2/5 Emily F. 1 year ago on Google
My
aunt
gave
me
a
gift
card
here,
and
I
was
very
excited
to
come
check
out
the
restaurant,
especially
based
on
all
of
the
great
reviews.
I
made
a
7:30
reservation
on
a
weeknight.
An
hour
or
so
prior
to
my
reservation,
the
restaurant
texted
me
to
say
that
they
would
have
a
limited
food
menu
(seems
to
be
a
recurring
issue
if
you
check
out
the
other
lower-rated
reviews
on
Google
and
Yelp).
We
are
not
picky
eaters
and
would
have
been
happy
just
with
fries
or
whatever
else
they
had,
so
we
decided
to
keep
the
reservation.
Upon
entering
the
restaurant,
no
one
greeted
us,
and
we
ultimately
just
sat
ourselves.
The
whole
restaurant
was
having
a
lively
trivia
night,
which
wasn't
exactly
the
vibe
we
were
looking
for,
but
we
had
failed
to
check
online,
so
that's
on
us.
(FYI:
Teams
seemed
to
be
Googling
answers
freely,
so
fair
warning
if
you're
a
trivia
fan
who
likes
to
play
by
the
rules.)
Then,
a
server
came
by
and
informed
us
that
they,
in
fact,
had
NO
food.
Pretty
unpleasant
surprise
after
the
information
we
had
received
prior.
It
was
even
worse,
because
other
tables
had
mounds
of
food
on
them,
so
it
seemed
more
like
they
had
dismissed
the
kitchen
staff
early,
despite
knowing
that
there
was
a
7:30
reservation
about
to
arrive.
We
ordered
a
couple
of
cocktails,
which
were
fine.
We
weren't
particularly
in
the
mood
for
a
second
round,
but
since
we
had
the
gift
card,
we
decided
to
use
its
full
value
in
case
we
didn't
ever
return.
Unfortunately,
when
we
went
to
pay,
the
server
informed
us
that
the
restaurant
couldn't
process
gift
cards.
Only
the
lower
floors
could,
which
means
that
gift
cards
have
to
be
used
before
6
p.m.
It
would
have
been
nice
if
someone
had
informed
my
aunt
of
this
very
important
detail
when
they
told
her
about
other
aspects
of
the
restaurant,
like
the
"secret"
elevator
code.
No
genuine
apologies
were
offered
by
the
server
for
this
scenario.
We
ended
up
spending
around
$80
on
four
average
cocktails
and
had
to
go
to
Chick-Fil-A
for
dinner.
It's
possible
they
had
an
off
night,
but
again,
many
of
the
bad
reviews
also
mention
a
lack
of
food,
and
there's
no
excuse
for
how
the
gift
card
situation
was
handled.
And
there
is
a
significant
difference
between
a
limited
food
menu
and
absolutely
no
food
at
all.
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