I was looking for wallet and already chosen in mind with my money ready to buy. I walked in and walked around 5 minutes no one ever cared to assist me. Only a few customers in that time. So I decided to ask 1 staff that I want to see the wallet. She told me "Sorry, I have customer". Yea so I'm not customer? and if she is really busy with other customers, she can tell other staff who is just standing doing nothing to take care me? or no, because they think I'm not a customer. I wear T shirt, short and sandal. If it was becausr those stuff I'm wearing then your brand is low graded since the time you judge me. You should always remember that you are not that high end brand and as same as your level, there are other brands with much better customer services.

To be honest, why do you need to know where you come from? To judge? There is no need for them to ask personal questions. (The guy who is at the front door) When he asked me what I was looking for, I didn’t here so I asked him what he said again and he yelled at me. Is it how an employee should treat their clients? Very bad costumer service. The guy that showed me the item I was looking for, wouldn’t even bother helping, just on his phone doing something.

Worst Gucci store I've ever been to in Bangkok. I'm a die hard Gucci fan. I've owned various Gucci products in the past including shoes, wallets, card holder, backpack, belt, and scraves. I got fedup by Gucci employee in Siam Paragon. So far, I've been various Gucci stores (e.g. TH: Icon Siam, Paragon, Embassy( China: Shanghai IFC mall, Japan: Ginza, Sapporo, Italy: Milan, Russia: Gum Dept). That day, I wanted to try Ace sneakers; went there dressed properly with my friends and ask to try Gucci ace sneaker. But after I tried them on, I feel like it's too tight on the front part of the sneaker. So I've told her that I don't like the feel of it, thanks. Then she replied, "I thought u like it, you're not gonna buy it?" Then I'm like... excuse me? Do I need to buy something that is uncomfortable just because I tried it on? This is by far the worst gucci store I've ever been to. I've owned a total of 3 Gucci Shoes (2 sneakers and 1 loafer), which means I've experienced quite a lot with their quality, on the other hand, that shoe that I tried them on just doesn't cut it. So I decided not to buy it. In other stores (eg. LV, Hermes, Chanel, Balenciaga) I've asked to try them on the past and if I like it, then obviously I'll buy it duh? but if I don't like it then ofcourse I'm not gonna buy it. But I haven't got any problem with other Gucci Stores in BKK, their employees are much nicer and well trained. Therefore, I think Gucci Paragon is by far the worst GUCCI STORE IN THE WORLD and they deserved less than 1 star review (if possible).

Worst Gucci Store EVER !!! BETTER GO TO ICON SIAM or CENTRAL EMBASSY.

No comment!

The Guy wearing glasses working here is incredibly rude and not willing to show what customer want he will just playing with his phone and staring you fiercely This is the worst Gucci shop ever in the work DONT GO THERE

RUDE CUSTOMER SERVICE

DO NOT EVER GO THERE

Worker are so rude and terrible. I was waiting in the line and the staff told me to wait to go inside but all of a sudden out of nowhere four people just walked inside and the staff let them.Workers there thinks they are verry important specially the oldest girl. Go to an other Gucci better

PLEASE GO TO EMPORIUM OR CENTRAL EMBASSY! One of the worst customer service I have ever seen from a brand name shop in Thailand. They should have known that there are many people will be coming on a weekend and they had less than 10 people to serve customers inside. We had to wait almost 1.5 hours in the queue, and once went in they mentioned that they don't have representative. Then what we saw was they had taken in 3 more groups who were behind us in the queue, and they had representatives immediately. Then waited 10 more minutes and I started to talking to a representative and his answer was their queue management is not properly set up, so we have to wait. I understand if this happened in Zara, H&M or some basic shop. But Gucci is a brand name shop and you wait 1.5 hours and come in, not to window shop. None of the staff were helpful despite the young gentleman who assisted in getting a representative after a while. Thereafter, the representative was not eager to sell anything to us and once we said we want to see wallets, her answer was "let us know what, we can't show you everything". This is the first time I heard that brand name shop does not want to show everything they got. Best thing was the shop manager lady (I guess) giving some looks at me, as if we are there to get some charity. As they don't have the courtesy to serve customers, we went back to our usual Emporium branch and it was a wonderful experience. Khun Ant was very helpful and I regret that being there in Siam Paragon at first place. If you want a hassle free Gucci experience, please select another branch other than Siam Paragon. Experience their literally sucks.

