Absolute worst hotel I’ve ever stayed at. No hot water in the shower, and it leaked on the floor everywhere. toilet barely worked, lobby had no ac so you come off the hot streets into an even hotter hotel. The bed, I think it was softer laying on the floor. Alerted staff about us not having hot water and shower leaking and they came and looked at it and walked away without even saying anything to us. Only plus to the hotel is the location, would never recommend or stay here again

This is a DUMP, WE CHECKED IN TODAY 12/15/23 AND CHECKED OUT ONE HOUR LATER. Anyone who rated this good are liars or do not know anything good. We went one block down to the Marriott and pay for a better hotel. IT IS NOT WORTH THE SMALL COST. this is one instance where you get what you paid for. There's no refund but it was ok with me. Mosquitoes in the room and the bathroom is disgusting. The worst part they give you a notice that if you break anything you will get charge but the list is extensive. Construction is also going on. Good luck 👍 you were warned.

Room is spacious but no hot water. The technician was in room few times to fixed it but still nothing changed. Finally talked to the front desk in person, they told me the whole building don't have hot water. Which means, stop complaining, it was a cheap hotel. The staffs just go through the motion, not as friendly as other hotel i had been stayed in the area. If you are a solo traveler, and don't mights the hot water wasn't hot only slightly warm then this might be a good hotel for you. Day 3, Just talked to manager 15 minutes ago, and now I have hot water..

Please save your time and money and don’t book with them. Their photos are very deceiving and nothing like what it actually looks like. The area is not family friendly at all. It’s is borderline ‘red light district. I was absolutely horrified when I saw the room. Ceiling was low and the room smells like mouldy. Don’t let any of these reviews tell you this place is great. Very far from good.

I recently stayed at the Arawana Regency Hotel in Bangkok for a five-day trip, and I must say that my experience fell far short of my expectations based on the photos I had seen online. The reality of the hotel was quite different from the enticing images portrayed. Upon our arrival, we were given a room that had a strong damp smell, which was quite unpleasant. To make matters worse, there were no toiletries provided, and it took multiple requests before we were given a small amount of shampoo and body wash, in a water bottle, no less. This lack of attention to basic amenities was disappointing. Throughout our stay, we encountered numerous issues with the room. The toilet often had trouble flushing properly, and the shower had a tendency to stop working. It seemed that the hotel was aware of these problems and was addressing them on a case-by-case basis, but the issues should have been resolved prior to our arrival. The television in the room offered only analog channels, which was a letdown in this digital age. The internet connectivity was another source of frustration. We were limited to using only two devices, and even then, we had to frequently log in again, which was inconvenient and annoying. Breakfast was served at a restaurant called Dakshin, and the dining area was quite dark, which did not create an inviting atmosphere. The quality of the food was just average, and serving oily and spicy curries for breakfast was an odd choice. Due to the persistent damp smell in our initial room, we requested a room change. Initially, the hotel staff claimed that no other rooms were available, but we mentioned health concerns, and suddenly a room on the fourth floor became available. Unfortunately, the staff did not assist us with moving our luggage to the new room. While the new room was an improvement over the first one, it had its own set of problems. The hot water temperature was inconsistent, frequently fluctuating between very hot and the temperature we had initially adjusted. Moreover, there were no plug sockets near the bed, which made it inconvenient to charge our devices. The only redeeming aspects of this hotel were its location and the rooftop swimming pool. We did enjoy our time at the pool, especially since it was not heavily frequented by other guests. However, there were signs of poor maintenance in the pool area, which was concerning. In conclusion, I would not consider returning to the Arawana Regency Hotel unless they make significant upgrades to match the standards advertised in their photos. The hotel has several issues, from the rooms to the amenities, and there is a clear need for improvement to provide a comfortable and enjoyable stay for guests.

We just stopped by because we had checked out from our previous hotel and our flight that night wasn’t till after midnight so we thought we’d get a cheap room and shower, nap etc before our flight. While I’m glad we did, this place was not good. The room had a weird humid/moldy smell coming from either the bathroom or the AC. The door to the room got stuck when we came back in and we couldn’t get it open for several minutes. There were two bath towels provided, no hand towels. The half glass shower door was useless because water got everywhere and the toilet was leaking for some reason. It’s surprisingly a Japanese toilet (albeit an old one). The TV was stuck on static too, not sure what was wrong with it. One of the elevators was broken but it wasn’t an issue since the place wasn’t too busy. The lobby had no AC but they have fans. This wasn’t a problem for us but we did have to wait 30 mins before being assigned a room since they weren’t clean yet (at 2pm, which was their check in time). The staff was very friendly and professional though, however I wouldn’t stay here unless I really had to. There’s lots of food and activities nearby so the location is convenient.

