Featured Reviews


Frequently mentioned in reviews: hotel (73) staff (42) room (42) stay (39) great (37) good (27) service (27) clean (25) breakfast (25) location (25)
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  • 5/5 SW 5 months ago on Google
    Very good hospitality from staff and director. Very attentive to customer and greet us every time when we walk through. Room is very clean and nice design, and hotel is accessible to many famous tourist places with walking distance. The room come with coffee machine which is really impressing!! The hotel staff can assist you to call for taxi too, if you are rushing to airport, suggest to get their help, can get a taxi within 5 to 10 mins.
    2 people found this review helpful 👍

  • 1/5 Shashank G. 5 months ago on Google
    Staff doesn't care for guests at all. They informed that the room wasn't available and they wouldn't know when it would be. Once it was available also, 4 of them were busy talking to 1 customer leading to everyone else waiting for someone to be free. It took me 15-20 min to just talk to someone after they asked me to wait for 1 min. During check-in no one bothered explaining the details about the hotel. They simply handed the key card and moved on. I had requested for a large bed but they simply ignored it. Later when I brought these to the attention to the manager, they apologized and said that they would shift us to a higher grade room for the next night. They ended up shifting us to a lower quality room (smaller in size, poorer quality setup). I realized that it was a waste talking to the manager so simply got out the first chance I got. The only good things were the breakfast buffet and the location. Rest, they don't have enough time to entertain guests. If you like a place where you would rather everyone leave you to yourself, then it maybe a fit, else skip. Another instance of careless attitude and negligence is that at checkout, they simply dropped my luggage outside the hotel unattended without even informing me.
    2 people found this review helpful 👍

  • 5/5 Umair N. 1 year ago on Google
    I wanted to rate them 4.5 stars but no option for it. I couldn’t do 4 stars either because it wouldn’t do them justice. Everything was just splendid! The rooms were nice and clean, the staff were nice, the lobby is huge and the location is excellent being walking distance to 4 shopping malls. The only blemish I would say are the elevators, although the 5 elevators are high end and comfortable, it’s a smart elevator. It’s a breeze to use when there are a few people but during times of crowd it becomes almost impossible to get the elevator because one cannot call them individually. So if you go late for your breakfast, rest assured there are many more guests just like you. Everyone wants to access the elevator and it just isn’t smart anymore.
    2 people found this review helpful 👍

  • 5/5 Li Ruo S. 1 year ago on Google
    Highly recommend about this best strategic location hotel, which just opposite to Platinum Fashion Mall, could save lots of travel time and cost. They provided 5 star service, cleaned the room everyday, changed the towels daily, whatever you asking for, they always answer and assist you with friendly smile. Me and my hubby staying here for three days, this is our honeymoon and my hubby birthday trip, they prepared surprises for us with two little delicious cake On the Christmas day, they also gave us fresh biscuits for blessing wishes, such a warm service. Hope they could always maintain such a great service, we will definitely come back again when visit Bangkok next time! Keep it up! Yan & Lena
    2 people found this review helpful 👍

  • 5/5 Ron A. 1 month ago on Google • 21 reviews New
    Luxurious hotel in the heart of Bangkok The hotel is at a great location, close to big shopping malls like Siam Paragon, Platinum and Central World. Getting there from the airport is pretty quick, most of it is on the highway. The hotel staff was always welcoming, smiling and helpful, up to guiding on how to use the elevators. The breakfast had the largest variety of dishes I ever saw - from your ordinary items to five styles of specialty cooked food from different regions and countries. All in a wide and spacious hall overlooking the lobby from the fourth floor. We got an upgrade to a two-rooms corner suite, so no complaints there 🙂. The room price is very fair, even without considering the upgrade. We'll be happy to stay at the Amari again!
    1 person found this review helpful 👍

  • 4/5 Rochelle Fernandez V. 2 months ago on Google • 63 reviews New
    Great place for those who likes to shop some good finds. Hotel is needs renovation. Our door was not closing well. The key card is so sensitive to magnets. The breakfast needs to be improve including the food served for our evening event

  • 4/5 BhawiN D. 7 months ago on Google
    It is simple to get to the retail district, morning market, massage parlors, saloons, and restaurants if you wish to stay nearby. The variety of breakfast options at hotels astounds me. For those who are traveling with family and kids, I highly recommend.
    1 person found this review helpful 👍