Worst gucci store i ever been!! Look at you like you have no money. Wait 2 hours and get ignore. Never ever come again, not even offer water. Im not surprised so many bad reviews. All of the staffs are so unwell behave. If you are that rich and look down at people, you should not work in hospitality industry, we are all equal!!!!!!!!!! I recommend you guys to go emporium or king power, they are much nicer.

Wow, I give it 0/10. The worst experience ever. First of all they ask you right at the entrance what you wanna buy. What if I don’t know yet? You won’t let me in? Weird, I thought, but wait it gets more and more interesting. The assistant wasn’t friendly at all. She was coolly polite but then when I said I’ll take the belt she asked me to show my passport… hmmm, weird again. Two red flags. So she’s leaving and coming back with “Russians can’t have vat refund… oh, and you can only pay in cash” I’m still shocked reliving it again. Didn’t help that I have Thai card and I was willing to pay and no vat refund but I guess they mostly bothered with politics. Shame. I will never support such business again

(Translated by Google) Yesterday I bought a bag at the Siam Paragon branch. Terrible staff We looked at the bag less than 10 minutes. Then decide to buy Employees are boring. In a hurry, buy, hurry, kick out the shop, ask what is going on, it's boring, why is it? I don't want service? I do not want to do it, leave. Size when finished buying will take a picture of the item that we have bought She even dismissed them for taking pictures outside the store, Iweng !! Angry !!! (Original) เมื่อวานไปซื้อกระเป๋าที่สาขาสยามพารากอนมา พนักงานแย่มาก เราดูกระเป๋าไม่ถึง10นาที แล้วตัดสินใจซื้อเลย พนักงานคือทำหน้าเบื่อๆ แบบรีบๆซื้อรีบๆๆไล่ ออกร้าน ถามอะไรไปก็ทำเบื่อ คือทำไมหรอคะ ไม่อยากบริการหรอ ไม่อยากทำก็ลาออกไปค่ะ ขนาดตอนซื้อเสร็จ​จะถ่ายรุปของที่เราซื้อแล้ว นางยังไล่ให้ไปถ่ายนอกร้านเลย อิเวง!! โมโห!!!

(Translated by Google) One of the cabinets on the left hand side of the door a young female waiter Very bad attitude! What do you mean? Old woman Ask her questions are ignored I thought she didn't hear it and went to his cabinet. Ask him, can you look at the package? I started to accept things and still pretended not to see the guests. The former guest took a bunch of things on the table. But in the end, the guest said to him: It’s okay to think about it again. He turned his face right away! No level at all Look down, I don’t have money to buy with you. (Original) 一進門左手邊最靠牆那一櫃 一個年紀不小的女服務人員 態度非常差！ 跩什麼意思的看不懂 都幾歲的老女人 問她問題都不理人 以為她沒聽到再走到他櫃前 問他請問可以看一下包嗎？ 開始收東西依舊假裝沒看到客人 前一個客人他拿了一堆東西擺在桌上 但最後客人跟他說：沒關係再考慮一下 他馬上翻臉耶！ 一點水準都沒有 瞧不起人我有錢也不跟你們買

(Translated by Google) To HR, there is a female employee Gucci Siam Paragon branch bought food In the Foodhall restaurant Show inappropriate behavior With restaurant service staff (Not satisfied with what employees do Then exclaimed, "Oh," I heard and felt that I didn't speak like this. Not satisfied Is a female employee who is acting expensive Think you sell Gucci and have money, be more noble than the other employees in Paragon, have a terrible habit, speak out, no restaurant staff, they are welcome! I don't know if I accept salespeople with looks to work or not The training is not strict at all! To those Gucci employees Each person who comes to buy things Its nature to low Come from the rich family But the subconscious mind about the employees in the store together, it doesn't have ... (Original) ถึงฝ่ายHR มีพนักงานหญิงGucci สาขาสยามพารากอนได้มาซื้ออาหาร ในร้านอาหารFoodhall แสดงพฤติกรรมไม่เหมาะสม กับพนักงานบริการของร้านอาหาร (ไม่พอใจกับสิ่งที่พนักงานทำ แล้วอุทานออกมาว่า "โอ้ย" ได้ยินแล้ว รู้สึกว่าทำไม่พูดออกมาแบบนี้ ไม่พอใจก็บอกกันดีๆก็ได้จะทำให้ใหม่ เป็นพนักงานหญิงที่ทำตัวแพง คิดว่าตัวเองขายของGucci แล้วมีเงิน ทำตัวสูงส่ง กว่าพนักงานอื่นในพารากอน นิสัยแย่มาก พูดจาไม่ฟัง ก็ไม่มีพนักงานในร้านอาหารไหนเขาต้อนรับหรอก! ไม่รู้ว่ารับพนักงานขายที่หน้าตามาทำงานหรือเปล่า การเทรนก็ไม่เข้มงวดหรอกมั้ง! ถึงไอ้พวกพนักงานGucci แต่ละคนที่มาซื้อของ สันดานมันถึงต่ำ มาจากครอบครับรวยๆ แต่จิตใต้สำนึกที่มีต่อพนักงานในห้างร่วมกันมันเลยไม่มี ...