Affordable great hotel. Each day, the rooms receive a thorough cleaning. Friendly service is provided by both the restaurant and reception employees. The cuisine at the hotel restaurant is excellent. The metro is ten minutes away on foot, and it takes two lines and about 25 minutes to get to the centre. The location is more than safe; it may be a little run-down but it's definitely not rough. Definitely advise on a budget

Thanks to your staff for making it such a comfortable stay at your hotel. I was there for 6 days with my friends and for all these days I was attended with utmost warmth. I was impressed to see the prompt room service despite the peak season. Every need was catered with utmost care making us feel so important.

We travelled from the States to be here for our honeymoon! Amazing hotel with a staff that is really competent! The front desk and the staff provided excellent service! They welcomed us with open arms and demonstrated their genuine concern for you. On my following trip, I'll most sure stay here again.

The hotel is fairly popular among budget travelers for its price and location. But I had some bad experiences especially in my room. 1. Two lights in my room were not working, 2. There was no lan phone in the room. 3. Different types of insects are found in the room and washroom. 4.The cupboard lock was broken, 5.The locker was not working. It may not be in another room.But overall there are some problems like their staff is not very friendly and they don't give facial tissue in the room which is very common in standard hotels.

If you want to look for a cheap place to stay short term during vacation, then ok. The place is old and not so well-kept. Elevators are full of smoke smells. There're both bathtub and rain shower in the bathroom, which could be used interchangeably by pulling or pushing the lock. However, the lock always slips back to old position (bathtub) so it's super hard to have a shower, especially washing hair.

I'm not satisfied with these rooms. The hotel was very noisy and had no parking area, Smoking is not permitted within 5 meters of the hotel. ,No mobile charging in the room. The service was better, the room was far away from the city and in a noisy area, Morning break fast is not good enough

This is a good 3 star property with a good road accessibility to everywhere .The lobby and the rooms are well maintained .They are not provided bathroom amenities like tooth paste and brush ,hand towel ,tissues etc even after asking for the same .The staffs are cooperative but they just need more training to handle the guest .most of the staffs are not good in English .The reception is looks like a bank office as it’s filled up with alots of papers and files . Overall it’s a good property room quality wise .

Room is spacious and clean but the bathroom need a bit of sprucing up for it to be more acceptable. Water pressure is really low for showers but ok for tap. Mattress is really hard not to my liking. Location is good, with both Asok & Phrom Phong BTS station on either side. Staff are friendly.

We only stayed here one night. The room we got was very big and spacious. The pool is on the 5th floor. There are some stairs to walk up to get to the pool. It's a bit small. There's a gym and saunas in both the bathrooms. The staff are super friendly, helpful, and welcoming. The wifi works really well, but it was only good for two devices. The staff was able to give us another room number so we could connect our computers as well. The bathrooms were alright. The bidet leaked when it was used and the curtain was dirty and had build up on it. The breakfast here is Indian food, but I can't remember what time the hours are from. The location is great, not too far from the main road.

It looked great from the outside. The location of this hotel is strategic. Close to all malls and connected to roads well. But the service was not great. Rooms were shabby , not well cleaned. The staff refuse to give water bottles even in exchange for payment. Asked for a tooth paste, the room service person directly told me to buy it from a convenience store. I didn't feel they were cooperative. The pool side was great. They have a sauna bath too. The breakfast was complimentary. They had Indian breakfast options too along with local Thai and English breakfast

Really well located hostel . Really lovely atmosphere and decor inside. Rooms were well furnished with a very nice bathroom and comfy beds, felt very safe even in shared dorms with strangers (lockers included). Beds came equipped with a personal light, shelf, and charger. Kitchen was very well equipped with good appliances and plenty of utensils; can be hard to find much fridge space but that is understandable. Nice communal areas such as seating both near reception and near the bar. Would definitely recommend.

WHERE DO I START????? THIS PLACE IS HORRID AND DISGUSTING! IT NEEDS TO BE DEMOLISHED! This hotel offers an up charge for a lack luster breakfast full of flies around the canned fruit that’s offered and food tasting as if it’s been cooked and reheated for days with stale croissants and milk. The rooms smell of mildew, the shower water is cold , the pool area is disgusting, the sauna is inoperable and the hotel as a whole is dirty and nasty! Yes, it’s budget friendly but if you care about comfort and sanitation, this ain’t the place. The area around the hotel is conveniently located to bars and the railway. That is the ONLY upside!

The property is situated at a good location. Mall, metro, restaurant are situated at a walking distance. Soi cowboy, Nana plaza is at a walking distance of about 1-2 KM. There are no. of the massage center and small bar you'll find just outside the hotel. On the terrace, sauna bath, gym, swimming pool is there. Although the cost is slightly higher, but it is worth it. Also various restaurants, shopping stores are situated at a walkable distance. This hotel is mostly preferred by Indians as a number of Indian restaurants are present nearby to this hotel. You can also keep your luggage at the reception area while checking out. You can go to explore remaining places or wherever you want if you have sufficient time. You can collect your baggage from the reception while showing the token that they gave you when you submit the baggage.

