3/5 Lyn Rajah M. 11 months ago on Google
Poor
service.
I’d
booked
my
ticket
months
in
advance
and
travelled
from
overseas
to
come
to
the
venue.
I
arrived
half
an
hour
before
the
show
began.
One
member
of
staff
said
hello
to
me
then
walked
off
leaving
me
at
the
door
without
a
I’ll
be
with
you
soon
or
someone
is
coming
shortly
-
just
nothing!
As
a
solo
female
traveller,
I
felt
very
uncomfortable.
Not
sure
if
it
was
because
they
couldn’t
be
bothered,
or
if
they
were
prejudiced
because
I’m
mixed
race.
Eventually
an
older
member
of
staff
came
and
welcomed
me
who
was
pleasant
but
then
I
took
my
seat
and
ordered
a
mocktail.
It
took
them
a
long
time
to
serve
me
and
service
certainly
was
without
a
smile.
I
paid
in
cash
but
instead
of
them
coming
right
back
with
my
change
they
instead
talked
amongst
themselves
at
the
bar
and
totally
ignored
me
until
I
caught
their
attention
and
ONLY
then
came
back
with
my
change.
9€
for
a
mocktail
overpriced!
Jazz
band
very
good
but
half
way
through
they
put
the
levels
up
-
why
couldn’t
this
have
been
sorted
during
the
sound
check?!
This
made
the
levels
very
painful
noise
wise
and
I
ended
up
walking
out
15
minutes
early.
3
stars
are
for
the
older
staff
member
being
kind
and
the
band
being
good
in
the
first
half
but
NOT
for
the
appalling
service
from
the
bar
staff.
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