1/5 Abhishek G. 9 months ago on Google
This
is
the
most
horrible
airport
that
I
have
ever
used
and
I
shall
never
go
through
it
again.
I
had
an
easyJet
flight,
EJU8686
to
Amsterdam
from
Gatwick
on
28th
June
2023
at
20:05
GMT.
The
flight
was
delayed
by
30
minutes
and
the
gate
was
to
be
displayed
at
19:40
GMT.
A
few
minutes
before
19:40
GMT,
the
airport’s
fire
alarm
went
off
and
everyone
was
told
to
leave
the
building
via
the
emergency
exits.
We
followed
the
instructions
and
left
the
building
and
everyone
assembled
at
the
designated
assembly
point.
After
around
30
minutes,
we
were
allowed
to
proceed
to
the
gates
since
we
had
already
cleared
security
and
were
waiting
in
the
departure
lounge
when
the
alarm
went
off.
We
rushed
to
our
gate
and
boarded
the
flight.
The
fully
boarded
flight
stayed
put
for
1
hour
and
the
captain
initially
told
us
that
they
were
waiting
for
the
airport
to
give
the
go
ahead.
Around
9:30
PM
GMT,
the
captain
said
that
the
airport
security
required
every
passenger
on
every
flight
to
deplane
and
go
through
security
again.
The
excuse
given
was
that
when
people
boarded
the
planes
after
the
fire
alarm,
some
people
had
got
onto
the
wrong
planes.
How
could
this
have
been
possible
when
people
need
to
produce
their
boarding
passes
at
the
departure
gates
before
boarding
the
plane
was
never
explained.
Again
we
followed
the
instructions
and
left
the
plane
and
exited
the
secured
area.
The
situation
then
was
chaotic.
Thousands
of
people
had
randomly
queued
up
to
go
through
security.
It
was
10
PM.
The
normal
staff
had
left
and
there
were
only
a
few
people
to
process
the
security
clearance
of
all
those
people.
5
easyJet
flights
were
cancelled
and
the
affected
passengers
were
asked
to
go
the
check
in
desks
again.
These
announcements
were
not
done
over
the
PAS.
The
only
announcements
made
were
how
Gatwick
regretted
any
inconvenience
that
may
have
been
caused,
even
now
this
pathetic
excuse
of
an
airport
had
doubts
that
this
disaster
was
anything
more
than
a
trifle.
People
were
justifiably
losing
their
patience.
Especially
so
when
Emirates
passengers
to
Dubai
were
fast
tracked
through
security
while
easyJet
passengers
waited
helplessly.
Since
our
boarding
passes
had
already
been
scanned
by
the
automated
gates
at
security,
they
would
not
be
accepted
by
the
scanners
again
and
hence
two
persons
were
manually
verifying
the
passes
of
everyone
in
the
crowd.
By
the
time
I
got
through
the
gate
and
into
the
lines
for
the
actual
security
check
it
was
11:30
pm
GMT.
To
add
insult
to
injury,
I
had
to
go
through
security
again
since
my
laptop
was
inside
my
bag.
I
told
the
security
personnel
that
it
wasn’t
an
issue
when
I
went
through
the
same
security
check
on
28th
evening
but
she
ignored
me.
I
got
onto
the
plane
around
12:15
am
GMT
and
the
flight
finally
took
off
at
1
am
GMT
landing
at
Amsterdam
at
3
am
CET.
Thus
a
flight
which
should
have
arrived
at
Schiphol
at
10
pm
CET
reached
5
hours
late
thanks
to
the
incompetent
nincompoops
who
are
the
staff
of
London
Gatwick
Airport.
I
missed
an
important
appointment,
I
am
going
to
sleep
tonight
hungry,
I
will
have
to
wake
up
in
time
for
a
call
at
9
am
CET
which
means
I
will
barely
get
4
hours
sleep
tonight
but
I
wanted
to
write
this
review
to
document
and
underscore
the
utter
callousness
and
indifference
of
London
Gatwick
Airport
to
the
unfortunate
people
who
have
to
suffer
it’s
abysmal
services.
The
airport
management
didn’t
bother
to
explain
their
decisions
and
actions
to
us.
None
of
the
workers
bothered
to
stay
back
and
keep
a
food
shop
open
where
people
can
get
some
food.
Everything
was
closed.
There
were
toddlers
and
babies
in
that
crowd
who
were
crying
for
food
but
nobody
came
forward
to
help.
Again,
I
can’t
curse
this
airport
enough.
I
have
been
very
civil
and
polite
in
this
review
and
have
not
used
any
swear
words
for
the
humiliation
that
I
went
through.
I
fervently
hope
that
this
useless
cesspool
of
an
airport
is
shut
down
and
people
don’t
have
to
go
through
this
hell
ever
again.
6 people found this review helpful 👍