1/5 Vid O. 1 year ago on Google
may
I
speak
on
behalf
on
an
awful
experience
(treated
with
an
Abusive
manner)
as
a
customer
at
The
Living
Room
Jazz
bar.
Me
myself
is
an
regular
customer(10
visit+)
received
such
an
life
time
disgrace
service
from
your
hotel
staff,,,an
experience
I
will
never
forget
for
my
entire
life
,An
discrimination
just
by
the
way
I
dress?
It
all
started
when
me
myself
alone
make
an
early
stop
by
at
the
Living
Room
Jazz
bar
18.30
as
an
Jazz
lover,
I
was
waiting
for
my
special
seats
at
right
wing
near
the
speaker.
However
that
seat
was
taken
by
other
customers
so
I
request
the
staff
3
times
“If
that
customer
left
that
seat
can
you
please
reseat
me
to
that
right
wing
please?”
Meanwhile
I
order
a
Special
Champagne
from
outside
(via
Grab)
to
pair
it
with
the
meals
im
planning
to
have
it
with
(but
kept
the
champagne
in
my
car)…
with
the
consideration
that
If
I
didn’t
get
seated
by
the
right
wing
I
will
not
Pop
this
Special
Bottle
of
mine..
So
I
waiting
about
2-3
hrs,
Ordering
light
food
as
an
Appetizer,
Egg
Benedict
and
two
watermelon
blended
juice
BUT
HERE
IT
GOES!
…I
went
to
the
toilet
for
no
longer
than
5minute
for
my
light
duty
after
that
This
RUDE
waitress
barge
in
to
me
and
said
“Hey!
you
forgot
to
Pay
for
the
Bills”(with
an
attitude)
so
I
replied
“Sorry
Im
not
leaving
yet”(while
im
posting
promote
for
the
bar
via
instragram)
I
then
added
“Dont
worry
Im
a
Regular
Customer,
I’m
waiting
for
that
seat
in
the
Right
wing”
then
that
RUDE
waitress
reply..
“we
already
clear
your
table
and
gave
it
to
someone
else”
My
Mind
thinking
(well,
I
just
went
to
the
toilet
for
5min
and
you
kicked
me
out?)
so
she
provide
me
the
Left
Wing
seat
instead
with
im
satisfied
with,
after
I
was
seated
my
mood
was
very
disappointed
by
the
service
given.
So
in
order
to
ease
all
the
negative
vibe
that
this
RUDE
waitress
gave
me
I
tell
another
waitress
“Please
order
me
a
bottle
of
water
and
please
reserved
this
seat
for
me
,
I’m
getting
my
champagne
to
Pop”
then
reply
about
the
corkage
charge
fee
which
im
well
aware
of.
While
I
was
walking
out
I
saw
This
Manager
quick
grabs
a
call
and
gave
me
a
suspicious
look…
I
was
thinking
to
myself
“Is
it
because
the
way
I
dress,
not
wearing
a
suit
so
I
look
like
a
free-rider
who
like
to
eat
and
run?
does
this
kind
of
discrimination
still
exist?
but
I’m
Seriously
an
Regular
customer
of
the
bar
,
there
wouldnt
be
such
a
thing”
HERES
THE
CLIMAX!
after
I
arrived
at
my
car
for
the
champagne
theres
this
hotel
staff
taking
a
photo
around,
I’m
not
kid,
I
know
he’s
tried
to
take
a
photo
of
me
and
my
car
(while
I
was
Getting
my
Champagne
and
gears
ready)
In
the
same
time
that
same
old
RUDE
waitress
Barge
into
my
car
with
an
very
Bad
attitude
and
poor
facial
expressions,
by
all
means
its
“Really
Bad”…
shouting
at
let
me
pay
the
Bills!
So
I
gave
her
my
Wisdom
Prestige
Credit
Card
right
away
and
tagged
along
me
with
my
Champagne
to
prove
my
point
to
the
Manager,
I
Admit
I
was
really
Mad
with
this
level
of
service…
as
a
regular
customer
I
was
very
disappointed
by
the
discrimination
that
the
service
team
gave
me.
I’m
also
an
owner
of
Multiple
high-end
restaurants,
I
do
understand
the
procedure
of
the
management
protocols
and
misunderstandings
may
occur.
But
What
I
Will
not
stand
is
that
discrimination
and
that
poor
facial
expressions
and
Attitude
of
that
RUDE
staff.
I
will
not
step
my
foot
at
Sheraton
Grande
ever
again,
and
I’ll
make
sure
so
does
all
my
friend
until
I
received
an
Apology
from
that
Arrogant
RUDE
waitress.
ps-if
you
think
the
statement
above
is
not
true
,,
I
dare
the
management
team
go
check
you
surveillance
camera
(CCTV).