  • 4/5 Nicholas G. 9 months ago on Google
    Awesome place to stay. Good service and really great location. Only downside would be the smoking area. It would be preferred that the smoking area retains at the previous area opposite the lobby/Pick Up point so for families like us with kids do not have to walk pass smokers everyday when we leave or return to the hotel. It would be the worst decision to make that area a non-smoking area causing your one and only entrance to be full of smokers.
    1 person found this review helpful 👍

  • 5/5 Sanskar S. 1 year ago on Google
    I stayed at this hotel when I was on vacation and I got room on 30th floor and to be honest, the view, service and everything was great. I did not find any lack of service and yes the hotel is expensive and not costly. It do feels luxurious. I only can think of one improvement, that is I am an Indian and whenever I used to call on reception, they could not understand my broken English or sometimes even proper English. So communication was kind of a berrier and secondly, the pool could be a little more cleaner though it was raining a night before, maybe that was the reason. I would recommend if you are getting a good deal at it.
    1 person found this review helpful 👍

  • 4/5 R B. 5 months ago on Google
    Hotel is beautiful and very well maintained. The dining options on site are very nice. The housekeepers are very friendly and helpful. Marked down one star due to less than pleasant interaction with one front desk employee. All other employees were very pleasant and helpful.
    1 person found this review helpful 👍

  • 5/5 Christine M. 5 months ago on Google
    October 2023 💖💖💖💖 $110 a night for the king suite and didn’t have any high expectations. But because we were a part of the suite we booked, we had access to the VIP Club Sirra. We tried to check in at the main front desk and they said, you’re VIP you can check in at the 9th floor. From there we were escorted and greeted by the wonderful staff and received a refreshing sparkling orange juice. We were shown our room and our jaws dropped!! Updated, luxurious, spacious, and bright. The bathroom was a dream with a walk in shower and dual vanity with lemon soap. We utilized the TV for casting music and it was easy to connect. Would highly reco including breakfast in your stay. Fourth floor and ninth floor options. For Club Sirra, they were made to order dishes (smaller menu, so we liked fourth floor for variety) but they had fresh coconuts and cocktails complimentary and even honeycomb. Fourth floor had everything the ninth floor had but more extensive. You can do both if you really wanted to! Club Sirra also had a snack bar during the afternoons after breakfast, and then a cocktail hour in the evening which also exceeded our expectations because it was extensive in options (not your typical hotel hors d’ourves (charcuterie, entrees, salmon skewers, fruits) and they were not shy to refill your alcoholic needs 🍷🍷🍷 The pool was interestly shaped, not really meant for laps, but made best of a small footprint and felt private with so many angles. Staff were phenomenal, always greeting us and with a happy smile. There’s 5 elevators and they’re quite fast. Five stars and beyond
    1 person found this review helpful 👍

  • 4/5 Peter A. 1 year ago on Google
    The good: location in the city. Walking distance to many things including central world. Short walk from the airport rail link. Breakfast is great covering many cultural foods. We had a king room and it was fairly standard. A good size though with views. The pool area is relaxing with a bar and access to gym, squash courts day spa all on the same floor. Small street food market across the road. The bad: check in took a long time. The bathroom set up in the room was just strange and old. The shower was small and old. The toilet was basically in a cupboard. There were hotel guests using there hands at breakfast picking up food from the buffet area and the staff didn't say a thing, disgusting. Would I stay again, yea hopefully in a ungraded room.
    1 person found this review helpful 👍

  • 3/5 Maor H. 1 year ago on Google
    Positive: Location is good (near all the big shopping centers), rooms are clean and nice although showers are rather small. Excellent food. Negative: Waiting ~5 minutes for elevator!!! Also, smokers has no sits, I had to smoke at the lower lobby and stand because security doesn't allow sitting on the stairs or near the ashtrays
    1 person found this review helpful 👍

  • 5/5 shan s. 1 year ago on Google
    Excellent location for shoppers, situated right across Platinum Wholesale fashion mall & walking distance to shopping malls. Besides this, the hotel provides excellent hospitality with a luxurious breakfast buffet. Great room, spa facilities & I suggest to go for their package that offers 3 free additional benefits, its worth it. Special thanks to Noo Dang who served during dinner buffet, the receptionist & the restaurant managers - excellent customer service.
    1 person found this review helpful 👍

