Mainstay Property Management, LLC image

Mainstay Property Management, LLC

Apartment rental agency Property management company Real estate agents

😠 We live nextdoor to a property managed by Main Stay. When they first took over the property the smoke detectors were going off all the time took the company forever to fix it. Now the HAVC unit mounted on the 2nd floor roof has issues with noise and serious vibration as it's improperly mounted on a... People often mention property, Kyle, Mainstay, Mandy, Property, company, work, great,


Address

815 Main St, Laurel, MD 20707

Website

www.mainstaymanagement.com

Contact

(443) 247-0211

Rating on Google Maps

4.80 (57 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: property (17) Kyle (11) Mainstay (9) Mandy (9) Property (7) company (6) work (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Larry H. 1 year ago on Google • 86 reviews
    We live nextdoor to a property managed by Main Stay. When they first took over the property the smoke detectors were going off all the time took the company forever to fix it. Now the HAVC unit mounted on the 2nd floor roof has issues with noise and serious vibration as it's improperly mounted on a old wooden pallet. The company has promised to fix the issue now for several weeks with no success. Yesterday we saw that the deck is falling apart. This company is never in a rush to fix anything SAD as we are home owners who have lived here for 20+ years. This company is the worst. The renters are fine its the rental property manager lack of concern. UPDATE: Mainstay Property Management after telling us several times this would be fixed never following through, we need to call the property owner it not their issue. Have to laugh about Main Stay Property Management reply "disgruntled neighbor" we have lived in our house 20++ years seen 4+ different owners never had issues... yes we had serious issues with 4++ weeks to fix an HVAC unit that was keeping my wife and I up every night with the relentless noise and vibration. VERY VERY SAD......
    4 people found this review helpful 👍

  • 5/5 Kimberly H. 1 year ago on Google • 5 reviews
    Best first apartment experience! Mandy and Kyle were always quick to respond to any questions or concerns I had. They always went out of their way to ensure my experience in the rental apartment was satisfactory and comfortable. They are both highly professional and knowledgeable in what they do. I absolutely loved the apartment. It was everything I wanted and more. I would definitely recommend Mainstay Property Management to others who are interested!
    2 people found this review helpful 👍

  • 5/5 Norina D. 2 years ago on Google • 6 reviews
    I don’t think I could have asked for a better property manager for my condo. As someone moving out of state, I had to be able to have the peace of mind that my property is well taken care of. Kyle and Mandy are true professionals. They are very knowledgeable and responsive. They made me feel like I was right there with them throughout the entire process, even though I was on the other side of the country. They helped me not only find tenants in record time, but also worked around the clock to get the property on the market in the first place. Kyle recommended contractors for several improvements I was looking to make and the condo turned out better than I expected. I highly recommend them to anyone who is looking for a reliable property management company, which is there for you anytime you need them. I look forward to working with them in the future!
    1 person found this review helpful 👍

  • 5/5 Anthony S. 3 months ago on Google • 6 reviews New
    I just want to thank you both, along with the folks you work with, for doing such a great job on the maintenance/repairs we have needed. All of the folks who have been here for one thing or another have been great, and we really appreciate the skill and professionalism they have displayed along with the hard work we know that you have to put in to make it all work. It definitely eases our minds as renters, and we are all-around fans of you all and your staff and contractors.

  • 5/5 James B. 4 months ago on Google • 5 reviews
    Have been using Mainstay to handle my property management for around a year now. Incredible people. Kyle and Mandy have an terrific worth ethic and make the process easy for both the owners and the tenants. Highly recommend!

  • 5/5 Michelle S. 2 years ago on Google • 4 reviews
    Mandy and Kyle are such a pleasure to work with! We hired them as property managers for our first investment property, and we could not be happier with the ease of communication, and their knowledge. They’ve made the process smooth and, given that they’re also investors, they understand our “newbie” concerns! They even saved us thousands of dollars in unnecessary repairs, helped us strategize the repairs that did need to be done, and got our place under lease for 15% more rent than we had anticipated, with an excellent tenant. I highly recommend them!

  • 5/5 Than N. 2 years ago on Google • 1 review
    Kyle and Mandy are very professional. Choosing Mainstay Property to manage my property is the best decision I have ever made. They are amazing team and super friendly. I called Mainstay Property, and Kyle responded and showed up at my property in less than 3 hours. Next day, he brought a good tenant and got the property rented. It was extremely flawless. It has been almost 8 months, and since then he is very communicative and always on the top of his work. Mainstay Property is always A++ for me.
    2 people found this review helpful 👍

  • 5/5 rafael o. 2 years ago on Google • 2 reviews
    Mandy and Kyle are amazing! They are not only extremely professional but also great people. I was very impressed on how caring and responsive they were during my time as their tenant. They are easy to talk to and genuinely care about you. Overall, they are a fantastic individuals. I truly recommend them to anyone looking to rent or for a company to manage their property.
    1 person found this review helpful 👍

  • 5/5 Blake B. 6 months ago on Google • 2 reviews
    I lived at a Mainstay property for 2 years and it was a great starting apartment for my partner and I! The unit has updated floors, appliances, and kitchen countertops. The bathroom was small, but beautifully remodeled. Whenever we had a maintenance inquiry, it was handled effectively. I appreciate Kyle, Mandy, and the Mainstay team for making our stay a memorable one.

  • 5/5 jason c. 2 years ago on Google • 1 review
    As someone who was moving out of state, Kyle and Mandy have made the experience of renting my property absolutely seamless. They’re very professional, responsive, and made us feel like we were right there at every step of the process. They did a great job quickly finding the right tenants, working through the inspections and prepping the house to be rental ready all at very great rates. At the end of the day, they’re good people, and the type you just want to work with. I look forward to partnering with Kyle and Mandy and using Mainstay Property Management for future properties.


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