5/5 Shauna D. 3 years ago on Google
While
ASQ
isolation
isn't
the
ideal
beginning
to
any
trip,
the
Chillax
Heritage
Hotel
and
its
wonderful
staff
made
me
feel
comfortable,
content,
and
secure.
It
is
obvious
that
a
lot
of
thought
and
careful
planning
have
been
implemented
to
ensure
guests
are
safe
and
healthy.
Their
systems
and
processes,
along
with
the
cleanliness
of
the
hotel
and
the
safeguards
put
in
place
by
staff
-
PPE,
specific
elevators,
etc.
-
truly
made
me
feel
at
ease.
I
never
had
to
want
for
anything.
Every
request
I
made
of
the
staff
was
fulfilled,
and
sometimes
so
quickly,
I
could
hardly
believe
it!
They
were
generous
with
supplies
and
always
treated
me
as
though
I
was
a
friend
of
the
hotel
-
not
just
a
number,
and
certainly
not
a
burden.
The
room
was
clean
and
well-appointed.
I
thoroughly
enjoyed
the
soft
bed,
comfy
pillows,
and
the
jacuzzi
tub.
The
large
window
allowed
for
a
lot
of
natural
light,
so
I
never
felt
trapped
or
in
a
cave,
as
it
can
be
with
some
other
hotels.
While
I
didn't
use
the
smart
TV
often,
it
is
a
cool
amenity
to
have
-
positioned
well
and
of
a
good
size.
Internet
was
super-fast,
so
streaming
and
downloading
were
no
problem
at
all.
The
meals
were
decent,
maybe
not
always
delicious,
but
I
did
enjoy
the
green
curry
and
the
tom
yum,
as
well
as
the
cashew
chicken
and
the
burger
&
fries.
I
could
have
ordered
from
7-11,
but
chose
not
to
do
so,
so
there
are
other
options
if
you
aren't
keen
on
the
cuisine.
I
really
must
emphasize
the
friendliness
of
the
staff
and
their
willingness
to
make
me
feel
at
home.
Al
the
things
I
mentioned
above
are
important
in
the
hospitality
industry,
but
if
the
staff
is
rude
or
neglectful,
it
can
ruin
everything.
The
kind
people
who
work
here
are
top
notch!
Every
single
person
I
came
into
contact
with,
by
email,
or
LINE,
or
in
person,
were
absolutely
wonderful.
Thank
you
so
much,
Chillax.
I'm
excited
to
leave
ASQ,
but
I
will
miss
your
hospitality.
You
guys
got
it
right.
1 person found this review helpful 👍