LIC of India, Branch Office image

LIC of India, Branch Office

Insurance company

😠 I will request LIC Mumbai head office to help customers of basically Laketown branch. Not getting any single help and without giving help the staff used to sleep, loiter here and there behave rudely with customers.Horrible branch I have ever seen. I will request branch chief manager Mr. B.B Mondal... People often mention office, branch, staff,


Address

Branch Office, 18/1, Manujendra Dutta Road Dum Dum, Lake Town, South Dumdum, West Bengal 700028, India

Contact

+91 181 248 0918

Rating on Google Maps

3.70 (165 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 5 PM
  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 5 PM
  • Thursday: 10 AM to 5 PM
  • Friday: 10 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: office (13) branch (7) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nil S. 2 years ago on Google
    I will request LIC Mumbai head office to help customers of basically Laketown branch. Not getting any single help and without giving help the staff used to sleep, loiter here and there behave rudely with customers.Horrible branch I have ever seen. I will request branch chief manager Mr. B.B Mondal to take some steps and help customers without insulting the customers. I want to surrender my policies only because of Laketown branch LIC officials
    3 people found this review helpful 👍

  • 1/5 abhishek d. 3 years ago on Google
    Terrible service. Staff is extremely arrogant and have a “ I don’t care “ kind of attitude. Absolutely not helpful and unprofessional. They will make you take rounds in the office for fun. At the end, they know Govt will pay their salaries anyways so whats there to loose for them. Absolutely nothing.
    2 people found this review helpful 👍

  • 5/5 pawan C. 2 years ago on Google
    Lic behind distel water plant service center And menuf
    1 person found this review helpful 👍

  • 4/5 Pritam D. 1 year ago on Google
    The LIC office circumstances was good. So many counter to take policy premium.This office is just 5 minutes by walk from Laketown Jaya cinema Hall. This office situated besides hp petrol pump. The staffs are polite.
    1 person found this review helpful 👍

  • 3/5 Deep D. 2 years ago on Google
    This is a very big regional office, Located behind the Laketown Petrol Pump . This office has enough staff but they are mostly inefficient, idle type. The ground floor has agent office . You can deposit your premium here. Enough parking space is available . Claim disbursal process is very very slow.
    1 person found this review helpful 👍

  • 5/5 Saikat S. 2 years ago on Google
    Very helpful staff in the claim department. From giving the claim form with other requisite forms to guiding me through the claim process, they helped a lot.
    1 person found this review helpful 👍

  • 1/5 Kusum P. 3 years ago on Google
    Very bad behavior of staff. Not willing to work especially policy servicing, enquiry.

  • 5/5 saniya b. 3 years ago on Google
    My office is Lic 3rd floor environment is good

  • 5/5 Pinaki K. 1 year ago on Google
    Mrs Shabnam is extremely helpful and unlike rest of the LIC employees she is very dedicated and hardworking. Same Mr Bankim Mondal

  • 5/5 Joydeep R. 2 years ago on Google
    Staff of this LIC Branch are really good.

  • 5/5 Saswata M. 2 years ago on Google
    Good staff and friendly also

  • 4/5 Toushifbari M. 2 years ago on Google
    Staff behaviour is good

  • 1/5 Payel S. 3 years ago on Google
    Colose the branch.lic stafe is not responsible.

  • 2/5 Aditi C. 3 years ago on Google
    People are not cooperative at all.They refuse to listen to their customers grievances and help them .They are very particular about their Tiffin time and even if a person is waiting for more than an hour they close the counter without giving a form . Very very dissatisfied and disappointed.

  • 5/5 Subhrendu B. 4 years ago on Google
    Sudhin Bhawan, near lake town, jessore road crossing......

  • 2/5 Dhrubajyoti P. 1 year ago on Google
    It shocks you when you first enter this office. Disorganized. Very primitive computer infrastructure.. Cluttered office. The loan officer missing. The loan form available on the web does not match the one actually used on the field. And in today's world this is a very anachronistic office. So instead of again repeating a visit, I have identified an agent who would do the work on my behalf.

  • 3/5 Narendra B. 1 year ago on Google
    Various divisions/departments of this particular branch are spread over 3 floors of a building which makes it difficult at times for people visiting it to avail service. The authorities however keep trying to make certain changes/improvements for the better & some of the staff manning the counters are quite customer friendly.

  • 2/5 Sudipta D. 2 years ago on Google
    Lic of india Laketown branch staffs are very casual on their dutys one of them who is in receiving department she read novel on her duty time.

  • 5/5 utpal n. 1 year ago on Google
    Good service and all staff r very much experience d, and help full

  • 3/5 Tathagata B. 1 year ago on Google
    Good place for depositing premium and other LIC related works. But big queues can be a trouble for senior citizens. But please beware of one person namely Mr. Subhashish (an officer) whose office is in ground floor. Very rude and ill mannered person. Not at all fit to be called an officer.


Call +91 181 248 0918 Open on Google Maps

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