Don’t go to this gym. I’ve came here many Saturdays only to find the gym is not open or they’re late opening up. People are literally working out in the parking lot. Canceling my membership because this has happened too many times.

Bathroom is almost always dirty and the hand sanitizer stations are not kept full and the paper towel dispensers are usually empty. The cable stations need to be replaced. They stick.

It has changed and now with a new manager things are looking up. Jane the worker and the lady at the desk early morning are great. New equipment I now bring my daughter shine days with me.

I love my gym. The only problem is the current management. Almost as soon as she arrived, she fired the hardest working employee there. Miss Jane. Since her dismissal, the gym is now dirty most of the time. When Jane was there, she constantly and consistently cleaned the place from top to bottom without a single complaint. Unfortunately, we can never get her back. I will feel much better when Jane is replaced by someone of equal value and management is replaced by someone of better value.

My wife and I had day passes. After we checked in, the gentleman did not give us a tour or even made the suggestion. Not a warm welcome at all. The equipment was in good condition and was not too crowded. Needless to say, we have made our minds not to join. Customer service is very big to us.

Horrible customer service Came in with my two boys, work hard to convince them to try working out, unfortunately mick was in charge Right in front of my boys and me he was arguing with a customer whose guest had to used the bathroom asap the mick guy was not have it and not understanding how urgent it was for the lady to used the bathroom. I have been a regular member for the past 20 years with different gym. Never I have seen such unprofessional manager in a gym. it didn't took me long to cancel my membership. My money is my weapon to fight ignorance. By the way mick didn't want to let my boys exercise with out showing proof of custody and age. ie a birth certificate. I still can't believe it bye bye youfit and hello PLANET FITNESS.

This is the mostly poorly managed gym I’ve been too. From the equipment constantly broken, to lack of cleaning supplies to be able to clean the machines after usage. If you have questions about the machines you have to go searching for someone as most times they are in some back room and if it’s the manager himself good luck! He acts as if he is so busy. I asked for help and he told me to give him a minute, he never came to assist me. I ended up asking another member. On top of that there are never any trainers actually on site. They take your money but honestly they don’t give much. If you have no expectations THIS is the gym for you.

I'm starting to get very disappointed with the change of some of the equipment being brought into the gym. Both the incline and flat bench press equipment are very uncomfortable and much narrower than what was there. The same with some of the leg machines. The gym is starting to look more like planet fitness than youfit. Many of the members are already looking at other gyms to go to.

Was really disappointed and offended Friday when the lights were actually turned off while I was still working out. That was dangerous. Myself and others could've injured ourselves in the dark trying to make it to the lockers and while fumbling around in the dark while in the locker room. The problem stemmed from the closing time of 10pm that's listed on the front door was not in agreement with their unstated true closing time of 8pm. I just signed up for the gym a little over a week ago and no one at all informed me that the closing times on the front door were not accurate. Very unprofessional of them. And in spite of this being their fault to actually turn out the lights while 4 other patrons and myself were still using the equipment was dangerous. Outrageous. The young employee who did this did make a announcement that they were about to close in 3 minutes but myself and the others thought that he was either joking or mistaken because the written- posted closing time on the entrance door is 10pm, not 8pm. Someone could've been injured in the dark. And the young employee unequivocally knew that we were on the floor still working out. Very, very bad thing to do.

Love the equipment and the morning staff Last Saturday I came at 5pm and the gym was completely dark and the front door was unlocked but the gym should have been still Open. The sauna has been out for over a month. The evening staff workout during their shift instead of being at the desk or available for help. Only good person that work there is mrs Lillian who opens the gym in the morning. I often catch her lifting heavy weights when the gym open when the closing staff should have picked all that up

Everything about this gym is great. Great equipment, staff, location, hours, etc. My only issues come from how YouFit is run from a business perspective. 1. The fee is supposed to be $10 and instead of pausing all member accounts during the covid pandemic where no one can use the facility, you not only continue charging your members but increase the fee from $10 to $12 without any formal notice or agreement from said members! 2. When you go to cancel your membership, you are charged a cancellation fee! The reasoning from YouFit is that you are allowed to use the facility for that month or something like that, but my thing is, if you are canceling your membership, you're either unsatisfied with something about the gym, relocating, or have already joined another gym. So what benefit does being allowed to come to the facility have? NONE! It's just a slimy way of taking additional money from you which is wrong on all levels and speaks to the character of the YouFit organization as a whole. I have been a member at this location for years without any major issues from the gym itself, but it's business practices have left a sour taste in my mouth and I can never recommend this place to anyone.

