1/5 Amy S. 4 months ago on Google
Today
is
my
second
time
in
this
restaurant
with
3
friends.
We
walk
in,
and
many
tables
are
reserved.
The
waiter
took
my
friends
and
I
to
the
outdoor
table.
During
dinner
there
is
bird's
poop
falling
onto
my
friend
head
and
after
cleaning
up
the
restaurant
manager
happens
to
walk
past
my
teble
and
she
asks
him
to
stop
and
tell
him
the
story.
She
gave
him
feedback
to
have
something
to
protect
this
happen
to
customer
again
maybe
in
the
future
because
she
aware
that
he
cannot
do
much
this
time.
His
response
to
my
friends
is
very
disappointed.
He
said
the
bird
is
wild
animal
that
cannot
control
and
we
have
the
area
with
the
roof
and
open
air
for
a
good
atmosphere
not
even
sorry
for
unexpected
situation
or
this
bad
experience.
Even
though
my
friend
told
him
that
she
understand
that
cannot
control
bird
and
she
understand
that
is
unexpected
and
hope
he
will
bring
this
to
owner
to
figure
out
the
solution
to
protect
customer
from
bird's
poop
because
the
net
they
have
cannot
protect
anything.
He
says
again
"the
bird
is
wild
animal
that
cannot
control
and
we
have
the
area
with
the
roof
and
open
air
for
a
good
atmosphere".
The
way
he
talk
to
us
quite
arrogant.
She
thanked
him
for
his
explanation
just
because
she
want
to
make
this
conversation
end
then
he
ask
my
friend
are
you
happy
now?
That's
question!!Unbelievable!!
My
friend
answer
is
"honestly
I'm
not
happy
with
your
explanation
eventhough
she
tried
to
tell
that
for
improvement
and
think
about
customer
more.
We
are
very
disappointed
with
the
manager
of
Mama
Dolores
the
way
he
handle
my
friend
feedback.
It
shows
that
he
is
not
capable
of
handling
feedback
as
a
restaurant
manager.
I
and
my
friends
would
feel
better
if
he
just
say
he
feel
sorry
for
unexpected
situation
that
happen
to
me
and
will
bring
this
feedback
to
owner
for
consideration
and
also
ask
if
I
am
ok
or
need
any
help.
That
would
be
good
enough.
I
did
not
expect
a
special
treat
but
only
a
nice
maner,
professional,
and
service
mind.
I
and
friends
would
never
want
to
go
back
to
Mama
Dolores
again
because
of
a
restaurant
manager.
We
believe
there
are
plenty
of
nice
service
restaurants
in
Bangkok
City!
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