  • 4/5 Slippin J. 2 years ago on Google
    Nice hotel however not what it was 5 years ago! Stayed here for a week for bussiness in 2015 and was very impressed. Then stayed again in 2021 and wasn't as impressed. Hotel is starting to show its age and the pool isn't maintained to the standard it was. However the gym is still great and the staff are superb! Would still recommend but maybe if you can get a good rate.
    1 person found this review helpful 👍

  • 5/5 ปรางค์ �. 1 month ago on Google • 3 reviews New
    Wow 😮 I very like this hotel very comfortable to stay and very comfortable for the way to shopping. It was great to be able to shop by walking. The rooms were very nice and clean and I liked the view. I was grateful and impressed with all the staff. What I really like is that there are a lot of breakfast items. I want to eat them all, but I can only choose a few because my stomach isn't big enough. If I were to choose somewhere to stay, Amari would be my first choice because everything is convenient. Bangkok city center The mall is around. Traveling is easy. The only downside is the traffic jams and I have to always allow extra time when going anywhere.
    1 person found this review helpful 👍

  • 5/5 Hani A. 2 months ago on Google • 43 reviews New
    One of the best hospitality by the hotel staffs. Regarding access card only accessible to your floor, you can ask receptionist to add other floors in case other members of your group is staying on diff floors. Would stay here again. Also they have 2 diff lobby, be clear to your grab driver if they're picking you up. Hotel staff can help translate to them. Great location as its near many famous malls but due to this theres always traffic jam in front of the hotel, need to plan otherwise will spend time waiting fr grab

  • 5/5 Pond 4 months ago on Google
    The Amari Bangkok offers a luxurious and memorable stay in the heart of the city. With its modern architecture, well-appointed rooms, and stunning city views, it caters to both business and leisure travelers. The hotel's amenities, including the rooftop pool and diverse dining options, enhance the overall experience. The attentive service and strategic location make Amari Bangkok a standout choice for those seeking a sophisticated and comfortable stay in the bustling metropolis.

  • 5/5 Saratha R. 8 months ago on Google
    We contacted our meditation workshop in the hotel. Staff are very friendly and easy to reach. Recently renovated. So rooms are very clean with good energy.

  • 5/5 Ainsley M. 8 months ago on Google
    Wonderful stay. Staff welcoming and friendly always. Great facilities, especially exec lounge :)

  • 5/5 josua a. 6 months ago on Google
    During my stay at the Amari Watergate Bangkok, I was consistently impressed by the exceptional service provided by the staff. They were attentive, accommodating, and made me feel welcome throughout my visit. The breakfast buffet at the hotel surpassed all my expectations, offering an extensive variety of delicious dishes from both Thai and international cuisine. The quality of the food and the impeccable presentation were outstanding. The rooms at the hotel were spacious, comfortable, and meticulously clean, with tasteful decor that added a touch of luxury. The convenient location of the hotel allowed for easy access to shopping centers, popular attractions, and vibrant nightlife. Overall, my stay at the Amari Watergate Bangkok was truly remarkable. The staff's outstanding service, combined with the fantastic breakfast buffet and excellent facilities, made it an unforgettable experience. I highly recommend this hotel to anyone searching for a luxurious and memorable stay in Bangkok.

  • 5/5 Grosjean T. 7 months ago on Google
    Amazing hotel: great location in the middle of Bangkok, beautiful rooms and facilities but most importantly the team made the big difference. From check-in, over the catering-team all the way to the housekeeping staff, everyone was so courteous, friendly and seemed to enjoy their work. Thank you Amari Watergate for a great stay. I will definitely be back again soon.

  • 5/5 Tiansin P. 10 months ago on Google
    Concierge and front counter services tip top. Rooms were clean, comfortable and security within the property very good. Quality bottled waters supplied in rooms. International buffets food varieties perfect!

  • 5/5 Amit A. 7 months ago on Google
    Well we visited Amari Watergate for my wife's Birthday we did stay for 4 night at the hotel. The 1st impression was great!! Tye front desk executive was kind enough to finish the check-in formalities without us being there as we rushed to have breakfast as we were starving (morning traffic hence reached very late), I don't remember her name but she was very courteous to get our room keys delivered to the b/fast area. Amazing stay great ambiance service and et all. Location is amazing near local shopping districts. Great bar, simply enjoyed the chilled beers! Will come back again soon!