Perfect for my purposes! I was looking for a gym that gave power and strength training as much of a focus as classes. I found the perfect fit for me at the perfect price in YouFit Randallstown....Every type of weight and bench and cable one might need and want. What I love too is that all types and ages of people come to train and everyone is cordial. And just doing the thing! I think the coaches coach well and as far as out of shape as one reviewer said....the trainers I see are strong and professional...My only complaint? Sometimes Members don't re=rack the weights they use.... Great experience!

Had a pass, and the manager I guess said you are not meant to be here, very rude to me and I explain I had a pass, she said I had to get a membership even after explaining that I leave back to school soon and I can’t pay for a membership that I can’t use after, very disappointed and no professionalism. If I could give zero stars I would.

Signed up for two week pass and they said I couldn’t use it out of nowhere, and the lady and the front desk was very rude

Went there for a dance class booked through eventbrite I was told upon arrival I had to pay fifteen asked if I could get a comp 3 day pass and use that toward the class they said the class was not covered overall I felt inconvenienced and did not feel the staff were understanding or tried to accommodate. I was also looking for a gym to join however with this first experience it's a hard NO for me I'll take my money elsewhere

You fit is a very relaxed affordable gym it's a 49.99 membership fee every year that you can't see in the fine print because it's a light grey color I pay for the cheapest package which is about 25.99 and you can bring as many guests as you want they have a sauna my package use to come with half off drinks but they discounted that

From what the lady at the front desk said, I haven't been here in 180days hahaha. Glad to be back. I feel like some machines I used to use have upgraded and some things are missing but it is a decent gym for what I need

The gym is good. The management is not. I was charged for using the gym during Covid when it was closed! No refund bc manager said that I should have received a email!?? What!?

Tried to leave/quit this gym with the tiny lockers several times but they kept billing me three months after. It took and additional month to two months to get refund. They are or were understaffed and folks who were there were unhelpful

Nice and well organized gym. Equipments are well maintained, sanitized and cleaned on the regular. Cleaning supplies are provided to clean equipments between use. Face mask wearing and social distancing is the norm. Staff are friendly and courteous. I definitely recommend the establishment.

This place is poorly managed, the equipment most may work but never all. The only good things about this gym is, it's cheap and the cleaning lady Have is amazing. ..... new equipment same management, hmmm.

Love going here. Very friendly, helpful staff. My trainer, Chris is awesome! He really knows how to design what's best for your training goals.

Horrible customer service. Very inconsistent. In one month of membership, asked me to sign one document 3 times consecutive time. That is each time that I went in my son and I went in to exercise. They finally canceled one of the memberships against my wish and were asking me to pay another $49 registration fee on the spot. I have never seen this.

Took the upper body toning class with my mother. The instructor was amazing. I havent worked out in a while and It wasn't wise to work out on just coffee. But the class members and instructor are very encouraging and boost your confidence

My husband bought me a membership,I think the gym is very nice. There is a large variety of equipment to use and the design is very attractive . I noticed it normally be really warm in this gym but tonight the air was on so it felt much better. I also think its a little expensive if it wasn't bought for me I would not have purchased membership myself. Overall I get a full workout and my body is looking better already. We take our son as a guest, he seems to enjoy it and is looking better as well.

Good place to get fit. They need to pump up the AC. Monthly payments are affordable for those on a budget. Clean and we'll maintained. Just what is needed in these covid times.

Had a great workout. The instructor was great and carried everyone along I was spent and so exhausted at the end of the workout but I felt really good afterwards for pushing myself. A wonderful gym experience with so many equipments to choose from. They even offer amazing discounts when u decide to go for the full package. You should try it out!!!

I definitely enjoyed my visit to YouFit Health Clubs. They offer a free 1 day pass for potentially new members. If I decide to join, I would say the monthly payment is affordable for even those with Rocky income. The facility provides sanitising wipes & bottles of disinfectant solution to clean off equipment after each use. The floor surface has rubber material to improve walking grip. I did not see anyone using a certified personal trainer while I was working-out. I did see a advertisement suggesting the fitness center was hiring for certified personal trainers.

The community is amazing. Inspiring trainers, lovely staff and a good workout - the combination works wonders.