One of the staffs are so lack of service mind and her attitude is unacceptable. She doesn’t even care to even offer or check the privilege that the customer like me is entitle too! I have lost my gift card redemption because of her. Worst experience ever and from now on I shouldn’t even visit them again! Shout out to Central Embassy, their staffs are much more respectful.

This is the worst gucci’s shop in the whole world. On 31st may 2013 i went to the store. Man attribute section. There is one of the staff is so rude and impolite. We went there to bought something then just arrived in there the staff chase us like a dog. That minutes onward we didin’t feel like buying anymore. Make us sick of the service. We have many things to buy in the first place. To have some gucci’s stuff for souvenirs as we are in bangkok. The way they treat customer is the worst ever. We have been to many gucci in many country. This is the worst ever. Please don’t ever come to this shop if you don’t want to be disappointed with staff in here.

Need to wait / very busy

We decided to go to this store to look for a backpack because mine just broke even though the rating was only 2.7 and sounds like most of the staff had an attitude especially when you don’t buy a bunch of products! Our sales was named Cream, interesting name. She was very helpful, polite and patient and brought me 5 back pack to examine! Too bad I didn’t like any of them, if I like Le the style there wasn’t enough pooches and vice versa! I didn’t like any of them to spend 100,000 baht on it! But I did like the wallets and card holders with the tiger and snake, my brother in law was born in the year of the tiger and I’m born in the year of the snake! I’m planning to go back and buy them and I’ve got her contact and make sure I’ll see her for the purchase because she patiently spent time with us! I’ve been in sales for 35 years and know how hard it is to sell and. Or every customer respects the sales person! Morris

Appalling service from this store compared to other stores in other countries that I have visited and purchased pieces from. Not one of the five team members greeted me into the stores or even asked if I needed assistance.

I recently had an unpleasant experience at the Gucci store and I feel the need to share my disappointment. As a frequent shopper of luxury brands, I had high expectations for Gucci, but unfortunately, they did not meet them. Firstly, the staff at the store were extremely unhelpful and unfriendly. They seemed disinterested in assisting me and gave me the impression that my presence was an inconvenience to them. I found this to be extremely unprofessional and it left a bad taste in my mouth.

I've been to this shop in August, the service was good and the staff (Khun Oil) was helpful. She checked stock for me and requested another shop to transfer bag for me just only one hour to wait.

A little crowded cuz it’s their flagship store. SA Alex assisted me. He was super helpful and efficient. Khap Khun Kah, Alex. I’ll be back soon ✌🏼

I don't get it why many people give low rating for this place. I just go there a minute ago, and accompanied by Mr.Mawin . He got perfect english and patient. I came there with suitcase, many plastic bag (just shopping from the market), not dress well. I only bought card holder, and he still really served us very well. Thank you Mr. Mawin, I hope you always healthy and keep your great attitude.

This is the type of place that ruins a brand. We walked up to the door only to be told to wait in line which was empty as was the store. I asked why and they rudely told us to wait and pointed to the rope like a frustrated pre retiring boarder guard in North Korea. Haha..amazing when you’re coming to spend money in a store. Perhaps the training should include some customer service especially when you’re in the high end brand business. I just told them “I guess I’ll spend my money elsewhere” to which their imaginary reply was “oh good we don’t have to do any work here”. Amazing indeed.

Worst customer service. No respect. I would never buy here, because of this really bad service.

I did not like the service , they don't help you select. They told me to line up and actually treated me very coldly. To pass through the entrance and the waiting line is a horrible experience.

I would gave minus 3 stars. Worst customer service I have ever experienced. Feel like I have to beg SA for their service. Products are good but just like other luxury brands. Why it’s so hard to buy stuff! Unfriendly and turn off my shopping mood!

Very busy store in Paragon