3/5 Amr Abou E. 5 months ago on Google
Me
and
my
wife
arrived
on
20.07.2023
at
11-00
pm,
i
got
the
room
and
while
trying
to
enter
the
room
(number
503)
the
locker
is
not
working
properly,
I
went
down
to
check
if
the
card
is
not
working
then
the
receptionist
said
(the
card
is
working
you
need
to
pull
the
handle
up
first
till
you
hear
a
click
then
down)
!!!!
Ok,
I
was
tired,
finally
after
5-7
minutes
of
trying
to
open
the
door
with
this
”technique”
I
entered
the
room,
first
thing
I
took
a
shower,
and
once
I
looked
through
the
window
,
I
realized
something
is
wrong,
it’s
a
back
view
room!!
That’s
not
the
room
I
booked!!!
I
went
down
to
the
receptionist
who
said:
the
room
you
booked
on
the
website,
will
not
look
exactly
as
it
is
in
reality,
I
said;
I
booked
a
city
view
room,
this
is
a
back
view!!
And
I
showed
him
the
booking
on
All
Accor
application.
He
said;
ok
will
change
it
in
the
morning.
I
said
why
should
I
stay
till
the
morning
to
correct
your
mistake?!
He
said;
because
you
(I)
used
the
bathroom!!!!!!
I
said;
sure
I
used
the
bathroom
once
I
arrived,
how
does
this
make
me
stay
in
the
room
till
the
morning
?!!!!
I
said
I
will
go
outside
for
a
minute
and
when
I
am
back
I
will
be
leaving
the
room
and
you
need
to
tell
me
a
solution
to
this.
When
I
am
back,
he
asked
if
I
only
used
the
bathroom,
I
said
yes,
he
asked
if
the
bed
is
good
and
tidy,
I
said
yes.
He
changed
our
room
to
another
room
(512)
same
floor,
it
was
city
view,
this
is
the
room
I
booked,
and
now
will
get
some
sleep,
the
AC
was
not
working
……
I
continued
my
stay
that
will
not
happen
again
in
this
hotel