  • 5/5 candy r. 6 months ago on Google
    Went to Amari Watergate Bangkok earlier this year in April. One of the best hotel I’ve stayed in BKK, really good location and convenient. Located and situated at Pratunam area, it was very convenient to go about anywhere. Staff was very friendly and hospitable as well, room was 5/5 in cleanliness. Very good service! Would return again. Thank you! ❤️

  • 5/5 Nirav P. 6 months ago on Google
    WOW!!! This hotel is just amazing and is situated perfect with local street markets and shopping mall within minutes by walk. The breakfast here was absolutely brilliant with a wide array of Thai, Indian and continental options to choice from. Pupae, Green, Pam, Nat, Oil, Faii, Joe, Kane and Ploy are always at hand to make sure you have the perfect start to the day. A special mention goes out to Oat at reception whom upgraded us. Thank you Amari Watergate for making our anniversary a special one. Lots of Love, Nirav & Helna Room 1228

  • 5/5 Khy P. 4 months ago on Google
    The receptionist Por was very nice and kind. Kept asking ask if we’re okay since we reach the hotel quite late and upgraded our room. Everyone in the hotel gave excellent service! I will definitely return. Thank you!

  • 5/5 Zulhilmi A. 5 months ago on Google
    Really nice hotel. The rooms were spacious, toilets are big and comfortable. Beds were really comfy. Location is excellent. Near all the famous malls.

  • 4/5 Kishor B. 4 months ago on Google
    I stayed for 3 nights, and the location and views are great. But i think hotels must have to take care of the rooms. Rooms were just ok, not so wow. Need some more improvements. Staff and hospitality were good.

  • 5/5 Phily M. 5 months ago on Google
    I’ve got a wonderful stay. Everything was good. The staffs were so friendly and helpful. Thanks to Mr. Mark who was helping me pack my box. Very helpful! Looking forward to staying again.

  • 5/5 Payman A. 5 months ago on Google
    Beautiful hotel, with very nice staff. Great location for shopping, just 10 min. easy walk from "Central World" and "Big C" malls. Very clean. Nice room, as a double standard room, with a very nice view at floor 31. Good internet, Even there is iron and table in the room. Great breakfast, very colorful and tasty! The "SUPERRICH" money exchange is right on the other side of the street. What else can one need?! for a couple for 3 nights stay!

  • 5/5 Winnie C. 5 months ago on Google
    Nice service, warm environment, convenience location for shopping. Gym room, swimming pool and Spa services available. Personal privacy protected, feel safe and comfortable. Like the great view from room.

  • 5/5 TJ B. 3 months ago on Google New
    Since 2019 this hotel have been totally refurbished including changes to menagment and staff. Executive lounge has been relocated to 9th flr from 32nd so no majestic views. Extremely popular venue and the staff and managment are very proffessional and proficient. Their patience during the extremely busy and hectic periods is olympic gold medal standard. Food and the various in house restaurants is very good.

  • 5/5 Timo L. 3 months ago on Google New
    First stay and it was great: friendly check-in and out, procedure, nice room, great view, comfortable bed, clean, AWESOME GYM, extremely friendly staff, great location: walking distance to airport rail link and Skytrain. Will definitely stay again. One improvement: more plant based and healthy options for the breakfast.

  • 5/5 Nancy W. 3 months ago on Google New
    Their customer service was attentive when we needed help using the elevator and they gave us another card when it wasn’t working. I also received a very clean and nicely prepared room to which I was amazed at the perfect view of the city. Love the large bed, bathroom, reading area with each room being separable. It makes me want to come stay here again. Walking distance to nearby shopping malls and Erawan Shrine was perfect.

  • 5/5 DIVESH R. 4 months ago on Google
    The hotel is beautiful modern layout. Electronic lifts with card access only. Classy lobby with high raised chandeliers. Bathroom modern design with led mirrors All in all a very very good place to stay. You get what u pay for in Bangkok. I would revisit this property again and again.

  • 4/5 Colin T. 1 year ago on Google
    The hotel is losing its shine. It’s in need of a big makeover. Many things in the room are dated and falling apart: one of the sinks is not draining properly, the shower glass door won’t close properly, the faucet is falling apart, the toilet roll holder has fallen apart, just to name a few. It’s sad given that the hotel was great few years ago. And even though the lifts quite new with modern system of calling for the lifts, the lifts are small so the waiting time is long during peak hours. Will come back only after the hotel is renovated. Upgraded from initial 1 star rating in the morning, to 4 star rating after service recovery in the evening.

