
of
lemon
it
was
served
with
was
actually
charred
and
black
along
the
side.
We
sent
this
all
back
as
it
was
virtually
inedible,
but
to
begin
with
no
apologies
were
offered.
Finally
a
manager
came
up,
examined
the
meals
and
argued
the
toss
that
our
food
hadnโt
been
kept
on
a
hotplate.
To
be
honest
the
food
was
disappointing
but
the
service
was
appalling.
We
both
felt
uncomfortable
from
the
outset
and
were
not
made
to
feel
welcome
nor
valued
as
customers.
As
a
final
insult
the
gentโs
toilet
was
disgusting.
This
was
a
pub
Iโd
wanted
to
try
for
a
while,
i
wish
that
I
hadnโt
bothered.
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