1/5 H U. 8 months ago on Google
Disappointing
Experience!
I
just
visited
The
Regency,
and
I
must
say,
it
didn't
live
up
to
its
hype.
Let's
dive
into
the
details...
Ambience
(1/5):
The
place
is
loud
like
a
fish
market.
The
large
table
on
12.08.23
next
to
us
had
like
10
people
screaming
at
the
top
of
their
voice.
Even
the
servers
apologized
multiple
times
and
even
the
manager
couldn't
do
anything.
We
asked
to
move
the
table
and
due
to
the
noise
and
the
excuse
given
was
"it's
a
Saturday".
The
food
(2/5):
I
would
I
would
say
is
below
average.
I
was
quite
underwhelmed.
Other
similar
restaurants
such
as
Spice
Rack,
the
Everest
and
Mumbai
Local
has
better
quality
food.
The
only
course
I
liked
was
the
starters
which
included
the
crispy
bhindi,
chilli
paneer
(was
actually
NOT
nice,
had
like
a
sticky
BBQ
sauce),
peri
chips.
The
mains
all
tasted
like
they
had
the
same
gravy
and
for
the
prices,
was
small.
The
server
apologized
for
the
kitchen
being
busy.
The
sevice
(2/5):
As
much
as
the
staff
were
friendly,
I
hate
not
rating
this
good.
All
the
starters
arrived
about
15mins
apart
and
I
asked
for
water
4
times
to
be
told
it's
on
the
way.
I'd
rate
the
server
as
he
did
feel
bad
and
apologized
a
few
times.
He
was
kind
and
I
appreciate
this.
We
ordered
a
lassi
as
per
the
menu
(£3.85ish)
and
were
served
a
pint.
We
didn't
know
this
until
we
were
charged
£15
for
2x
lassi.
This
should
be
checked
with
the
customer
and
not
assumed.
At
this
point
we
just
wanted
to
get
out
of
the
fish
market.
So
we
paid
and
left
never
to
go
again.
In
conclusion,
my
visit
to
The
Regency
was
marked
by
a
series
of
disappointments,
from
the
horrid
setting
to
the
underwhelming
fare
and
service.
While
the
efforts
of
certain
staff
members
were
noted,
the
overall
experience
was
far
from
satisfactory.
Unfortunately
such
a
place
has
a
loyal
fan
base
due
to
the
decades
it's
been
around.
So
they
will
always
have
that....
For
new
customers
it
will
be
disappoting
especially
if
you
have
tried
other
restaurants
in
the
locality.
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