1/5 Maureen G. 2 years ago on Google
Our
experience
at
The
Hon
was
so
atrocious
and
insulting
last
night
that
I
have
to
leave
this
review
to
shed
light
on
their
terrible
customer
service.
If
you’re
thinking
about
eating
here,
don’t.
My
Fiancé
and
our
four
children
(13,
6,
1.5
and
4
months)
called
ahead
for
seating.
We
were
told
there
was
no
wait
and
to
come
in.
Five
minutes
later
we
walked
into
the
restaurant
and
waited
for
the
hostess.
After
a
wait
we
were
approached
by
an
older
woman
who
immediately
stated
there
was
a
30
minute
wait
in
a
room
full
of
open
tables.
I
then
let
her
know
that
we
had
called
ahead
and
had
a
reservation
for
six,
she
retorted
that
a
table
for
eight
(who
was
not
there)
had
already
called
and
it’s
a
30
minute
wait.
Now,
there
were
only
two
families
in
the
entire
dining
side
of
the
restaurant
and
multiple
tables
with
availability
for
6+.
When
I
told
her
that
I
had
spoken
with
a
gentleman,
she
told
me
I
hadn’t
because
she
had
been
answering
the
phone
all
night.
I
ensured
I
had
the
right
number
and
she
said
“Oh,
you
must
have
spoken
to
someone
on
the
other
side.
As
you
know
there
still
a
pandemic
going
on
and
I
only
have
three
employees”.
I
encouraged
her
moving
forward
that
this
could’ve
been
prevented
with
better
communication
between
each
side
of
the
house,
to
which
she
replied
“Well,
if
you
would
like
a
job
you
can
put
an
application.”
Her
entire
demeanor
was
condescending
and
pretentious.
On
top
of
calling
me
a
liar
saying
I
hadn’t
talked
to
anyone,
and
then
telling
me
to
get
a
job
there
-
I
was
completely
floored
by
her
obvious
lack
of
professionalism
and
rudeness.
We
will
never
come
back
to
this
establishment,
and
I
advise
anyone
considering
going
not
to.
No
food
is
worth
awful
customer
service.
1/4/2022
EDIT
in
response
to
the
Owner,
which
is
who
I
apparently
had
my
interaction
with.
We
were
a
party
of
six
total,
which
included
two
infants
-
not
eight
I
suggested
better
communication
between
both
sides
of
the
house
to
prevent
any
further
miscommunication
for
other
patrons.
I
did
not
tell
you
how
to
do
your
job.
However,
it
seems
like
you
still
have
not
corrected
your
unprofessional
defensiveness.
To
say
you
felt
threatened
by
a
young
woman
and
her
family
is
insulting,
distasteful
and
a
untrue
dramatic
over
reach.
You’re
right,
these
are
unprecedented
times
-
which
is
why
you
should
treat
potential
customers
better.
I
continue
to
advise
anyone
considering
to
dine
at
Cafe
Hon,
not
to.
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