The spa facilities are excellent, sauna, steam room, heated stone lounge chairs and a heated pool. The disappointing thing is that the pool is often closed for construction. The massage therapist are honestly average. I've gotten a massage 3 times with hopes that it will get better, but they really don't have the best massage therapists, I mainly go there to use the spa facilities.

A wonderful, luxurious, relaxing, and very special experience! A friend of mine booked a whole morning of fun for us at the Four Seasons as a "going away" gift before I moved– and I cannot think of any other space in the inner harbor that could compare to this experience. This location for the Four Seasons focuses on aromatherapy, particularly specializing in rejuvenating scents to relax and/or reinvigorate you from the inside-out. I am not used to such lavish spaces like this, so I was quickly impressed by how vast the spa's location is inside the hotel. There are many rooms that offer different experiences, each with every detail curated to be relaxing. We enjoyed the "Bespoke experience: Sea Holistic," as well as facials, the sauna, and additional aromatherapy (and complimentary champagne + coffee + snacks). Everything from reception to the locker rooms, to the individual experiences, sauna, lounging areas, balcony, and more, were kept wonderfully clean and well-stocked. We were not the only guests, but there was more than enough space throughout the spa for several parties to enjoy rooms separately or simultaneously. My massage therapist/professional was Ryan. They did an INCREDIBLE job! This was my first full-body experience and they were welcoming, informative, and clearly an expert in what they do! Managing to both explain in perfect detail while maintaining a calming and rejuvenating space, Ryan started slow but began working out knots and lumps in my body that I didn't even know existed! I hope to see Ryan again soon, because we really vibed! My only critique? While they had comfortable spa shoes that were my size (women's 5 or 6), the smallest robe they had was quite large. It was comfortably warm and easy to cover myself with, but not as soft as I expected. I am petite at 5'1 and have slim shoulders, so it hung on me like a child wearing their parent's clothing. I am excited for our next visit. I highly recommend this experience for anyone privileged enough to have access to such a luxury that many may not ever get a chance to do!

Excellent, high class, just a wonderful experience. I had the Moment of Restful Sleep. Mario is outstanding. I was so relaxed, and felt like jello. He has magic hands. Seaqouia, did the most relaxing facial. She is knowledgeable and friendly. My face was glowing. I would highly recommend The Four Seasons Baltimore . Brittany (managee) tended to my every need. It was a wonderful birthst experience

Scheduled a four seasons massage for my friend and myself to celebrate her birthday today. When I called to schedule I was given a total price for both massages. I mentioned that I’d be paying by gift card. I told the representative the amount on the gift card and she explained that that amount would cover both massages. She also said that parking was validated at the front desk. I ended up booking the appointment. We had a wonderful massage and the spa is very nice. I was a little disappointed that the rainfall shower steamers/misters weren’t working but we had a great time nonetheless. When checking out I explained I was paying with gift card. Turns out the lady on the phone had misinformed me and the total was only for one massage, leaving us with a $480+ tab. Don’t get me wrong, the massage was great, but definitely not worth $480 for 80min. They also informed us that they only validate valet parking. It’s a nice spa but extremely overpriced for what you get.

I visited this spa to celebrate my birthday today and overall the service and massage was great! However, the receptionist convinced me to give the $300 hydro facial a try saying it was worth the money and I would see instant result. It was a complete waste of my $300! I laid there for 50 mins while she suction my face with water and air. No extraction, no deep clean, just water and air. I was completely disappointed and not satisfied with my purchase. I’ve had many cheaper facials that are 1000x better than this! This kinda messed up my birthday. Don’t get the hydrofacial ladies, it’s a SCAM!

If you are looking for terrible service, cold / unaccommodating / incompetent staff, and exorbitant prices, this is the place for you. This institution and overall facility does not deserve to belong to the Four Seasons brand. I had booked two spa treatments for myself and a friend over the weekend. I spent 30 mins on the phone making the appointment and asking clarifying questions. The representative over the phone explicitly assured me that 3-hrs of pool access was included in the treatment since we met the appropriate spend threshold. Some context here: i live in nyc and booked this treatment as part of a 24-hr trip that I made to Baltimore to pamper my pregnant friend who was having a hard time. I even gave that context to the front desk when I made the appointment because I asked that they make our experience smooth and enjoyable on the day. On Sunday morning, i called to ask if we could use our pool access before our appointment (instead of after). In response the lady at the front desk told me that pool access was not allowed on a weekend. When I told her that at the moment of booking the original representative assured me there was pool access, the representative I was on the phone with implied that I was lying. She said something along the lines of “I am sure (name of rep) explained our pool policy and let you know that you do not have access over the weekend.” That was simply not the case. It was clearly the original representative’s fault that she got the policy wrong. But this was not my fault and I had planned a whole trip to Baltimore and special gift to my friend around this event. If I had known there was no pool access, I would have simply just booked some place else - especially given the exorbitant prices. I was told a manager would call me back. It took them an hour to do so. By the time they did, I had already walked to the spa to speak with them in person - I tried to level with the representatives there and explain the situation. The reps not only failed to acknowledge their error or apologize, they also made no attempt to right their wrong and were cold/un empathetic throughout the whole process. They called up the director of rooms who was a little nicer, but was also unable to fix the issue at hand. I demanded a refund and left. If you are looking for warm 5-star service and luxury treatment, I suggest you go to the Art of Balance at the RItz Carlton instead - that’s what we ended up doing and I was so happy with that decision.

Came to the spa for my 24th birthday. I booked the Lets Celebrate Ritual. Everything was great from the moment I walked in to when I left. I would definitely recommend! I had an amazing experience.

Amazing experience at the Four Seasons! Superb service and outstanding offerings. Birthday celebration for our friend was absolutely enjoyable!

I don’t think I’ve ever been so relaxed. Everyone was so kind and attentive. I was fortunate enough to have gone just after they reopened everything (from the Covid procedures) so I got to experience it all. My massage was beyond amazing and I can’t wait to go back.

I have come to the spa here many times, but this last experience was the best yet. I got the citrus essence facial done by Chloe and it was absolutely fabulous. The hostess, Kassandra, was extremely welcoming and helpful too. Can't wait for my next visit :).

The four seasons is one of my FAVORITE places to go to have a spa day. The atmosphere is so relaxing, the staff is so kind and accommodating. You can really make a whole day out of it coming here. You will be RELAXED!

Overall our spa experience was great but there were a few shortcomings I didn’t expect for the price. My mom and I both had the “Twilight Garden” experience. I had Inat and my mom had Jazmine and we both would highly recommend them. The place was beautiful overall but in the relaxation room someone had left some food, drinks, and tousled blankets that weren’t cleaned up for at least 30 minutes. Those were the only two seats left so we ended up not sitting there because we weren’t sure if they were coming back and the attendant was nowhere to be found. Also, the tubs for soaking before your treatment aren’t good for short people, my mom and I couldn’t get comfortable. Also the vitality pools were closed which sucked. Overall I would recommend this spa but I would expect it to be better upkept for the price.