  • 5/5 Tanit H. 2 years ago on Google
    Wonderful stay in the city center. Great food, good service and excellent facility. So recommended to stay here. I booked with special package “blissful stay” or something it’s a hotel room for 1 night with early check-in from 8am and late check-out the other day at 8pm! Also the package include 3 course set dinner for 2 with soft drinks. It worth every penny! The hotel is newly renovated. The lobby is stunning. (See the photo I upload) The room is modern and spacious. The food is beyond expected. I order Salmon and it’s perfectly cooked at medium so inside in the core still soft and tender. Same as the pork tenderloin steak that is still juicy inside. The nacho chips also fantastic. For dinner it is my friend birthday so they are very nice to prepare us a happy birthday cake to make our night even more special. I am highly recommended this hotel for anyone who want to have their special celebration. Here is a good choice. Lastly breakfast also offer wide selection with many pastry choices. I love pastry. Well, I give rating 5/5 for this stay. Totally amazing. Thank you and I will go back there again for sure!

  • 5/5 Bestie C. 2 years ago on Google
    It’s my second home!!!!❤️ Lovely hotel and very nice staffs. The room is very new, comfortable and clean. Service is the best, all of staffs are helpful. Thank you for making my trip so wonderful. Highly recommend this hotel!!!.

  • 5/5 Sien K. 2 years ago on Google
    This hotel is a good choice for staycation in Bangkok. I came with my family and can feel a great service from all hotel staff. Such a great ambiance, the room already renovated and it was elegant. Food also nice and delicious. Fantastic!

  • 5/5 Souknara S. 2 years ago on Google
    My family and I stayed at Amari Watergate many times, and every time we return there the service is always as excellent as it has been. The staff are very kind, helpful and efficient, especially this time the staff, Mr. Kalakorn was superb and very helpful with everything we needed and as I mentioned before very efficient. The room service was great because of the COVID-19 situation we could not have our meals at the restaurants, meals were served in our rooms and the food quality was as good as every time we went there. I highly recommend Amari Watergate as a place to stay, first is a great place to stay in, second the location is very convenient and third the staff there are excellent and very helpful. The only thing that I regret was that all the facilities were closed due to the COVID-19 situation so my family and I couldn't use the pool or play squash. Hopefully next time we go back everything will be reopened.

  • 5/5 jim k. 2 years ago on Google
    Nice and friendly staff,deal well with Corona restrictions, e g served breakfast in room on time. Clean rooms. I definitely want to come back.

  • 5/5 A G. 2 years ago on Google
    Lovely room and service. My family stayed last week for a mini staycation and were really impressed. We will return.

  • 5/5 Manasi V. 1 year ago on Google
    Great location. Excellent property to stay at. Courteous staff. Amazing restaurant and good food. Nearby markets are outside the hotel to soothe thd midnight cravings. Couple of 7/11 outlets are right on the vicinity of the hotel itself which makes it very convenient. Ambience - 10/10 Value for money - 9/10 Food-10 /10 If you are visiting Bangkok, then make sure you stay at this very property.

  • 5/5 Aditi K. 1 year ago on Google
    Excellent stay 1 located in the heart of the city 2 walking distance to leading malls 3 amazing breakfast spread including great Indian food options 4 excellent service. We checked in at 11 at night. There were some issues with the air conditioning. The electritions were sent within no time and the problem was taken care of. 5 staff is so warm and welcoming. From the moment you enter they are at your service. 6 nice and clean rooms

  • 2/5 Jian C. 1 year ago on Google
    Deeply disappointed by the response from Sasiprapa. This shows she did not even read the entire review and gave an automated response. Please re-read: We stayed here last weekend. First impression was very good as we were warmly greeted by the hotel staff. We checked in and got our hotel cards and happily went up to our floor but both the hotel cards did not work despite repeated attempts. So we had to go back down to the reception to clarify the matter, which the staff tried activating the hotel cards again before giving us back the cards. After that we went back up but unfortunately the cards still did not work. At this point of time we were slightly annoyed and had no choice but to get back down to see the staff. The staff decided to give us new cards and assured us it was working. Guess what? The cards still did not work!! I was irritated at this point already, Luckily there was a cleaner then who helped us open the door with her master card so we entered the room and I called the reception to clarify the matter again. The staff told us that they will send someone to fix the door so we went out to eat first as we were already angry and hungry! After we came back, I went to the reception to collect the new cards but this time the cards did NOT even work on the elevator... So went back to the reception AGAIN, and the staff tried to activate the card AGAIN. We managed to enter the lift BUT still NO LUCK with the hotel door.... My wife was already super frustrated. So I went back down again for the FIFTH time and got the staff to go up with us to settle the issue. Finally the cards worked on the 6TH TIME! To be very honest, the room was nice but the incident made it a bad experience for us. The staff were not even apologetic to us at all over this incident. Imagine having to go up and down the lift 5 - 6 times to the highest floor just makes it a bad experience..