For the price, it was a decent stay. The front desk (chubby nice girl) was very lively and cordial. The room was.spacious. toiletries were lacking (no oral hygiene kit) so bring yours. There are Nearby 7-11 and street food places.

We had a lovely stay at this hotel totaling over a week. All the staff are incredibly kind and accommodating. They made it incredibly easy for my grandmother who we took in a wheel chair. If we needed something they handled it for us and that’s five star service

Clean and sizable room. Good temperature control air conditioning unit. Annex cafe with nice breakfast. At centre of 2 BTS Station, a bit far from both but manageable to Asoke Station or the Terminal 21. ..

Loved this hotel. I do think it could use some more updates in the rooms to keep things current but for the price we couldnt have been more satisfied. This is my go to place when staying because of location but i might make it my preferred hotel whenever i travel. The breakfast was actually impressive to be free.

The dining options at the hotel were simply fantastic. Whether enjoying breakfast, lunch, or dinner, the quality and variety of dishes offered were impressive. The culinary expertise showcased in each meal, along with the attentive service, made dining a highlight of my stay.

Our kids couldn't get enough of Arawana Regency Park's rooftop pool and playground. The spacious family rooms were ideal for relaxing after a day of exploring, and the staff even helped us arrange kid-friendly activities. This is the perfect spot for a family vacation!

The hotel is in a very handy position in Sukhumvit. It provided both a peaceful haven and close closeness to the exciting city life, with easy access to transport and neighbouring attractions. This harmony made it easy and pleasurable to explore the area.

The hotel is beyond expectation. Too good with a swimming pool on 6th floor that makes the experience exotic. But all staffs are not good. Firstly they understand Hindi and during checkout they only understand Thai which was not at all supportive. Breakfast buffet is a huge queu with plenty of options

The worst hotel in my Bangkok experience! Dirty rooms, dirty bathrooms and bedsheets, dirty towels. Room wasn’t ready for check in and we have to wait. NOT RECOMMENDED!

Great location, room with a great price. It's between two metro station, just 4-5 minute walking distance. As soon as you are out of the hotel to the street, there are plenty of food and drink options around. Staff and service was incredible. I have arrived 2 hours earlier then check in time and they let me get inside without even asking. From security and reception to cleaning staff, everyone is so friendly and polite. Terminal 21 shopping mall and korean/japanese area is just 5 min. away. Top location.

Budget Hotel,Old property, poor quality breakfast what they offer in buffet. We stayed here for 3nights, room no. 116 and 118, both rooms had some kind of bad smell from bathrooms on 1st day, next day when we complained housekeeping team, they addressed it. Overall ok for budgest stay.

Having just spent a month at the Arawana Regency Hotel, all I can say is you get what you pay for. Yes this is not a five star hotel and there were little “niggles” but the room was cleaned every single day. The one problem I had with the door card not working (battery run out) was resolved promptly. The shower could do with some form of stopping water spreading into the toilet/basin area. A lot of these other reviews I find to be unfair. If you want a five star hotel, pay five star prices! The service and staff was excellent for the price. The swimming pool clean, maybe too much Chlorine and yes certain elements may need refurbishing but for the price I recommend this hotel. My room was on the 4th Floor. Thank you and I will be back in December

Arawana Regency Park Sukhumvit boasts top-notch facilities. The gym, pool, and other amenities were well-maintained and provided ample opportunities for relaxation and rejuvenation. The hotel's commitment to providing a range of quality facilities added immense value to my stay.

The best place to stay. The outside was adorable. The room was fully cleaned and the swimming pool was great. Staff very friendly and very helpful. Rates were great. Rooms are very good value. Highly recommended

Very good place for stay with family. Convenient for public transport. Very helpful staff, big room, good cleaning.value of money.

Bit slowly service and smell of mold but anyways ok place.

So impressed by my stay here I've come back for a third time within 3 months

Very good 😊

Me and my family had a really pleasant experience while staying here for 3 nights! The room and beds were clean, the bathroom facilities were working properly and there was pure Indian vegetarian food available downstairs! The staff was super nice and really serviced with a smile. Of course, it helped that we had moderated our expectations, having read some really negative reviews online. It is true that the hotel has seen better days. The perfectionist, discerning, traveler will surely find things to complain about. To my mind, this hotel serves its purpose if you are only looking for moderately-priced and decent accommodation in a well-connected area.

Dead bugs by the bed. The "view" was a wall. It reeked like mothballs and mould. Bathroom was dirty and the drain hardly worked. The staff reception were good however when we tried to get a refund and chage hotels, they would not give us a refund. Do not pay up front here. No breakfast included. The rooftop pool was good and there's a nice indoor garden.

