5/5 Jacob 1 year ago on Google
Overall
5
star.
thanks
Cho
ta
for
making
my
stay
great
at
the
Caroline
Astor
suite
facing
the
golf
course.
Breakfast
was
awesome.
Staff
was
attentive
and
food
standards
were
really
high.
Juices
were
freshly
squeezed.
Chicken
rice,
roast
pork
and
more
called
the
special
weekend
menu
were
served
too.
Moreover,
the
suite
and
room
were
really
nicely
decorated,
comfortable
and
clean.
The
bathtub
was
the
best
-
large,
clean
and
luxurious.
However,
there
are
rooms
for
improvement.
Firstly,
concierge
service
was
not
well
run
as
they
did
not
return
or
answer
calls
and
did
not
follow
up.
Secondly,
butler
service
need
to
be
better.
Did
not
really
explain
the
room
at
the
beginning.
Thirdly,
the
St.
Regis
bar
should
have
better
service
for
elite
members.
Please
replenish
the
finger
snacks
and
ask
if
we
need
water.
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