1/5 Boramey P. 11 months ago on Google
I
usually
give
good
ratings
or
reviews
to
different
businesses,
but
I
CANNOT
do
this
right
now
because
of
$109.03
SURPRISE
CHARGE,
which
I
was
not
informed
about
in
the
first
place.
I
have
been
asking
them
to
drop
this
unreasonable
charge
and
I'm
waiting
to
hear
back.
I
visited
Dr.
Arun
late
2022
for
a
physical
as
a
new
patient.
It
was
a
typical
physical,
which
is
covered
100%
by
the
insurance.
However,
I
got
another
charge
of
$109.03
because
I
asked
a
few
questions
that
Dr.
Arun
or
her
office
claimed
to
be
"outside
of
scope."
During
a
physical,
you
would
normally
ask
the
doctor
if
you
have
any
concerns
and
the
doctor
would
talk
to
you
about
it
or
recommend
you
talk
to
a
specialist
if
needed;
at
least
that
was
how
it
worked
with
my
previous
primary
care
doctors.
I
wish
Dr.
Arun
had
told
me
at
that
time
that
I
should
have
scheduled
another
visit
for
the
questions
I
had
for
her
or
that
I
could
get
a
separate
charge
if
I
asked
those
questions;
yet,
she
didn't
mention
anything
about
the
charge.
If
I
had
known
that
I
could
have
been
charged
with
$109.03,
I
would
NOT
have
asked
any
questions
at
all.
THIS
REALLY
SHOCKED
ME!
Their
billing
office
sent
me
the
bill
a
few
times
and
threatened
that
I
could
have
to
deal
with
the
collection
office
if
I
didn't
pay
as
soon
as
possible.
When
I
called
them
to
talk
about
it,
they
said
they
would
check
and
call
me
back.
I
never
received
any
call
back,
but
just
a
few
more
same
bills
mailed
to
me.
Last
month
(May
2023),
a
staff
member
from
PrimeCare
Medicine
called
me
and
I
have
been
having
phone
calls
with
her
a
few
times.
She
mentioned
that
my
questions
during
the
physical
were
"outside
of
scope"
and
today
(6/12/2023)
she
said
it's
the
way
the
insurance
and
deductible
work.
However,
I
don't
see
it
as
a
matter
of
how
the
insurance
works,
but
it's
how
Dr.
Arun
IS
CHARGING
ME
AND
NOT
BEING
TRANSPARENT
IN
THE
FIRST
PLACE.