1/5 Victoria L. 1 year ago on Google
Our
stay
at
the
hotel
was
the
worst
we
experienced
in
Thailand.
Upon
arrival
at
2.30
pm,
our
room
was
not
ready
until
3
pm.
Additionally,
there
was
no
internet
connection
in
the
room,
the
water
was
not
running,
and
the
breakfast
selection
was
abysmal.
What's
more,
a
glass
bottle
had
been
left
at
the
edge
of
a
shelve,
which
then
fell
and
shattered
against
the
marble
floor,
causing
a
severe
cut
to
my
husband's
foot
that
required
nine
stitches.
We
had
a
morning
flight
to
Koh
Samui,
where
upon
arrival
he
had
to
be
taken
away
in
an
ambulance.
On
check
out
the
hotel
staff
then
proceeded
to
charge
us
600
baht
for
the
towels
that
were
stained
with
blood,
yes,
we
used
them
to
stop
his
enormous
bleeding!
As
a
result
of
the
terrible
service
and
incidents,
our
vacation
was
ruined.
We
incurred
almost
$1000
in
medical
expenses,
and
my
husband
is
still
not
able
to
walk
properly
after
two
weeks.
Stay
away!
There
are
so
many
better
places
for
the
price!