Very helpful staff, nice big room. The rooms smell a little musty though likely because of lack of patronage due to COVID in recent times (nothing a few days of airing everything out wouldn't fix). Quite comfortable. Good central area, right next door to a convenience store, with multiple small bars, massage parlours and food options literally 50 metres away. There's no smoking area in the hotel so you have to stand out on the street to have a cigarette, which is annoying, especially when being approached by beggars asking for money and food continually... There is no avoiding that as there's no valet area or real entrance, it's literally 3 steps from the foot path to the front door. The pool on the roof is great, though apparently you can't use it unless wearing "bathers", no shorts allowed... (ummm, males usually wear shorts as their "bathers" so maybe a loss of translation) and it's only available up until 8pm (maybe too many people drinking around the pool). The shower and bathroom could use a good clean and the shower actually leaks. One of the power outlets gives me a disco effect sometimes with one of the lamps, which is a bit frustrating, though generally happy. I wish they would turn more lights on in the evening, as it's a bit gloomy and the gardens are a huge selling point if they were tidied up, chairs and tables were set up again like their advertised photographs in their booking websites, and air conditioning was turned on, otherwise it's quite oppressive to sit in the garden and it feels like sitting in a greenhouse on a warm day.

The hotel is placed conveniently in soi 22. The staff are friendly sometimes, depending on which one's that are working. Kind of an Indian/Thai breakfast at level 3. A small pool with 4-5 chairs and a gym. They've also got a sauna. The rooms are pretty descent with flat screen TV, AC, bathtub (broken water switch) and safe deposit. The room cleaning was below average. I think they just rinsed off the drinking glasses in the toilet and left them there. The sheets were not changed either and they always gave us 2 towels and 2 drinking glasses instead of the amount of people that were living in the room, 3. I would have been nice with a bathroom carpet. The plus were the bath robes.

We weren't impressed with this hotel. They got our room wrong so we had 2 single beds. We moved to another room where the shower leaked and flooded the bathroom. The room smelt of mould. Third room back to single beds which they just pushed together. No bath but at least the shower worked. No one is friendly. Disappointed. The roof top pool is very small with no bar even though they advertise a pool bar and there's two sunbeds in a tiny little area. Not returning there.

The hotel is spotless, and the staff is welcoming. the generously sized and well furnished rooms and bathrooms. The pool is tidy and offers a lovely view. One evening, we sat by the pool and watched the distant fireworks. The hotel is relatively quiet and conveniently located to shops, restaurants, street food, and transportation, despite being very close to busy streets.

A nice, older hotel with large rooms, sauna, swimming pool and fitness area. Also with an Indian restaurant adjacent providing guests continental breakfast with fruits in addition, separating into a restaurant in the evening serving excellent Indian cuisine at a good price.

The best place to stay and this residency is situated at awesome place. The outside view is adorable. The room was fully cleaned and furnished. Highly recommended their service. One more thing there is also poll available.

Very poor service in that hotel the air conditioning is also not working nd not that much good. In rooms the smells are coming and wifi also not working properly no staff members are there in hotel and one more important thing no one is understand english they all are speaking in thai language its very difficult for Indians. If someone tells me to rate this hotel I will give 0.

We stayed here for 2 days (@11 people). Compared to the other hotels we stayed here in Thailand, the stay was comfortable. Special thanks to Chef: Ajith for the delicious Indian food.

Awesome location, good stuff, solid small poll. Room looks very old, furniture, toilet. Bed very uncomfortable. Shower was for hobbits. Good price/value.

The best place to stay. There is also a pool in it. The outside view was adorable. The room was full cleaned. Highly impressed

The best place to stay. The outside was adorable. The room was fully cleaned and the swimming pool was great. Staff very friendly and very helpful. Rates were great. Rooms are very good value. Highly recommended.

Great location, room was clean but old. Badly needs renovation especially the bathroom fittings. The bidet will blow your back side to the roof because of high pressure!! For the price charged it's acceptable though, just don't use the bidet ....

Rooms are small, quiet old building not maintained properly. Staff is very nice and helpful they try to help at max what they can do. Dakshin breakfast is not at all good. Very little flexibility on extended stay, be ready to pay extra ( same in every hotel of Thailand) Pool was very dirty, hotel doesn't look like as shown in pictures. This is a budget hotel, so expect same.

Not the best of places. But the price does match what you get. Only pluses are.... Location for BTS, friendly staff, and a really nice hard bed. The bad are it's simply a dump. Pool was freezing with a building site as a view. Decor on the room levels was fallen apart. The area was like a red light district not classy in the slightest. Do yourself a favour, if your a couple pay the extra for the nicer hotels.

Reception was absent. Problems with tv and smell of mold. Otherwise its ok, good location and quiet.