  • 4/5 Neel S. 1 year ago on Google
    A very good hotel with extremely helpful staff. Please note that during busy hours the wait times for elevators and any staff related task (house keeping, in-room dining etc) can be very long. It's more an effect of the country coming out of the lock downs than any fault of the team or management. But patience is key.

  • 4/5 James W. 1 year ago on Google
    Hotel is in a great location. 10 minute walk from siam paragon and directly opposite platinum mall. Can access alot of places by foot and then get a tuck tuck home very easily and cheap. Staff were very welcoming, friendly and helpful. The breakfast is highly recommended which caters for everyone. Rooms were clean, big and spacious. The bed was fantastic. Could be having a full on wrestling match and not a sound would be heard if you know what I'm saying. We stayed on a high floor and had a very good view of the city. I would stay here again.

  • 5/5 lekha s. 1 year ago on Google
    The wonderfully renovated hotel is new,gleaming,sophisticated. Huge,varied,hi-quality menu,as they have many Chefs,including French ,Indian. They have some amazing fusion contemporary Thai dishes too. The Executive Lounge is spacious,comfortable,and has an impressive Drinks List,and Menu. Most satisfying ,is the superb service,starting from the dynamic GM who is passionate about sustainibility ,to all the staff. One of them walked me all the way to the road, to ensure I got a taxi ,which was such a helpful gesture. A great Hotel to experience,post Covid, in Bangkok,which is buzzing with tourists again. Not to forget the Business market,which this hotel also attracts,due to their many Function Rooms. Kudos

  • 4/5 Amy F. 1 year ago on Google
    Service: Good, always being greeted and the staff are ready to attend to your queries. Rooms: Spacious, bedrooms are decent but the toilet's lights for the cubicle and shower area are dimmed. Lobby: Spacious Location: Great location as it's near to Platinum mall and others, just that there isn't any shelter so if it rains might be a little hassle.

  • 5/5 Lee T. 8 months ago on Google
    Strongly recommended singapore friends to this hotel thumb up Just check out from 11/07/23 a very nice , clean and nice foods. Very convenient with surroundings shopping malls near by this hotel Myself and my daughter lynette lee very happy and enjoyed during this holidays very first time stay in this hotel experience 😀 😊 😄 🙏🙏👍👍

  • 5/5 Fahim A. 1 year ago on Google
    One of the best five star experiences provided on any hotel I've been so far. Amazing staff service, brilliant views and a great food collection. Being at the center of the city allows you to explore several options, with access to malls and other shopping destinations.

  • 5/5 Moah L. 1 year ago on Google
    Room: Spacious room, great value for money The most comfortable bed & pillows. Great shower, hot water always available. Food: Breakfast buffet is great, fresh ingredients with varieties. Location: Top location. 10min walk to the station. Service: amazing staff always trying their best whenever we’ve addressed any issues. We’ve stayed at 3307 the service lady was great. Thanks so much. We will be back here for next visit, I don’t think you’ll find a better value than Amari to be honest (this was my 7th visit to Bangkok). Thank you.

  • 5/5 Naor I. 1 year ago on Google
    Great Hotel, the hospitality stuff are very kind and tolerant, taking care of your needs. The rooms are great especially on the renovated part. Location is great to each part of Bangkok. Highly recommended!

  • 3/5 Kh C. 1 year ago on Google
    Hotel has undergone upgrading since my last visit. However, I was quite surprised that the lift cannot go to the pool level -8/ breakfast area directly. I have checked with the staff and it seems I need go to the lobby and then head back up. This is quite surprising for a 5star hotel.

  • 4/5 Han Yong L. 11 months ago on Google
    The hotel went through a facelift during the pandemic, seems like a brand new place. Room is clean and spacious, proper table for work and a 2 seater sofa, bathroom comes with a tub, shower and potty area. Staff are really friendly and helpful. Will stay there again when I’m back.

  • 5/5 Rene P. 1 year ago on Google
    We had a great time here, very friendly staff, location is spot on since it's opposite the Platinum Fashion Mall, walking distance to Central World and many places you can find street food. Very clean room with safe and 4 complimentary bottled water everyday. Buffet breakfast is great.

  • 5/5 Aylin M. 10 months ago on Google
    Defo one of the best hotels! Nice from the inside, clean, the room was spacious. The location is decent! After a long day of touring the city, the foot massage places are literally 5 minutes away from the hotel which really helps!

  • 4/5 EMERSON I. 9 months ago on Google
    Clean and spacious room, bathroom. Hotel amenities such as pool and gym are available. Their executive lounge is the best place to decompress from the craziness of traffic outside. The breakfast buffet on the 4th floor is massive.

  • 5/5 Marcus D. 1 year ago on Google
    This hotel has one of the best hotel gyms in bangkok. Breakfast is Amazing if you cant what you want to eat your not hungry.The rooms are modern and have great water pressure with hot water. The hotel is steps away from a large clothing market also

  • 5/5 Shawn B. 2 years ago on Google
    Amari Watergate Bangkok makes for a very comfortable stay for families and business travelers alike. The property features many refurbished rooms that are beautifully appointed and make for an incredibly comfortable experience. The hotel staff are extremely professional and courteous, committed to ensuring a positive customer experience. Lots of shopping surrounds the property, and convenient transportation links are nearby. A short walk to CentralWorld provides countless dining opportunities and even more shopping. The hotel pool is spacious and welcoming. My family and I look forward to returning again soon.

  • 5/5 John A. 8 months ago on Google
    Nice place but a little rough on the edges with some small details but it was a great stay in a busy area full of shopping Pros: comfortable beds, big soft pillows, friendly staff that are very helpful, clean rooms and well taken care of common areas that shine. Rooms and carpets are very clean(wearing white socks inside our room there was no dirt on my white socks, 4 bottles of complementary water everyday was a nice touch, housekeeping did a great job cleaning daily. Breakfast was incredible but the coffee brand wasn’t that great so I enjoyed the extensive tea collection they had next to the coffee machine, food was fresh and staff in restaurant was exceptional with different selections of food every morning. Housekeeping takes off there shoes to clean the rooms(nice touch). Bell service was good but failed to greet us once we arrived in our limo. Cons: elevators are very annoying(no buttons inside elevators and you have to scan your key card outside so if you miss the elevator you have to do it over again and it can also be overloaded with passengers and some may not want to get on but their floor has been assigned from the outside so you going to have extra stops. Air con in room always has to run with old thermostat that doesn’t have an auto setting to regulate the set temperature so once the outside heat cools down and your asleep it can get very cold making you get up in the middle of night to turn it off. A/c works great but it’s an old controller so it’s always running. Bathroom in the room was very clean but not enough lighting for make up and a few bangs around the doors with some sloppy grout work but it’s Bangkok and it’s what it is. Nice place in the heart of the clothing capital for shopping and hotel was very clean with a beautiful pool and amazing sauna and spa next to the towel attendant on the pool deck. Fantastic breakfast but get there early, after 9:15am it can be hectic.

  • 5/5 Tammy M. 9 months ago on Google
    Make sure to use HoteITully.ᴄᴏm when booking your room. This website will compare thousands of booking web sites and typically will have rooms much cheaper than others! You're welcome :)! This resort is one of the most well known in the area. I have been staying here for a very long time. If you choose this place you for sure won't regret it. One of the best hotels! Nice from the inside, clean, the room was spacious. The location is decent! After a long day of touring the city, the foot massage places are literally 5 minutes away from the hotel which really helps!

  • 5/5 Leon N. 8 months ago on Google
    What a joy it was to stay at this hotel. From the time my family and I checked into the hotel until the time we checked out of the hotel, it had been simple and quick. Kudos to the very professional and lovely lady at reception who always looked after us, and her name was Lookmee. She deserves a rise. Was very helpful, clear, and thorough. As for the hotel itself, we were very impressed by the cleanliness and location. Rooms were up to date and very clean and spacious. The bathroom was large and very bright. The pool was of good size and clean. Wifi was also very good here. Distance from the hotel to shops and other shopping malls was convenient. It's definitely one of the best hotels in Bangkok. The breakfast was also fantastic. What a wide range of food and drinks to be consumed and they were all delicious and lovely. All in all, it is highly recommended and will definitely be back here to stay as the staff are all professional, polite, and helpful, and the hotel itself is so convenient. Thumbs up.


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